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Tag: Words

  • Heal Your Broken Heart With Heart Touching Poems

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    Being in love is an amazing experience in itself. Countless days and nights thinking about someone and the moments you spend with them takes you in a world which is far away from reality and seems just like heaven. Lots of promises and commitments for spending the life together is an essence that can never be forgotten. Unfortunately, all the couples are not so blessed; they have to face the separation in the mean of their love journey.

    Whatever the reason may be either the circumstances or the misunderstandings, it seems like all the happiness is going too far from their life. At that time one feels that he should lock himself in a dark room and keep on talking with those memories. It feels like the whole world is laughing on the separation of two hearts.

    Generally, those broken heart guys love to read their previous chats, messages, and letters again and again. No one knows why people do this while the fact is it’s the power of words that take them to rewind all their memorable moments and tears automatically comes out of their eyes. World witnessed that power of word can change an enemy into a friend and vice-versa.

    Love poem have proved their significant existence in the life of the broken heart guys. These love separations have given birth to popular poets. Every one of them has their own love story and unforgettable memories behind those words of the poem. If you are also among the ones that are not so blessed to have your partner with you for lifetime and one thing may work in your favor at this time.

    Try to write your feelings in the form of poem instead of sharing them with all. Once people will show you sympathy but they will not listen to you again and again. And a time will come when they may also hurt you by making fun of your feelings.

    Writing such poems will not only give your heart a relief but a writer may come out from you. With time it may become your hobby which may transform into strength. Though, it’s also true no one can forget their first love. But, sooner or later everyone has to overcome from this deadly experience.

    Remember that, you are doing this for your own benefit. Because when you will complete one poem you will definitely feel the need to write the other. You may notice that different elements of your pain come out of your heart – at first may be pity and then regret but definitely a glimmer of hope will come someday. Just keep on writing whatever bubble ups from the heart to the surface of your mind. Always remember that time is the biggest ointment that will definitely fade out those memories from your life. No matter how far the person has moved away you will definitely learn to live a happy life.

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    Source by Sarika Kataria

    Views: 0

  • Wealth Dynamics Profile: What Are "Energy Types?"

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    Have you taken the Wealth Dynamics Profile test, received fascinating results, yet found that there were so many additional details in your report around the “Energy Types” that confused you or left you with unanswered questions?

    The “Energy Types” I’m referring to are the four words around the outermost area of the Wealth Dynamics square: Dynamo, Tempo, Blaze and Steel.

    Are you curious about what these “Energy Types” are all about and how they relate to your Wealth Dynamics Profile?

    In Wealth Dynamics, each wealth profile has an associated Type that represents the way people who belong to that profile naturally act and think.

    While four of the personality types embody only a single Type (Creator, Supporter, Trader and Lord), the other four personality types embody a combination of two Types (Mechanic, Star, Deal Maker and Accumulator).

    Let’s take a look at the Energy Types:

    Dynamo Energy Type

    The Creator Profile solely expresses the Dynamo Energy. The Mechanic expresses a blend of Dynamo Energy with Steel Energy, and the Star expresses a mix of Dynamo Energy with Blaze Energy.

    The Dynamo is expressed by thinking with our “head in the clouds” and the value created with Dynamo Energy is created through innovation.

    The characteristics of Dynamo are:

    * Energized

    * Dynamic

    * Great with getting things started

    * Not so great with finishing things

    Tempo Energy Type

    The Trader Profile solely expresses the Tempo Energy. The Accumulator expresses a blend of Tempo with Steel, and the Deal Maker expresses a mix of Tempo with Blaze.

    The Tempo is expressed by thinking with our “ear to the ground” and the value created with Tempo Energy is created through timing.

    The characteristics of Tempo are:

    * Compassionate

    * Great team player

    * Reliable at getting things done with their team

    * Seeks direction from others

    Blaze Energy Type

    The Supporter Profile solely expresses the Blaze Energy. The Star expresses a blend of Blaze with Dynamo, and the Deal Maker expresses a mix of Blaze with Tempo.

