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  • 5 Customer Survey Questions

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    Periodically, it makes sense to address your customer feedback mechanisms and receive some actionable, lived-experience insight into your operation’s strengths and weaknesses. Business leaders need to learn if the delivery of products, services, or other operational processes might be simplified. They need to know what customers would like to see more of. The smartest way to begin the customer feedback process is to decide what you want to know and what purpose that information will serve.

    Are you trying to develop new products or services, so that you’ll be able to give customers what they want before they know they want it? Or is business dwindling and you’re in damage control mode, attempting to win back customers? Some market research questions are best explored face-to-face with customers at a conference table with a leadership team member or two and maybe a front-line staff member present as well.

    Below are five draft survey questions for you to customize. Some apply to customers and others, to company leaders:

    1. What challenges or goals motivate customers to contact your business?

    2. What solutions to customer problems is your organization equipped to supply?

    3. What solutions are offered now? Might you add, re-tool, or drop any?

    4. What do customers most often hire you to provide or do?

    5. What do you (the business leaders) do next?

    Questions 1 and 4 pertain to customers. Questions 2, 3 and 5 refer to business strategy and should be addressed in-house, once you’ve spoken with two or more customers to figure out Questions 1 and 4.

    How you conduct the survey deserves some thought. It might be best for Solopreneurs and small business owners to convene a group interview that encourages comfortable and candid conversation. Larger companies might prefer to host a survey interview that’s facilitated by an outside market research firm.

    Question 1: What are the primary challenges facing (the customer’s) organization?

    Start with a “How are things going in your office?” question, or inquire about their next big project or objective (whether or not it would involve your organization). Find out what’s going on and let the customers talk.

    Questions 2 & 3: Which project or problem do you most want to take action on? How might that be done?

    Given your in-house expertise and resources and guided by the probability that the customer will contact your business to provide needed solutions, what additional customer projects might you be asked to take on (or what can you cleverly position your business to be hired to do)?

    Can your organization successfully deliver the desired outcomes of projects that are on your customers’ to-do lists? Can you discover how your customers are currently managing those challenges? Do your customers do business with any of your direct competitors? Do your customers have projects that are not getting resolved because s/he isn’t sure what to do, or there’s no budget to do the job?

    Question 4: Have our company’s solutions satisfactorily resolved customer needs or challenges?

    What projects have you been hired to do, or what products and services have been purchased by survey participants? What types of projects is your organization most often hired to do, or what are the best-selling products and services? How do customers feel about your company’s performance—is your ability to deliver services trusted and dependable? Do customers send referrals to your business? Does it seem that you could potentially receive more business from any of your customers?

    Question 5: What do you do next, based on customer responses?

    Here is the judgment call for you and your team. The success of the survey is in how you interpret the data received. What can your organization realistically do, based on the customer responses to Questions 1 and 4? Are there opportunities and strengths within your organization on which you might capitalize, as noted in questions 2, 3 and 5? What needs to be improved or discontinued?

    Within a week of the survey, tangibly thank your customers for participating. You may want to send a gift basket, or offer a 15% discount on their next order.

    Thanks for reading,

    Kim

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    Source by Kim L. Clark

    Views: 0

  • The Writer As A Marketer

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    Should aspiring or professional writers see themselves as marketers? This is a personal question that you alone should answer, not me.

    I am sure you can mention a thousand and one reason people aspire to write. It could be for pleasure, fame, money, education, inform or entertain or whatever.

    So, while one writer may not be interested in making money, but educating the readers, another may want to make all the money on earth. No general rule here.

    I have said it over and over again; a good writer is a wordsmith. It is good to read anything and everything under the sun.

    But, the journey to becoming a good writer comes with practice, practice and more practice. I have said this in my earlier articles.

    Let us look at the writer as a marketer. The business side of writing, if you wish to call it so. Just like me, I am sure you too need extra income. Please, don’t laugh, only smile.

    Yes, you sell yourself, your script, your books, your articles to the entire world as a writer.

    In this modern age, people and nations are looking out for where individuals and nations are searching for specific information, solution, ideas, values, etc.

    So, writers must strive to fill the gap, provide solutions, add values and solve problems using the writing words for their target market or audience.

