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  • Was Ever Vlad the Impaler (Dracula) In Love?

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    A Dracula love scene is what a lot of people search for, but what about a true love story of the famous Prince? The character of Vlad Dracula III – Prince of Walachia in the XV century – was during the time the subject of many books, articles, movies, stories, etc. so that, more people could say that everything has been told about him. The truth is there are still a lot of important details about Prince Vlad’s real life, unknown to the large readers. Of course, it is pity to not be brought to the light for the audience! About Vlad Dracula Impaler everybody knows today that was a cruel person, a merciless impaler, and so on, but did you ever think that he could have been in love? Less people know that Prince Vlad Dracula III had also a romantic side!

    A Transylvanian Chronicle from XIII century discovered in Brasov town- Romania, reveals rare details about the life of Vlad Dracula III during his stay in Brasov region between 1451-1456. Through other unique information about him, there is also one that refers to a deep Dracula love scene lived with a young beautiful German Saxon girl. You have to know that as a person, Vlad Dracula Impaler was a charming man! The other knights envied him not only for his ranks and bravery, but also for his physical appearance, for his charming green eyes “like of a dragon” as the chronicler Bonifinius noticed. The women felt attracted by him, so that except his two well known marriages, he had more love affairs, having also some illegitimate children. It is to know that before becoming ruler of Walachia in 1456, Vlad Dracula III was the military governor of Southern Transylvania for 5 years. Meanwhile, Vlad Dracula Impaler lived one of his greatest love affairs, with a beautiful German Saxon girl, named Katharina. Moreover, it is supposed that this relationship was one of the intrigue reasons that led to his arresting in the autumn of 1462 by Matei Corvin! How the things happened in this unique Dracula love scene?

    It is about Katharina Siegel, the daughter of a weaver from Brasov town and one of the most beautiful girls in region, more Saxon knights pretending her heart. Well, my friend, according to the local custom, every family from the town should have assured by turn, the provisions for the soldiers who guarded every craft’s bulwark. In a frozen December morning of 1455, it was the turn of Siegel’s family to supply and Katharina strove together with her cousins to push up a sledge, to the fortress’s hill. Vlad Dracula Impaler who just were up in the bulwark with his officers, saw Katharina tormenting and to the every body’s astonishment; suddenly he got down to help her! In the spite of the horrible things she heard about Vlad, Katharina was impressed by his kindliness! Meeting the young 17 years girl, with her blue big eyes and golden hair, Prince Vlad Dracula III had felt suddenly in love at first side and in the spite of his friend’s advice, he involved in a deep love affair with the beautiful Saxon girl. Nevertheless, this relationship was considered an offence by the high Saxon families, as most of them desired Katharina to become their daughter-in-law. In the spite of all risks, Vlad Dracula Impaler did not gave up this relationship and the Saxons from Brasov region will never forget this!

    Katharina and Prince Vlad lived a great romance for many years, even if he became ruler of Walachia in 1456, thus being forced to leave Southern Transylvania. Vlad Dracula III loved her so much that even intended to marry her after he became widower in 1462, as his wife Jusztina suicides herself. However, he did not succeed to fulfil this intention because in 26the of November 1462, he was arrested during the passing of the narrow place in Piatra Craiului Mountains, close to the famous Bran Castle Transylvania. This arresting of Vlad Dracula Impaler was the consequence of the Saxons merchandiser’s intrigues from a fake letter sent to Matei Corvin, King of Hungary and Prince of Transylvania. According to the Transylvanian Chronicle, it is supposed that Vlad’s Saxons rivals to Katharina’s heart, essentially contributed to the intrigues that changed in this way, Vlad’s thread of life! Matei Corvin kept him in detention for 14 years, where he had his own style of life and in time the things got change.

    However, even Vlad Dracula Impaler had during his life more love affairs and he will even marry later for the second time with a relative of Matei Corvin, the beautiful Katharina will always remain in his heart as his greatest love ever! It is a real Dracula love scene, scarcely to meet in the historical documents!