    The Blaze Energy is expressed by acting through people and is quite extroverted. The Blaze naturally leverages by magnifying.

    The characteristics of Blaze are:

    * Passionate

    * Outgoing

    * Great at networking

    * Great at meeting new people

    * Easily distracted from tasks

    Steel Energy Type

    The Lord Profile solely expresses the Steel Energy. The Accumulator expresses a blend of Steel with Tempo, and the Mechanic expresses a mix of Steel with Dynamo.

    The Steel Energy is expressed mostly behind the scenes, very introverted. The Steel leverages by multiplying.

    The characteristics of Steel Energy are:

    * Orderly

    * Systems-oriented

    * Great eye for detail

    * Strong with completing things

    * Difficulty with starting new things

    Each Type plays a huge role in the success of creating our wealth within our profile type and relates to the way we naturally function in the world either as introverts or extroverts.

    That sums up the four energy types found inside of your Wealth Dynamics profile. In the next article, we’ll talk about these energy types in more detail.

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    Source by Bruce Masterson

    Views: 0

  • The Motionless Traveller by Author Aspi Doctor, a Spiritual Journey

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    The Motionless Traveller by Author Aspi Doctor

    I thought it fitting to play my Dalai Lama CD while contemplating the novel I have just finished; “The Motionless Traveller” by author Aspi Doctor. It assists in setting the tone while I attempt to articulate the many levels of knowledge woven in between the lines for the reader to catch or to just simply sit back and enjoy the ride. Yes, the Dalai OM’ing in the background of my concsious mind overseeing that this review is done with honour. I think he would approve.

    Aside from the fact that I am continually amazed at the phenomenal talent to be found off the beaten path of the big box book publishing houses and corporate monopoly distributors and retailers, who knew that this Northern Ontarian would be reviewing a such a ‘shining star’ from India.

    To have the gist of the novel, it is important to understand a bit of the man behind the words. Aspi was born in Bombay, India into a family of Zoroastrians and avid readers. He first demonstrated his gift for storytelling in primary school, to the delight of his classmates. Among the many other demands of a vocation within academia and in pursuit of his passion of the written word, Aspi studied English Literature obtaining a Masters Degree and Diploma in Journalism at the University of Bombay. Here Aspi was awarded the honourable prize of ‘First Standing’ in his subject group, and continued to explore many other dimensions of the wonderful world of literature in the Dramatic Arts and Theatre, Public Speaking and Radio Script Writing.

    In 1969, Aspi finally began putting pen to paper in earnest above and beyond his full duties as Principal and Academic of the Tolani College and the A.P. College of Commence, (affiliates of the University of Bombay). As a respected educator in his own right, he wrote and published a number of Text Books, such as; Business Communications-25 editions, Bank Correspondence-11 editions, Communications Skills in English-12 editions, Mass Communications-6 editions and more.

    In 1980, this calm, wise, insightful, mild mannered and ever smiling semi-retired professor began to put his wealth of knowledge into fiction format with “The Motionless Traveler”.

    A futuristic story that begins in Bombay India, in an era of post fossil fuel exhaustion and overpopulation with a bored government worker named Krish. Jolted out of his routine life when he rescues a young girl from a street gang, Krish inadvertently embarks on an adventure that spans the globe when he is gifted a ‘magical’ statue of the Buddha. Intertwined within the many levels of the story the reader gains glimpses into the Indian cultural mind with hints of Buddhism, Zoroastrianism, Spiritualism with some key Natural Law and Quantum Physics to ponder. Through the fine art of storytelling, we participate in Krish’s spiritual and metaphysical journey to a desert in Arabia, to Africa, to Mexico, to New Mexico, the United States, all to arrive at destination Canada. However, the true destination is to be continued long after the Buddha is handed over to a scientific research group, whose intent is to unravelling the statues mysteries amidst much intrigue as.