    I do not know about others, But, I do know as a writer, a journalist that making money comes with real hard work.

    I have abandoned my family for the computers and the internet, researching, reading, browsing and having sleepless nights these days.

    Truth is that my wife and daughter understand. Do they? God knows they do. Ho ho ho ho oh.

    But, am I making money? Good question, but I will answer it, ha ha ha ha ha. Seriously though, writers must begin to look at the business sides of writing, if they have not already done so. I am guilty of this.

    Write, tell the entire world and sell your product over time. Yes there could instance hit where you will make millions in local or foreign currencies selling your books, script, articles, novels, whatever.

    There is no fast rule about this. For some writers, it could take hours, days, weeks, months and years to make a breakthrough.

    The social media is a credible platform for both amateur and professional writers to tell the world about their products, themselves, their passions, knowledge and skills.

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    Source by Emmanuel Udom

    Views: 0

  • Good Morning America Inbox Dollars – Scam?

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    Recently, Good Morning America featured an online company named “Inbox Dollars”. It wasn’t such a surprise that this company is completely internet based, but the surprising part of it, was that this company deals with online paid surveys. If you have ever looked into paid surveys, then you will know exactly why this is so surprising (so many of these companies scam people by making consumers pay to get access to their surveys).

    Now, on Good Morning America, Inbox Dollars explained that people can earn money in several different ways through their website:

    * Reading Email

    * Shopping Online

    * Trying Brand Name Products

    * Taking Surveys Online

    * Playing Games

    So this is not just an online survey site at all. There is much more to it. Now the way Inbox Dollars works is complicated, yet very simple to the end user. People may wonder how Inbox Dollars can just pay people for reading emails, playing games, or trying products. Well, to put it simply, on the email part, you will get about 2-3 emails per day to read. These emails will be advertisements and you get paid just for viewing the advertisement. You will also get paid if you take advantage of the advertisement, some may be free trials and others may be reduced prices. Either way, you get paid for reading the email. The rest is optional. But Inbox Dollars can pay you just for reading the email because they get paid by the advertiser for showing you the ad. So for the games and brand name products, it is presented to you in a very similar fashion.

    In regards to the online surveys, it works in the same way. If a company has a survey questionnaire that they need filled in, they look for survey companies, like inbox dollars to have these completed. The survey company pays inbox dollars and inbox dollars pays you a portion for you to complete the survey. The problem with other online survey companies is that they never pay you. But with Inbox Dollars, they have over 3.5 million members and have been in this business for years. They know the value of their members and in order to keep them, they must pay them.

    Last but not least, Inbox Dollars is 100% free to join. No fee for membership, EVER. Some survey sites will actually charge you to get access to their surveys or survey sites. Most, if not all of those sites are scamming you in one way or another. In most cases, the surveys they give you access to are just surveys from some other free site you could have found on your own. They are basically just charging you a fee to take your money and feeding you surveys they found for free on Google themselves. In addition, most of these sites are not the actual survey owners, so it is not their responsibility for paying people for the surveys, so you never know if you will actually get paid for the surveys they give you.

    I hope you have found this information useful and helpful in your search for legitimate online companies for making money. If you would like to see our top 3 online paid survey companies, please visit the website below.

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    Source by Samantha A Bennett

    Views: 0

  • How to Find the Best and Real Affiliate Programs on the Internet

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    Affiliate marketplaces are a really good place to kick off your affiliate career, and find products to promote. They act as coordinators of the affiliate web between merchants and affiliate agents, as well as responsible for payment processing from the customer to the agent. There are two ways to find a product or an affiliate program, first one is by either contacting the merchant directly, browsing websites or seeing what other affiliates in your niche are promoting, second one is signing up in an affiliate marketplace. Both are kind of unsettling decisions to make, specially questions of trust.

    The fears surrounding affiliate programs you have as a new affiliate in the big wide affiliate world are really rational fears, specially considering all the bad experiences newbies have. It is a necessary thing to do know certain basics on the market and how it runs before you embark out of sheer excitement on marketing activities. We are, in the article, attempting to answer a fundamental question of what are the things you must be aware of before joining or signing up for an affiliate business.