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    Source by Aurel Danescu

    Views: 0

  • Customer Trust and Loyalty

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    Customer trust is a precondition for prosperity. Yet, most businesses…

    o Act as if customer trust develops because the business believes it is honest.

    o Build only a shallow type of trust that does not lead to profitable relationships and loyalty.

    o Have no strategy to build the type of trust where customers increasingly value the relationship.

    Now is an excellent time to aggressively and systematically work at building customer trust. Virtually all businesses have been tainted by the general rise in societal distrust of companies.

    o A recent Datamonitor study of consumers in the USA and Europe found that 86% are less trusting of companies than they were five years ago.

    o 80% of people stop buying products or services from companies when their trustworthiness comes into question (Edelman 2005 Trust Barometer)

    o People spread distrust to friends and associates, the people we trust most.

    o Over 33% who lose trust in a company, openly campaign against that company on the Internet.

    The Datamonitor and Edelman research demonstrates that it goes beyond a few isolated cases. Furthermore, according to a Yankelovich study, more than two-thirds of people don’t believe advertisers and marketing. They see it as self-serving distortions.

    Customers want to do business with companies they trust but, don’t know who to trust. Therefore, companies that proactively demonstrate trustworthiness stand to gain a tremendous source of competitive differentiation.

    What is trust and why is it important to customer relationships? Webster gives two definitions of trust that help separate the wheat from the chaff.

    1. firm belief or confidence in the honesty, integrity, reliability, justice of another person or thing.

    2. confident expectation, anticipation, or hope; as in trust in the future.

    Most companies believe they are trustworthy but only measure up to the first definition. They want to be known as a company that is honest, reliable and fair. They expect their products live up to expectations and when they don’t they think they treat customers equitably.

    Do you think your company measures up? If you say yes, ask yourself what you proactively do to build this trust. Many companies have no deliberate strategy.

    If you have a deliberate strategy, now might be a good time to question how well it is working. As mentioned above, Yankelovich’s research shows that most customers don’t believe your marketing and advertising. And, the Edelman Trust Barometer concluded that when looking for a credible source of information on a company or product, CEO’s, employees, public relations people and celebrities rank in the bottom half.

    Measuring up to the first definition of trust is essential to sustainable and profitable customer relationships. However, even if customers believe your company is honest, reliable and fair, this is no guarantee they will be loyal and profitable. To garner commitment, profitability and high lifetime value, a company must measure up to Webster’s second definition as well.

    Businesses that meet the first definition but not the second, run into the Satisficing Trust Barrier. Satisficing trust is the trust that allows a customer to feel comfortable in buying products or services from a company. It is a sense of confidence that the company will stand behind the product. It is sufficient trust to purchase a well-defined product, a commodity. In a world of abundance and overwhelming choice, satisficing trust does not insure repeat business. Customers buy commodities that offer the best trade-off between satisficing trust, price and convenience. Some companies become complacent because they feel they offer the best combination of the three. Unfortunately for them, all it takes to lose customers is for a competitor to create the perception of a better deal. No real relationship value has been accrued by the company who wins business this way.

    The operative words in the second definition of trust are “hope” and “trust in the future.” Many purchases these days are not commodities; they are not well defined and may not have a track record. To make these types of purchases the customer must take a “leap-of-faith,” and this requires trust. In this type of trust the customer must believe that the vendor company is truly interested in a win-win relationship. That is, they are interested a long-term relationship where both parties benefit. This type of trust grows out of experience with a company demonstrating a real commitment to win-win. Since virtually all customers have been “burned,” companies often have to subjugate their short-term interests to stimulate the development of faithful trust.

    Customer want to build relationships that help them more confidently make “leap-of-faith” decisions. Being able to rely on this trust helps them simplify things in an increasingly complex world. When this happens, trust in the relationship becomes more important to customers than price and convenience. It starts with “hopeful trust.” Customers want the best for themselves. They want to adapt and to embrace change, and they will place extremely high value in relationships that help. Customers are on the lookout for signs from companies that their “hopeful trust” will be well placed. But this “hopeful trust” is just a test. If experience demonstrates that trust in the relationships is justified, faithful trust will emerge.