    Krish’s magical journey across oceans and continents brings thought provoking insights to the reader while he grows into new found power and understandings of the laws of nature and ultimately the evolution of mankind as a whole.

    As with all great teachings, the story is innately and humbly human while touching on the sacredness of the spiritual journey toward a collective and timeless God consciousness.

    Aspi continues to devote his so called spare time to his current writing endeavors which include another fiction novel entitled “Feet of Clay”. Several more text books are also in progress and pending publication.

    Aspi is currently the Vice President of the Association of College Principals in Bombay and an active member on the board of directors of two other educational institutions.

    I look forward to his next novel with anticipation of yet another spiritual journey filled with insights and the human condition. I am happy to recommend this work.

    Addendum: It is worth the time to peruse the http://www.ideaindia.com web site, a wealth of talented authors, good books, free e-books and articles covering many genres and topics.

    Reviewer:

    Jan Porter – http://www.inspiredsoulworks.com

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    Source by Jan I Porter

    Views: 0

  • Multi Level Marketing System – Become The Hunted Instead Of The Hunter

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    One of the few best multi level marketing system that’s making quite the buzz in the industry today is the idea of becoming the authority. Creating an image of being an expert, and expect people to follow you instead of you looking for them. This idea is known as attraction marketing, or more popularly branded as magnetic sponsoring. Your aim is to become a magnet, thus, you become the hunted and no longer the hunter.

    But how do you do this, and why is it so effective? The beauty of attraction marketing is all about saying the right words, and doing the right thing. It’s pulling people in instead of them running away from you. All it takes is for you to be creative enough and be highly motivated, because if you are and you can, you’ll be able to implement a variety of ways to generate leads even while you’re at sleep. Like how it is described: magnetic sponsoring is the total opposite of the traditional failed market method most marketers are still doing today. You have to stop forcing or pitching your sales on prospects who most of the time may have little or no interest at what you have to say. Rather, target those who actually need you, because that’s who’ll be following you and soon may even be converted as your downline in the future.

    How do you become the hunted? The answer is quite effortless, become an expert. Transform yourself into a brand. How do you do this? By sharing what you know. Your expertise is what will attract other like minded people to you. State the problem, and then solve it for them. In the end, you become their guru, and then from there on you can easily lead them to where you want them to go. And where they are going is where your sales or your target objective is. Whether to recruit, to distribute, or to retail, you can easily do this as long as they need you. As long as you give them what they need, they will come to you. It’s that easy.

    What’s best about this is you’ve probably gone through so many failures about network marketing yourself, so you most certainly have a lot to say. By simply sharing what you’ve gone through, the reviews of the products or software you’ve used is help enough. Those who are interested in what you have mentioned there would soon be piling up asking more and more inquiries about you, about other products, and so on. Then they’ll ask what else you know, what worked, and all that. Can you imagine the possibilities? Of what you can offer them besides the business you’re in? Once you’ve established an image, it’s all but a continuous flow of leads.

    In the end, you become the old you who longs to generate quality leads, but now has possible downline prospects. You owe it to yourself to want to learn more about the other strategies and guide involved in the attraction marketing MLM system, and what other stuff it has in stored for you. It’s all but a few steps more, and then you’ll be on your way to instant unlimited leads in no time.

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    Source by Daegan Smith

    Views: 0

  • Is MLM Dead? Top 5 Reasons Multi-Level Marketing is on Its Way Out!

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    What a simple question to answer. Right? Not a chance. How in the world can a sixty year old business model shrivel up and disappear? The truth of the matter is that Multi-Level Marketing or MLM has its place in society. The problem is, this model is totally antiquainted and just doesn’t deliver as promised. At the beginning, MLM was revolutionary and literally changed the face of business. Due to technology advances and computerization, the limitations that come along with the MLM structure and associated compensation plans, have MLM’s days numbered.

    What does this mean for the companies that have built there businesses around MLM? For now, it means that the the business consultants that are earning a substantial income will continue earning, less and less as their downlines shrink and are not replenished due to more sophisticated and much more lucrative comp plans. This has already begun and will pick up momentum as people get educated about the alternatives.