    These are three things to look for in an affiliate program: (We are using Clickbank as an example, an affiliate marketplace that is considered by most affiliates to be the best and most reliable).

    1-Commission: Low commission is not worthy of your time and effort, even as a beginner affiliate, this depends on the price and quality of the products you are promoting. To know whether the commission is low or high, let’s take commission in Click bank as an example, the minimum commission is 60%, knowing that most products’ prices range between $30-$70, it means a minimum of $18 per sale guaranteed in the platform. There are few exceptions of course when the prices are higher than $70, which is only positive.

    2-High Gravity Rating: This basically means that the product in question is selling well, so you as well will get a good sum of money out of selling it. The gravity rate is determined and based on sales made by other affiliates. Never take on an affiliate program with low gravity, unless you check the sells page in case of new products.

    3- Reputation of Product and Marketplace: This is a crucial thing, a profound research is needed before you sign up for anything. It can make your experience so traumatizing or put you off affiliate marketing for a while to sell untested and unreliable or harmful products, moreover, if the platform where you work will not pay you at the end of the day.

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    Source by Raymond R Johnsen

    Views: 0

  • Top Network Marketing Company – Why Are the Products So Expensive?

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    I’m sure you’ve heard this question before, Why are top network marketing company’s products so expensive?

    This is one of those ever-present questions that networkers and direct sales people will continue to encounter (probably) forever–and there’s always more to it than meets a simple answer.

    One key is not to side-step it. There are good and genuine reasons for legitimate, premium-priced products–and of course there are over-priced ones as well. Honesty is best, as always, and I’ll endeavor to give you the general truth with my answer to the question.

    Special Products at Special Prices

    First, the products available through top network marketing companies sales and distribution model are mostly what are called “specialty” items. They are higher priced products to begin with, having more costly ingredients and more complex designs or formulas; they are simply more expensive to make and package. Some well-known non-network marketed examples are Clinique makeup and fragrance products, Apple computers, iPods and iPhones, Armani clothing, Mercedes and Lexus automobiles.

    Unless you’re dealing with a scheme or a scam, these premium products outperform their cheaper, off-the-shelf counterparts, giving consumers more and better benefits. Since they have greater value, they cost more.

    If these products are being outsourced by the networking company (produced by a “third-party” vendor/supplier), they tend to be manufactured in smaller production runs that do not allow for all the optimal low-cost advantages of buying and making in the high volumes mass-marketers enjoy. The manufacturing processes are more complex and exclusive. The profit margins are higher. This results in a higher quality product with more attention to detail and quality control.

    The reason manufacturers and marketing companies select network marketing and direct sales is because these higher-priced products are of higher quality, and they therefore require special methods of distribution and sales.

    Simply put, they cannot compete with the lower-priced, lower quality “commodity” products, which are sold based mainly on discounted mass-market pricing and brand awareness alone. Think Wal-Mart and Costco.

    Specialty products are “education-intensive.” They need greater explanation; for example, what formula, ingredients and/or processes makes the product more expensive than those mass-market goods available through direct response marketing (such as the Internet and mail-order) or retail chain store sales. Many require demonstration.

    Mass-market products depend on advertising, promotion and merchandising at “point-of-purchase,” all of which are required to get consumers’ attention, let them know the product exists (to create “trial” especially if it’s “brand” new), and to give them enough compelling reasons to purchase and keep on purchasing.

    Going head-to-head with nationally advertised products, many to most of which are heavily discounted and sold at the lowest price possible, is a tough game for just about all smaller businesses to win. Imagine trying to sell vitamins or nutritional beverages or “prestige” cosmetics against a major manufacturer selling through Wal-Mart, or a natural toothpaste against a tube of Crest® through Kroger or Publix supermarkets.

    Specialty products are perfect for the person-to-person, information-rich education, demonstration and service oriented methods of network marketing.

    And that’s where the important second aspect of network marketing’s “higher price” comes in: the added value which you as a “distributor” add to the specialty products you sell.

    Added Value Added

    Network marketing and direct sales representatives add significant value to the product they sell and they are well paid when they do so successfully.