    When trust morphs from “hopeful” to “faithful,” a very significant twist occurs. The main concern of customers shifts from price and utility to the seeking of advice and guidance. When price is an issue, customers withhold information. When they seek guidance, they openly share. “Faithful trust” enables this openness. It also enables both parties to prosper and builds a basis for co-adaptation, now and in the future.

    The trustworthy company gets the immediate sale, but they get much more. Snafus or mistakes that might have once terminated a relationship are now overlooked for the sake of the relationship. Customers become turbocharged advocates. They don’t merely tell others what you sell; they vouch for you and the relationship value you deliver. They come to depend on your business and, as a consequence, they want you to thrive.

    The real-life story of Billy Blue, a men’s clothier in San Francisco illustrates the power of fully trusting relationships. Billy Blue’s thriving business took a nose dive during the dot.com crash. The downturn was so severe its owner, Billy Bragman, considered closing his doors. Instead, he wrote his customers a letter explaining the situation and asked them to buy more clothes. Even though many of his customers had their own business “trial and tribulations,” they increased their clothes purchases. One guy sent a check for $2,500 with a note saying, “You know what I like; just send me some new clothes.” Billy Blue customers could easily have turned to other men’s stores but they chose to support Billy Blue. They valued their relationship with Billy Blue and didn’t want it to go out of business.

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    Source by John Todor

    Views: 0

  • The Renegade Network Marketer is Attraction Marketing

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    In case you have not read the eBook by Ann Sieg called The Renegade Network Marketer, be sure to get your copy here. By reading this book you will learn new concepts on how to build your Network Marketing business or any business the smart way in this digital age.

    Inside Sieg’s book she targets a distinct group of people that are discouraged that their Network Marketing business is not going as planned. Every single day this group searches the internet for solutions and the Renegade Network Marketer provides the answers. Ann has exposed the upline sponsors for the ever tiring methods and myths that they are teaching to new recruits. If you have grown weary of hitting on or have just plain run out of friends and family this system is perfect.

    The Renegade Network Marketing eBook is full of valuable and practical information on how to prospect, market, and sell, specifically in the Network Marketing industry by using the internet. Even if you don’t belong to a Network Marketing Business, you can still purchase The Renegade Marketing System eBook and still make money as an affiliate.

    A new doorway has been opened by The Renegade Network Marketer which is leading the way to working smarter in attracting targeted prospects into your network marketing funnel. You will learn how to how to qualify prospects, position yourself as an expert and how to make your internet marketing efforts count. In order to keep you ahead of the trend in professional network marketing, there is ongoing continuous training. Whether you are just starting out or you just want the know how to grow your business this marketing concept is flawless.

    Cash flow is vital to any business and Sieg has also incorporated in her system the opportunity to make multiple streams of income. When you purchase the e-book you also gain access to a Back Office with a huge amount of information and tools to market and track your new business. Once you’ve read the book, you’re ready to get started setting up your own attraction based marketing system.

    The difference with being directly linked to Ann is that she has an incredible team and system in place. This is backed up with free membership in the Renegade System where you can put what you have read into practice right away. You’ll find many other helpful resources at The Renegade System website such as website development, copy writing and traffic generation.

    Ann has taken attraction marketing to a whole other level by teaching the principles of marketing. The ideas I got from the book suddenly opened my eyes to see network marketing business in a totally new light. The path in front of me has never look so bright. In our lifetime as network marketers we have no doubt made several attempts at making money did not go exactly as planned. Would you agree that those attempts in question had to do with the number of people that didn’t find your network marketing business as attractive as you did?

    In a nutshell, The Renegade Network Marketer eBook renders a complete Internet attraction marketing system for network marketers at a very low cost. The book comes risk free with a money back guarantee. This kind of training which is always being added could very easily cost thousands and I am sure somewhere it does. If learning the highly coveted secrets on how to attract and qualify prospects instead of chasing them down appeals to you then this eBook is for you.