    So what are the limitations that have MLM begging for mercy? Lets look at the top five reasons that the extinction of Multi-Level Marketing is inevitable.

    1) Expiring Volume- Before computers, all sales had to be calculated and tracked by humans, which means that mistakes and errors occurred. The longer the errors were carried over, the more of an impact they would have as they compounded. This is the reason that volume expires at the end of every month and the counters start at zero again. Obviously computers have been available for at least 20 years, so why do these companies continue to have expiring volume? a better question is, why do new companies continue to use models that have expiring volume? The answer is that companies that predate personal computers can’t change without shortchanging their highest paid affiliates and newer companies that have volume that expires every month should never have started doing things this way. Either way, it makes it very difficult for average people to succeed this way.

    2) Horizontal Growth- In many cases the strategy that is employed is to start a new line of distribution with every business partner a leader “signs up”. In other words, you are creating a competitor out of all of your personally sponsored partners. Now they are not a competitor of yours of course but they are all competitors of each other and that creates a few problems. It is very difficult for most people to manage many organizations(most MLM’s suggest 6-15 or more organizations). It creates a sense of competition rather than team synergy. It separates people who should be in the same organizations one another.(family members, friends or co-workers). Lastly and probably most importantly, it splits the sales volume up between all of the “legs” which makes it much more difficult for your teammates to earn money.

    3) Organization built in “levels”- The major limitation of organizations built in levels is that no matter what happens or which business partners thrive, the leader is only able to get credit for so many levels of growth. What this means is that if and when any “leg” grows below the level in which the leader is given credit, there is a much less motivation of the leader to train that leg in depth. The biggest problem however is that often times it takes people leading to people leading to people in order for a new leader to emerge. I that process happens at a level below what the MLM’s compensation plan will pay on, the leader is just plain out of luck. Wow, imagine working day after day, week after week and month after month training a leg or team. The training pays off, growth happens and it is very exciting. As is supposed to occur, people lead to people and a superstar is brought into the team. It just so happens that the superstar is one level below what you are paid on and your just out of luck. THAT SU__KS!!!!!!!!

    4) Commission structured in percentages- All the limitations with levels discussed above are still an issue. The problems are compounded when the commissions or payments are calculated using percentages based on levels. As the level increases the percentage paid generally decreases. This reinforces the competition of teams and teammates and also puts the leader in the position where recruiting must continue in order to get large pay increases. If the leaders are concentrating on prospecting and recruiting new partners for themselves, how much time do they have for educating their downline? Not much and even if there was the time, how much motivation does a leader have to train partners that he is paid very small percentages on.

    5) Sign up game- Because of the structure of MLM’s and the philosophy of business plans, most of the emphasis is put on recruiting new partners and not on moving products or services to the end consumer. This limits the amount of volume that each partner produces. The focus of Multi-Level Marketing is to get anyone who can fog a mirror “signed up” and worry about whether they are qualified later. This aids in the high level of attrition and fallout that occurs in MLM. Attrition is is the other major factor that leads to limited commissions and the discouragement that is so common when talking with ex Multi-Level Marketers.

    The forgone conclusion with most MLM companies compensation plans is that because of the limitations noted above, expiring volume, horizontal growth, building in levels, paying in percentages and the sign up game mentality, they are just not designed for the “average” person to succeed. The business models are designed around what the company wants or expects from their distributors and not what can realistically be expected.

    At the end of the day, the vast Majority of people (approx 95-98%) that start a Multi-Level Marketing business never make a penny. Sure, they may earn a few two digit or three digit checks but for most it never amounts to even close to what has been invested. Thankfully we are not stuck in the 50’s or 60’s and there are new and improved compensation systems that do away with all of the drawbacks of MLM and truly give ordinary people who have some level of motivation and determination a real opportunity to set themselves free.