    We reach consumers with the awareness of new products and services that ads and merchandising–no matter how persuasive or promiscuous–would not be able to reach out and touch. And by virtue of our one-on-one, personal relationship with these buyers, we appeal to them with a level of trust and service no mass-market, retail product advertiser could hope to compete with.

    The extraordinary level of service Network Marketers provide is not available when buying through mail order or retail outlets. It is a real and tangible benefit, part of the product’s value–and its price.

    For example: Someone tries a network marketing anti-aging health product. It’s personally presented for them–either in person or via mail–with a host of educational material about the product: scientific studies, article reprints, even books or tapes explaining how the product was made, how to use it, its unique features and its benefits.

    Within one to two days, the network marketer again contacts the person to follow up, asking how they are doing, checking to see that their customer is following use directions properly, make recommendations, etceteras. These service calls continue daily, bi-weekly or weekly until the customer is satisfied and happy.

    The network marketer will also continue to send informative and educational material such as updates from scientific literature. He or she will also let the customer know about other products the company offers that this particular customer with his or her unique needs and wants might also enjoy.

    This is an extraordinary level of service that is a real and tangible benefit for the consumer. This kind of personal and knowledgeable attention is not available when buying through the Internet alone, or mail-order or most all retail outlets. It is one of the things network marketers are paid for and it is part of the product’s value–and its price.

    Are there cases where the above education and service are not offered? Of course.

    Are there products that do not have special ingredients or qualities that support a higher price? Sure.

    And are there times when a network marketed product is simply more expensive to pay for the multiple-level commission structure? Yes.

    Back in the early 1950s, a dog grooming service was opened in New York City to serve people living in the exclusive Park Avenue, 70th and 80th Streets area. They charged $25 to shampoo and clip a dog. They had no customers. Then they jacked-up their prices to $250 per visit–and were an instant success. The Cadillac Seville, when first introduced in test-market showrooms priced at under $10,000, bombed; at $14,000 the very same automobile became an instant best-seller.

    Value is a perception. The relationship between quality, benefit and price, i.e., value, is in the mind of the consumer-beholder. Businesses price goods and services according to what the market will bear. Successful marketers come up with just the right mix of value-benefit-price.

    The majority of network marketing direct sales products are of the genuine higher-quality variety, not available in stores, special in ingredients, design and making.

    Most offer the convenience of in-home or on-line ordering and to-the-door delivery. They are also special in terms of…

    Marketing and Customer Service

    The network marketing “sales person” adds value to the product through his or her education, service and sales to the customer.

    All of this has its price. And according to consumer trends and the explosive growth of network marketing direct sales companies and their products worldwide, more and more people every day think it’s worth it.

    What’s the truth about the price of products offered through network marketing? Are they too high? And if so, why?

    The full answer to this one is complicated. If you need a short one, mine is:

    High? Usually, yes.

    Too high? Sometimes… yes, but generally no.

    So, if they are high, why? Let’s start with looking at what kind of products we’re really talking about here.

    The Truth is, Specialty Products Cost More

    Network marketing is predominantly a “specialty products” business: The products we sell most often tend not to be the type you’d find in supermarkets, drug stores or any other mass merchandiser. They are not the kind that combines the lowest possible price for the least acceptable level of quality. For a conventional retail parallel, look at the products in a natural or health food store, beauty salon, boutique or upscale department store.

    Specialty products cost more to make. The ingredients are unique and high quality and production is low quantity–the amounts manufactured usually are not great enough to take advantage of the economies of scale enjoyed by big-time, high-volume, mass-market producers. So these products more expensive–both to make and to buy.

    Also, specialty product makers usually cannot depend on major advertising to increase sales: they don’t have that kind of money. So they have to use more expensive forms of distribution, such as small, individual retail outlets whose profit margins are higher than mass-market stores and chains.

    Profit Margins and Markups

    Here’s an example: a discount chain drug store might be able to markup a bottle of vitamins that normally sells for $3.00 wholesale for less than the normal 33 percent retail profit margin. And, because they buy in large volumes, they’ll get the product for less than $3.00 to begin with.

    A natural or health food store might buy that same product at the full $3.00 wholesale price, and use a markup of 50 percent to get their full 33.3 percent retail profit margin.