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    Source by John Kellerman

    Views: 0

  • Advantages And Disadvantages Of Living In Apartments And Villas

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    Today, villas are becoming very popular. As opposed to the space you get to enjoy in a villa, residing at an apartment can be very restrictive, most especially when you have kids. Property experts emphasized though that living in both have their own pros and cons. By being aware of these pieces of information, you can decide if buying a villa instead of staying at an apartment in a hotel is a smart decision or not.

    Living In An Apartment

    Certainly, security is better if you choose to live in an apartment. A non-resident individual can’t just enter in an apartment building. Neighbors will also be very close to know it something bad is going on and can quickly call the police. When it comes to water, gas, and electricity, life will be a lot easier. These things will be provided by the building. Maintenance will also be stress-free due to the fact that the real estate owner is responsible for the building’s upkeep. In case there will be a park where your family and friends can spend quality time in, it is likewise the building owner’s responsibility to keep it clean and damage-free. Most importantly, you will get access to important facilities.

    On the other hand, maintenance costs can be very expensive – this will depend on which building you bought the apartment in. Since you have nearby neighbors, your conversations may possibly be heard. But you can always make your apartment soundproof. You may also have a limited space. Moreover, expansion is not possible because if you purchase an apartment, the area you have invested in is fixed. Of course, you can’t just break down a wall if you want to make your area more spacious.

    Buying A Villa

    If you choose to buy a villa, you will get to enjoy freedom. You will not feel like you are a prisoner inside. This further means that your movement won’t be limited. In fact, you can expand if you really want to and decorate your room with whatever design you prefer. Moreover, you can have a garden in your yard. A garden will make your property more beautiful. If not, you can choose to install a swimming pool in your yard if it does not have one yet. Lastly, a villa will certainly make you appreciate what a real home feels like.

    On the contrary, security is not tight if you live in a villa, most especially when you are away. Apart from that, you will also need to pay for facilities, and manage gas, electricity, and water by yourself. Most importantly, the location might be a bit hassle to you if you are working within the city.

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    Source by Brian E Bell

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  • Mindset Vs Skill – How to Succeed in Business

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    An online mentor of mine, Jennifer Allwood, shares that “business is 20% strategy and 80% mindset”. While the “strategy” of a business is very important, to be successful you must have the right mindset about yourself, your company and your customers.

    If you are a small business owner and you are looking for the “secret strategy” to change your business, you could spend all of your time in search of strategy. For example, scroll through Facebook and you will see the 100’s of trainers, coaches and experts who are trying to sell you the latest “gadget” for success.

    Stop enrolling in every Free Group and Free Download that you see. You are WASTING your time by chasing a shiny new object that is just not out there.

    Learn the skills you need, know your audience, and stay plugged in to your industry. After that? It’s all about Mindset.

    How do you know if you have a mindset problem?

    You keep searching for the “right” skill, the “right” training or that “right” coach that will give you the Magic Pill or Secret Sauce for success. Here are a few examples that might indicate you have a mindset problem:

    • Complain about the success of others
    • Enroll in every course/training you see on social media
    • Continue to ask for the Right Words to describe your product or what you do
    • Buy every planner in search of a better system
    • Always busy but not completing Income Producing Activities
    • Not consistent in small, daily activities

    If you are searching constantly for skills, then you don’t believe in yourself or your business. To succeed, you need the mindset component along with the skills.

    Subconscious Mind

    Your Subconscious Mind runs the show based on unfiltered information known as beliefs. Your Mind believes everything that you think. For example, when you say these things, your mind believes it:

    • Why am I so stupid?
    • I will never get that promotion.
    • I’m not very pretty.
    • I’m not smart enough.
    • I’ll never be successful like “Suzy”.

    Each and every time you say these phrases out loud and in your mind, your brain believes the statement! Next, you must learn how to change your mindset.

    How to Change Your Mindset?

    If we know that changing our mindset is key, then why are we not doing it? And most importantly how do we change our mindset? It’s not easy, but keep it simple and you can Change Your Mindset!

    There are several recommendations that I can make for changing your mindset.