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    Source by Chris Olejniczak

    Views: 0

  • The Vacation Sales Cold Call Script

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    If you have been hunting around for a cold call script, take a look at this one. The destination vacation is a big money operation. People who make 1,000 calls per week generally find 100 interested prospects that turn into 50 paid customers using scripts like this one. Everyone tweaks a word here and there in scripts and this one is no different. Sit with your sales manager for approval on the wording and then try this script out on your next 100 calls and see if it makes a difference.

    “Hello, is __________ there?

    Hello, my name is _________, calling from _______________ How are you today? (Customer’s first name)

    I see that you filled out a survey form and expressed interest in a Hawaii vacation.

    Our company has just released our VIP Invitations for vacations to Hawaii and your name is on that list!

    I am calling to make sure you want to take advantage of this discounted Hawaii vacation offer. Mr/Ms_______________________what do you think?

    If you have pen and paper,I’ll give you all my information so you can start planning.

    Again, my name is ________ and this is through _____________________________.

    This Hawaii vacation package is for 4 days and 3 nights on Maui. Your airline will be _____________________________. You will be staying at the Hotel __________________ for 4 days and 3 nights. If you need other airline arrangements we are a full service travel agency and we would be happy to search for another airline fare.

    I know that we do not pay your personal expenses or any taxes and no service fees are paid. The last time I went, I believe I paid not more than $25.00 and I paid that at the hotel check-in.

    I only have 11 vacation packages to Hawaii and I do have other calls to make to lucky people. Are you ready to buy this great vacation today?

    The cost is $698.00 for two adults and must be taken within 6 months from today. As long as both of you are over 21 years of age, you are on your way to sunny Hawaii!

    Do you have your credit card ready or do you need to discuss this with someone before you buy?

    I’m only offering this one package today so you would need to buy today, but then again, take up to 6 months before you run off for a fabulous vacation!

    Oh no, Ma’am, there are no hidden fees or charges. But now that you mention it, there is one thing that I would ask you to do. Once you get home, would you drop me a line and tell me what was the most exciting, the most beautiful or the most fun about this Hawaii vacation?

    Yes, you can enclose a snap shot if you would like.

    If you are ready to buy right now, I’m ready to take your credit card and get you all set up.

    Yes, Ma’am, please read the numbers on your card.

    I’ll read that back to you.

    Now if you would verify your address I’ll get your things into the mail.

    Wonderful! Now write down my name and phone number so I can answer any questions for you.

    My Ticket Registrations department might give you a call to verify the spelling on your name or some other detail, I hope that is not a bother for you.

    Okay, we are all set.

    I will you enjoy that fabulous sun, sand and sea! Aloha!”

    Invest your time and words into a script that deliver what you want to convey as efficiently as possible. Use a mirror and practice doing phone sales to yourself until all the words are comfortable and you can smile the entire way through. A great telesales script is extremely valuable.

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    Source by Lee Anne Wonnacott

    Views: 0

  • Shamanic Healing Through Sounds

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    Shamanism, often considered to be the oldest of the healing professions, makes use of voice, drum, and rattles to communicate with the spirit world, seeking its positive healing energy for a patient. The human voice is the most common means used to summon the spirit worlds.

    In our Native American cultures, specific ‘songs’ are used for healing and these are passed down from one generation to the next. Each culture, having its own traditions, also has its songs.

    When one first hears a shaman’s song, one can’t help but feel the words all sound the same. Much of this may be due to the imitation in movies and television programs. The standard song appears to be “Ah Hey Ya” or something similar to “Ye Ha No Ha.” A careful listening reveals the sounds are the vowel sounds of A, E, I O, and U. During the chanting of these sounds; the sound of each vowel is elongated and is sung with specific intent-the intent to heal an ill patient. Each vowel has its own meaning.