    • Personal Development?-?I highly recommend Mel Robbins and her resources.
    • Daily Affirmations! Write them on your bathroom mirror or maybe a Pinterest board.
    • Eliminate Distractions and get new friends
    • Don’t allow yourself to say negative things about yourself
    • Make it an everyday habit

    To get the life you want, you must let go of old limiting beliefs. Tackle the mindset beliefs that are keeping you from moving forward, keeping you from reaching your greatness!

    If you have a small business, please know that you must have the skills for your business. But, you must also have the right mindset for success. You need skills and mindset!

    How do you continually feed your mindset?

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    Source by Kathleen C Olivieri

    Views: 0

  • How Car Salesmen Can Get Unlimited Free Auto Sales Leads Fast

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    It is not that hard to get unlimited free automotive leads if you do it the right way and know what you are doing. With hundreds of millions of Google searches for cars and trucks every month, you now have the ability to quickly and easily make contact with many prospects.

    Get Your Information Out There

    You can reach thousands of prospects each month if you put your contact information in front of them when they are searching for a motor vehicle to buy. This means you have to find a way to get your contact information shown on the pages where they are looking, instead of your competitors’ information. When they see your name instead of theirs they will call you or stop by and see you instead of the competition.

    Due to search engine changes in 2011, you can now dominate your local search market for new and used cars and trucks. This is because Google and others now give search engine results based on local markets and local geographical areas. This is good for smaller local companies. It means you now have a way to be #1 online in your market.

    How To Get A #1 Ranking

    To get the #1 ranking in Google and all the other search engines means you must have a plan to get your name and contact information listed in so many places that Google can’t ignore you. Every time your name shows up somewhere online it is a vote for you to be #1, and the car dealer with the most votes will be ranked #1. We do this through a program of internet domination that includes every type of website you can think of, including blogs, forums, other local websites, business directories, articles, press releases, twitter, Facebook, and YouTube.

    Once we do this, then Google starts noticing and believes you have a good website and a good car dealership because you are being mentioned so often in so many different places. How many other web cites and references it takes all depends on how competitive your market is.

    If you are trying to be #1 for all the search terms for new and used cars in a large city it will take more time and more work than a small city. With our domination system we have found we can get a car dealer to #1 even in a large city eventually.

    Your Window Of Opportunity

    What is in your favor right now is the fact that most of your competitors don’t know about all the changes in local search rankings. This gives you a window of opportunity to be ranked #1 now pretty quickly, at least in your own city.

    We have found that with the right help from an expert you can shoot to the top of not just Google but all the other search engines as well, including YouTube and other Google-owned websites. The problem is that many internet marketing firms are still using methods that worked a year or two ago but don’t work anymore. To get to #1 in your market means getting leads from many different websites, forums, directories and blogs, not just Google.

    Massive Online Presence

    The approach that works for local internet domination is to have a massive online presence, and to accomplish that we invented something called The Massive Lead Machine for automobile sales. This not only gets you top ranked it also gives you an ongoing, unlimited amount of free car leads from the internet. The Massive Lead Machine succeeds in positioning your business name and contact information in thousands of internet locations so that people online looking for vehicles will always be seeing your name and so will call you or stop by for a test drive.

    Positive Online Reviews

    Not only that, we have also created a system to get your business a lot of positive online reviews and a lot of favorable comments in discussion websites. This creates the most valuable form of advertising – word of mouth advertising. And this not only works better than expensive paid ads, but it is also free once you have a Massive Lead Machine working for you generating unlimited internet leads.

    Dominate Your Market

    All of this online publicity and word of mouth advertising, along with links, reviews, citations and top search engine rankings, will allow you to truly dominate your local market for auto and truck sales.

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    Source by Leo J. Vidal

    Views: 0

  • Honest Riches 3 – Wow

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    I had purchased Honest Riches 2 by Holly Mann a few years ago and was extremely satisfied with the content. The knowledge I received from it was so valuable. That when I heard about Honest Riches 3 I did not hesitate in getting my copy.

    Honest Riches is 3 is 10 books in one. They are all neatly organized and Holly does a great job at presenting the information in an easy to understand format. Even technical information such as Search engine optimization is easy to follow. That’s not to say you may have to read it more than once. But I am no longer afraid of that word and neither should you.

    SEO in not the only subject it covers. Honest Riches basically gives you a walk through on how to profit online in any category or niche starting from scratch. Holly Mann lays it all from beginning to end.

    – Planning and organization

    – How to profit with or without a website

    – Affiliate Marketing, SEO, product creation

    – Advertising methods, and step by step instructions

    as well as her own personal resources

    I have paid hundreds more in other places and barely got half of what Honest Riches covers.

    The book seems to go under the radar a little because of the lack of hype. But it will stand up against

    anything else out there.

    If you are a beginner marketer or have not been able to earn much online. This is a must tool to have

    It won’t be the only one you’ll need. But certainly one of the main ones.

    If you have been dabbling with internet marketing for a while. This is information that will definitely sharpen your skills.

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    Source by Giovanny De Jesus

    Views: 0

  • Advantages and Disadvantages of Alternative Medicine

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    There are reasons why people chose alternative medicine and reasons why they avoid it, preferring conventional medicine. Alternative medicine is safer than standard health treatments and usually works. It’s true that it can’t be used in severe conditions like car accidents or other severe emergencies, but be that as it may, there are enough situations in which alternative medicine is recommended. When it comes to emotional and spiritual needs, non-conventional medicine may come up with the solution. Furthermore, it’s better for preventing illnesses than standard medicine. More and more physicians nowadays agree upon the benefits of alternative medicine and also even advise their clients to choose the best natural treatment for them.

    One of the advantages of alternative medicine is that it encompasses a broad range of therapies, treatments and products, thus the search for obtaining positive results doesn’t flow on a narrow path at all.

    A pretty important disadvantage states the idea that, even though the expenses of using acupuncture or chiropractic are sometimes covered by health insurances, the majority of alternative treatments are not reimbursed.

    There are certain risks that come along with the usage of natural remedies. Despite the use of herbs throughout the years and even ancient times, not all of them have been studied regarding their safety and efficiency. There are issues concerning their purity and their possible interaction with other substances related to conventional therapies. The majority of information regarding herbs have been perpetuated throughout history and with the help of tradition. Many people assume that herbal medicines are better than synthetic drugs simply because, well, they are natural and not synthetic, therefore present no risk. But they are not risk free; they can do more harm than good if taken without having the details of their effects over the body.

    People might abuse of natural medicines the same way as they do it in the case of synthetic drugs. They have the misconception that if unconventional medicine consists of herbal products which are natural, then there is no harm done if they triple the dosage or more. This is totally wrong and can have serious consequences. Take vitamins for example. They are just vitamins, right? They can’t possibly do any damage inside the body. But they do. Vitamin overdosing or vitamin toxicity can lead to unpleasant effects depending on the vitamin that has been taken one too many times. Vitamin A over dosage can cause liver problems, osteoporosis, hair loss and other dangerous effects and Hypervitaminosis D leads to dehydration, vomiting, anorexia and even kidney stones.

    An advantage of using herbal remedies concerns the effectiveness related with chronic health issues that don’t respond well or even at all to traditional medicines. If long term medication is needed, then herbs are pretty much safer than conventional drugs. The alternative medicine industry takes advantage from this and keeps evolving and developing due to the constant need for natural remedies.

    Another advantage is the low cost of herbal products compared to synthetic drugs which are highly priced for the simple reason that researching and testing the products is expensive. Furthermore, herbal products can be bought without a prescription and are easy to procure. The availability of natural remedies is outstanding; chamomile for example can be easily picked out from a nearby field.

    The advantages of using herbal medicines are numerous, but so are the disadvantages. The best idea would be to consider modern medicine according to the severity of the illness, to consult a physician upon the proper medication and dosage and if you do chose the alternative medicine, try to gather enough information upon both kinds of treatments, natural or synthetic, so you may reassure yourself that you took the right decision to balance your health situation.