    As tradition dictates, the four directions are acknowledged. The vowel A represents Earth and refers to the direction North. E represents Air and the direction of East; I represents Fire and the direction South, O represents water and the direction West. The vowel of O represents the aether and significantly it refers to being about. Once the four directions and the aether are recognized, the vowel sounds shift in use and meaning. The vowel sound of A is for purification while I emphasizes our relationship to all things (living and nonliving), E, brings a connection to the spirit world, and U takes the shaman into the spirit’s presence. O invokes the idea of innocence.

    During the singing, the shaman may accompany himself with a drum beat or the beat of a rattle. A helper may beat the drum or shake the rattles. During this time, the shaman may dance around the patient.

    Because of modern science, we have a better understanding of what the physical aspects of sound have on the human being. Simply, all things are vibrating molecules. When we are ill, those vibrations get out of sync. The shaman and his chanting and his drums connect to that vibration and realign the natural harmonics of the body; thus, allowing it to heal itself.

    Norman W Wilson, PhD

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    Source by Norman W. Wilson, Ph.D

    Views: 0

  • 3 Obscure APA Writing Style Rules You Should Know

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    Many students are required to submit essays, research papers, and other assignments written in APA writing style. Academic papers written in APA style of writing should strictly follow APA guidelines even those obscure ones to score good grades. Using APA Writing style requires more than just the form of references and citations. Some complex requirements may be unknown for those who are not familiar with APA writing style or have some experience using this style when preparing their academic papers. Below are the three obscure APA rules you should know:

    Prefixes in APA Writing Style

    A big part of using APA writing style is the proper use of prefixes. It is common to use hyphens after prefixes in casual English. However, this is against APA style of Writing. Words such as underdevelopment, hypertext, underscore should not be hyphenated when writing an academic paper using APA style of writing. There are certain circumstances that you will be allowed to use prefixes when writing an academic paper using APA style. When using the prefix self-, you should always add prefixes for example self-esteem, self-employment among others. On the same note, you are allowed to use a hyphen when the word after the prefix is a proper noun or number.

    Anthropomorphism in APA style of writing

    Anthropomorphism refers to a situation where a writer ascribes human traits or action to non-living things. Anthropomorphism is commonly used in all levels of study when writing an academic paper. Many tutors, professors, or reviewers may not bother to mention it; however, it should be avoided when writing an academic paper. Examples of most commonly used anthropomorphism include “This article examines… ” or “This paper discusses… ” Be as it may, it is not technically possible for a paper to discuss anything. Therefore, the best alternative is to say “The researcher discussed… ” or “… is discussed in this paper.”

    Numbers in APA Writing Style

    Many students and scholars are confused by the use of numbers when writing documents using APA style. Many students and scholars are familiar with numbering rules in APA style, but they end up misusing them. It is important to note that you should spell out numbers between one through ten when you include in a paper formatted in APA style of writing. For example, you should not write ” It took 7 years for me to understand how to cite a paper using APA.” Instead, write, “It took seven years for me to understand how to cite a paper using APA.”

    Tips for proper formatting and editing a document using APA

    It is important to obtain a copy of APA writing style guidelines and review it thoroughly before writing an academic writing paper. You obtain them from popular websites such as Purdue OWL and reputable universities writing centers. You can also get help from professional writers and editors that can help you format your academic paper or book in APA style of writing.

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    Source by Johny Evans

    Views: 0

  • Mindset: A Summary

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    Dr. Carol S. Dweck was challenged by her student to write a book on the results of years of their research study. Dr. Carol S. Dweck rose to the occasion and has written this book, “Mindset: The New Psychology of Success, and How we can Learn to Fulfill Our Potential” in the hope that it will help the ordinary human being understand that life is what you make it and not what was dealt to you at birth. She has written in simple language giving examples of ordinary real people like herself and her students, artists like Picasso, sportsmen like Michael Jordan, the basketball player and John McEnroe the tennis player, Marina Semyonova the great Russian dance instructor and CEOs of different companies to name a few. In the third paragraph of her introduction she writes, “… you’ll learn how a simple belief about yourself… guides a large part of your life… In fact it permeates every part of your life… ” Thus she draws the reader into the book, making the reader one of her real life examples as the reader finds himself or herself in these examples.

    Dr. Dweck introduces the two types of mindsets, the fixed mindset and the growth mindset in the first section of the book. She writes how she learned from ten year old kids that failure could be turned into a gift if you had the right mindset. By giving them hard puzzles to work on, the kids cultivated their intellectual skills through effort and did not give up. These kids became her role models in her pursuit of whether human qualities are things that can be cultivated or are things curved in stone. Each person has a unique genetic endowment but experience, training, and personal effort take them the rest of the way.

    Dr. Dweck’s twenty years of research has shown that the view you adopt for yourself profoundly affects the way you lead your life. She writes that, if you believe that your qualities and traits are curved in stone and cannot be changed then you have a fixed mindset. And if you believe that cherished qualities and traits can be developed and cultivated then you have a growth mindset.

    Fixed mindset people believe that an individual’s intelligence, quality and traits are a fixed quantity which cannot be increased. If they are doing well in school then they are smarter than the others who are not doing well. If they do well in sports then they have talent dealt them at birth. They spend time to prove that they are better in the qualities dealt to them just to prove they were dealt a healthy dose and that they are not deficient. If something doesn’t work for fixed mindset people they always blame it on something else.

    Growth mindset people work hard to do better always. They do not sit back and see their accomplishments as the final goal. In their minds there is always room for improvement. They have no time to sit and see themselves as the best or better than others. They have no time to sit and think that they have a special talent. They are busy thinking of how they can make it better and what changes they can make if something expected did not go right. To them if something doesn’t go right it’s not failure it is a challenge to find out ways to make it happen.

    In the second section of the book, Dr.Dweck, takes us through her research journey of fixed mindset and a journey of growth mindset through several sets of eyes. Showing how these two mindsets make or break people in their daily lives. In individual sports she gives an example of John McEnroe fixed mindset in tennis. He was a brilliant player who believed on talent not effort and working hard. When he didn’t win he blamed it on something else. Like when he blamed the system for not liking the game any more. He would not take responsibility. Micheal Jordan on the other hand has a growth mindset. If he missed a goal he would go and practice for several hours trying to figure out why he missed it In team sport the author gives an example of Couch John Wooden who was tactically and strategically average but went on to win ten national championships. Coach Wooden a growth mindset, tells us he was good at getting players to fill roles as part of a team. He cared about the feelings of the players. Fixed mindset like Coach Bobby Knight picked players for talent. He was an excellent coach but used the dictator approach to win. The winning were short lived and broke individuals’ characters in the process.

    In corporate companies the author uses General Electric CEO, Jack Welch, as the fixed mindset who managed to humble himself to a growth mindset and as he grew in his mindset the company grew at the same time. Lee Iacocca whose fixed mind set is good to bring the company up to the top in a hurry but then you need to get rid of him before he breaks it. Ford motor company did just that and Lee Iacocca was not happy. Fixed mindsets leaders are more concerned with being heroes and put their ego before the welfare of the company. The author gives example of Enron as a company that broke in the hands fixed mindset high echelon smart people. Enron employed smart people with talent and paid the maximum price of closing the company. Enron is a good example of groupthink where executives get carried away with their brilliance and superiority and make catastrophic decisions.

    In love, these two mindsets can make or break a relationship. In her research, Dr. Dweck, found out that fixed mindsets feel judged and labeled by rejection in a break up. They also chose revenge as a means to get at the person who hurt them. Growth mindsets chose to forgive, learn from it and move on. The author gives Hilary Clinton as an example who forgave her husband and went to canceling in order to save her relationship. Time and effort is needed to cultivate the emotional skills that are needed to keep a relationship.