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    Source by Peter Rosenblum

    Views: 0

  • The Number One Way To Cure Acne Completely

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    There is only one way to cure your acne completely. Medication won’t work. Drugs won’t work. Over-the-counter products won’t work. Home remedies won’t work. They will only work on the symptom of your acne, not the real cause. Thus, even though they seem to work at first, it will only be a temporary result. And guess what? You need permanent result, not temporary.

    So, if you want to clear your acne completely (I mean, completely, not partially or just temporary effect), there is only one way to do it. The only way to cure your acne completely is to eliminate the root cause of your acne. You are not going to work with the symptom of your acne. But, you will work with the root cause, the source of all this ugly mess that you call acne. And there is only one effective method to cure your acne from the root cause of it: The Holistic Method.

    Basically the holistic method is divided into 4 main elements:

    1. The Right Understanding

    It is important to understand fully about your acne. Your acne is a condition that is caused by toxic accumulation within your body. It means that since the cause is within your body, then no matter how hard you work to destroy the symptom through external skin treatment methods, they won’t work to cure your acne permanently. Why? That’s because you are not eliminating the cause. If you keep the cause within your body, sooner or later new acne will appear on your skin, and once it appears, it will be worse than before. So, the right understanding needs to be obtained in order for you to be able to work to cure your acne condition in the right way.

    Note: This is not the only information that you need to learn. There are many myths about acne that you need to debunk as well.

    2. The Right Mindset

    Approaching acne with the wrong mindset will only bring you deeper into depression. For instance, if you think that you can’t cure your acne because you already suffered it for many years, it will not help you to cure your acne at all. In fact, your mindset will make you to become more and more stubborn in denying the possibility that you can cure your acne, no matter how bad it seems to be. Having the right mindset will help you to build the strong foundation for your acne healing process.

    Note: Holistic method will seek to balance your mind, body, and spirit at the same time. So, it’s not just a treatment for your body.

    3. The Right Dietary Habit

    “You are what you eat.” Have you ever heard about this saying? That’s true, because what you eat will build your whole body structure. Remember that all your body organs, including your skin, are built with substances that are obtained from your foods. Thus, your foods play an important role in curing your acne. It is a lie to believe that diet and acne don’t have any connection at all. It’s just a marketing gimmick to make you want to buy some over-the-counter products or some other miracle drugs that promise you instant clear skin.

    Note: Holistic method will provide you the most effective dietary plan that will allow you to cure your acne in the most effective way and in the shortest amount of time.

    4. The Right External Treatment

    Just because acne is caused by the substance within your body, doesn’t mean that you should neglect your external skin treatment. It is also very important to treat your skin from the outside. However, the holistic method will usually focus on using only natural products (usually from plants) in order to do it. External treatment alone will not cure your acne, but combined with the other three aspects, this will be a great way to boost your healing process, as well as prevent your acne from coming back to your skin again.

    Note: Most people rely only on external treatment. That’s why they only see temporary result or no result at all. The right way to use external treatment is to combine it with the other treatments (mind, body, and spirit) as well.

    So, that’s it. You already know about the best way to cure acne completely. Let me repeat it: The Holistic Method. The only hope for you, who are suffering from bad and severe acne condition right now, is to cure your acne holistically. This is the only way to be completely free from your acne condition, once and for all.

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    Source by Riz J. Natalie

    Views: 0

  • Internal Customer Service: Guidelines for Suppliers and Contractors

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    Change management and organization development experts talk about ‘creating alignment’ – aligning organizational strategy with daily business needs. And a big part of this is creating alignment between customer needs and employee actions as customer service providers. But we also have to take note of internal customers – those people within the organization that service us – as internal customers and who we service as internal customers. “There is a remarkably close and consistent link between how internal customers are treated and how external customers perceive the quality of your organization’s services. It is almost impossible to provide good external service if your organization is not providing good internal service.” R. Zemke and K. Anderson, Delivering Knock Your Socks Off Service, 1981.