    Dr. Dweck, ends this third section with the influence that parents’, teachers’ and coaches’ mindsets have on children that are under their care. In her research she found out that children interpret the caregivers words of support and encouragement in a fixed mindset approach. This sets them up for failure. For example, “… You learned that so quickly! You are so smart… ” is interpreted as “… If I don’t learn something quickly, I’m not smart… ” She explains that parents, teachers and coaches should refrain from giving praise that judges their intelligence or talent but praise them for the work that they put in. She goes on to say parents, teachers, and coaches need to give equal time and attention to the children regardless of their initial skills. The children will in turn give all and blossom. The author points out, “… As parents, teachers, and coaches we are entrusted with peoples’ lives. They are our responsibility and our legacy… “

    In the fourth section of the book, Dr. Dweck, embarks on the most gratifying part of her work, watching people change. People are not conscious or aware of their beliefs. Dr Aaron Beck, a psychiatrist, discovered that he could teach them how to work with and change these beliefs. And cognitive therapy, one of the most effective therapies ever developed, was born. Dr Dweck, used workshops to probe the way people of fixed mindsets dealt with information they were receiving. She found that they put a strong evaluation on each piece of information. Something good led to a very strong positive label and something bad led to a very strong negative label. People with growth mindset are also constantly monitoring what’s going on, but their internal monologue is not about judging themselves or others. They are sensitive to positive and negative information, but they are attuned to it’s implications for learning and constructive action. Dr. Dweck also had workshop for students. The workshops require a large staff to deliver the material. So the workshop material was put on interactive computer modules. The teachers guide their classes through the modules, and called it Braintology. These mindset workshops put students in charge of their brain.

    It is interesting to note how a simple characteristic like a mindset affects decision making in a wide spectrum of the population. A student in kindergarten, a CEO in billion dollar company, a surgeon at work in a hospital, a sportsman at practice and on the court, a chef at a high end hotel, selection of dance students and a sport team. College students drop classes or drop out of school due to having a fixed mindset. A growth mindset helps you learn to deal with anger, and deal with stereotypes in racial and gender discrimination. It’s quite fascinating.

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    Source by Nancy Maina

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  • The Importance of Excellent Customer Service

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    Having excellent customer service is vital for the success of any business. The level of satisfaction of a customer reflects the services he or she received, which also stands for the grade of the business.

    A disenchanted customer does not necessarily mean the business or the services received are a failure. The business may not have done something to make their customers fume at them, but something related to the business or service made that person mad.

    So to make things easier for businesses, companies are willing to extend a helping hand by teaching excellent customer service. They have personnel who can teach your organization how to be the best in all of their tasks.

    A happy customer will always come back to your organization, which helps a lot in promoting your line of business to others. People often look for good treatment over good service.

    Some people want their emotions in check, which businesses should consider highly since customers deserve to get their money’s worth. According to online website Forbes, “Words alone are very powerful and they a big influence what your employees and customers think. If you don’t set both of these groups’ expectations up front, your company will never be able to excel in customer service”.

    Encouraging feedback within your organization is also a good call to make because not only do you foster openness, you also make others believe that you are there for their best interests. The article added that mistakes should be admitted. “Once you admit it, the customer will be happier”.

    Following what the customer wants and needs while looking out for what’s best for your company ensures success on different levels. For one, excellent customer service is just beyond the horizon. It seems so hard to pull off but in reality, all you need to do is call experts for the job.

    Even big corporations need someone to teach them the ropes in handling people. That’s why experts are invited to give talks to even big bosses who may need a refresher. Since times change, the wants and needs of customers have also changed.

    Have someone teach you people handling. Having a good customer relationship is where all good things stem from. Whether it’s an online or offline business, with or without direct physical contact between client and service provider, experts can provide you with all the information in providing expert and excellent customer service.

    They know that times are changing pretty fast and can make sure that things will positively in place for you. The world is growing and so are their needs and wants. They have to be addressed so they have something to look forward to whenever they come back to avail a business’ services.

    The right step is always the next. No matter how complicated things may be, the customer is always right. To facilitate them more, to be tagged as an organization that practices excellent customer service all the time, the proper organization should be hired for the job.

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    Source by Rhonadale Florentino

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