    And it’s not just about internal customers within the walls of your organization, it’s also about those arms-length internal customers and customer service providers – suppliers and contractors – those people who either supply your organization directly or come into contact with your external customers, directly, as your representative. These suppliers and contractors should be considered an integral part of your organization and the service they provide should be measured as accurately and frequently as you measure the service level you provide.

    To my mind, servicing others, whether internal or external (customer, supplier, colleague, peer, supervisor, contractor), should reflect the values of your organization and the process to retain the best customers – again, whether internal or external – can be applied across any of these groups. Suppliers and contractors should be selected and retained based on their commitment to servicing your customers – and your employees – as you require them to be serviced. Although you do not ‘own’ these suppliers and contractors, you have the right to demand the equivalent level of service you provide to your customers. When selecting your suppliers and contractors, or measuring the ones you currently are associated with, the following guidelines may help ensure that internal service meets the standard.

    Recruit suppliers and contractors as you would your employees.

    You should be seeking out the best person for the job, the high performer who will be able to deliver on your business expectations and drive up results for your company. Why not utilize some of the recruiting tools you use when conducting a search for an employee? Think about it. You will be paying this supplier or contractor to perform services for you or your customers so you should expect them to be of the calibre you expect from a new employee. Consider requesting a resume of their qualifications and experience, customers they have serviced, certifications that may be required, and if available, customer testimonials. Interview them in a similar fashion to the way in which you interview for employees. Check their references and make sure you put in place a contractual arrangement that clearly documents what you expect from them and what they can expect from you (this is just another version of position profiles and expectations for the role).

    In these cases, you are seeking high performers capable of servicing both your customers and your employees. And you have a responsibility to provide them with the information, resources and possibly, tools, they will need to service both these groups accurately and professionally.

    Provide clear expectations of performance.

    Even if your suppliers and contractors have worked with your organization for a long period of time, it is critical to periodically review your expectations of their role and how you expect them to service your customers. Customers are retained because they have developed a good relationship with their supplier and any contractor or supplier who is dealing with your customer directly, is seen by the customer to be an employee of your company, and hence; representing your company.

    When I was a general manager for an energy distribution company, one of our contractor service technicians accidentally cut the customer’s phone line. The first issue for the customer was, of course, the cut phone line and the inconvenience associated. The second issue was that the contractor apologized but told the customer he would have to call our company to secure satisfaction regarding the cost and inconvenience of having the line repaired. The third issue was the response the customer received from the Branch Manager when he called our company office to complain. He was told we were not responsible since it was a contractor that had cut the line! Yes, I too, was shocked when the customer got through to me to complain and told me what the Branch Manager had said. Even more distressing was the fact that the Branch Manager defended his position when I called him about the complaint!

    No doubt we did not clearly identify to our contractor our customer service expectations. To me, they were simple. Apologize to the customer, call our office immediately to request a solution and then work with the customer to get the solution implemented. Simple to me but certainly not to our contractor or, I quickly discovered, to my Branch Manager.

    So my next step was to build a contractor customer service agreement and develop a customer service training program to implement with both our employees and our contractors. We then implemented it across my region. We still had customer service issues with both our contractors and our employees, periodically,but this was a great first step.

    Conduct frequent performance reviews.

    Providing your suppliers and contractors with regular, specific feedback will not only give you confidence that they are meeting your needs but will also provide opportunities for them to discuss any customer service challenges, issues, or problems with you before they result in lost customers. These regular reviews should be part of the contract between you and the contractor and they should be implemented on schedule. During these reviews you should include their primary employee contacts to ensure all partners are clear about the issues and able to participate in developing the solutions. This secures commitment to the solutions.

    Reward and recognize customer service excellence.

    At a minimum, providing them with a reference signifies that you are pleased with their customer service performance. But, without a doubt, the best reward for suppliers and contractors is securing more work from you.

    Following these guidelines will go a long way to ensuring alignment between your company, your employees and your suppliers and contractors – to the business goals and strategy. All sectors can then be focused on delivering the expected level of customer service to the customer base you want to retain.

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    Source by Donna Stevenson

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