    To the consumer, buying at retail, here’s the difference: $3.99 at the drug store and $4.50 at the health food store.

    And then there’s “what the traffic will bear.”

    There are sexy boxes of imported chocolate that go for $38.00 each, and poly-bags of 50 mini Reeses Peanut Butter Cups you can get for less than $3.80. If your taste tends towards expensive, you’ll generally pay more–in “margin” percentages to middle-people and in total dollars.

    Let’s look at a comparison of one single product offered through the conventional manufacturer-to-retailer distribution system and the exact same product sold through network marketing.

    $$$ From Conventional Manufacturer to Consumer

    We know specialty products cost more to make; again, the ingredients are unique and high quality, and the production is low quantity, so they are simply more expensive.

    Manufacturers speak of “Cost of Goods” (CoG): that’s the figure that a product costs the company to make, including overhead, ingredients, packaging and labeling, sales commissions (such as broker’s fees), etc.

    The very minimum a manufacturer needs to sell that product for is double, or a 50 percent margin. Considering that most competitive businesses operate on a six percent pre-tax profit, that leaves them 44 percent to pay for everything else. So, the $2.00 CoG product they make, they sell for $4.00.

    Now, some manufacturers sell direct to retailers–not many, but a few do, and when they do, they’ll take a higher profit margin to pay for the Cost of Sales (CoS).

    However, most manufacturing companies deal through distributors, who charge for warehousing, shipping and selling the products to retail stores. Normal wholesale is a 25 percent markup, which you get by multiplying the purchase price–plus freight if not included–by 1.33. So, our $4.00 item would be sold by a wholesale-distributor to the retailer for $5.32. (Again, plus or not freight costs which can run 10 to 15 percent additional.)

    To achieve a 33.3 percent profit margin, the retailer has a 50 percent mark-up–or higher. Our $5.32 product ends up on the shelf at $7.98.

    Now, this is the minimum scenario–not what normally happens except in the more strongly competitive markets. It’s not the least bit unusual to find the manufacturer selling that $2.00 CoG product for $5.00 or $6.00… the distributor working on 35 percent instead of 25 percent… and a retailer – especially from a specialty market segment–look for a 50 percent profit (i.e., a 100 percent markup), instead of “only” one third.

    And if all of that were true, the retail price of the product through that sales and distribution system would be more like $14.95.

    $$$ In Network Marketing Direct Sales

    Let’s work this one backwards (because that’s how most of the numbers are figured for your commissions).

    If the networking company’s product sells to consumers for $15.00 it will have an average retail commission to the networker of from 20 percent to 40 percent. So, using a 30 percent retail commission, the company’s “wholesale” price to the mlm distributor will be about $10.50.

    Let’s say that your company pays out a full 50 percent in “downline” or organizational commissions. That means that the company’s lowest from-the-warehouse price for the product would be half of wholesale, or $5.25.

    That’s right in the ballpark for specialty manufacturing, distribution and sales.

    It’s a Question of Value

    There is also a greater value, beyond the “specialty products” issues of ingredient quality, cost of manufacture and so forth and that’s the education, information and service delivered by the person-to-person distribution network.

    Learning the product’s proper use, additional uses, history, all about the ingredients, etceteras, is all part of its value. And products offered through word-of-mouth network marketing have more of this “added value” than any others.

    This last point begs the question:

    “Are products purchased through network marketing higher priced to make up for the compensation or commission payments to distributors and their networks?”

    Can they be? Yes.

    Are they… usually? No and Yes.

    In an authentic, intelligent, sincere and sensible network marketing direct sales company, one that’s well-managed and directed… a company that understands that the financial health and well-being of the men and women in the field MUST lead their mission, decisions, strategy, policies and procedures… no.

    But that new ostentatious corporate headquarters in the prestige location… corporate jet… an army of “distributor service” personnel… rock concert “conventions”… $50,000 “big name” keynote speakers… resort vacations and incentive cruses to exotic locations paid for by the company… luxury car allowances… are all expenses that need to be paid for. Where does that money come from?

    Directly (in terms of potential commissions that will not be paid out to people) or indirectly (in over-priced products and/or inflated charges for marketing materials, self-replicating websites, business building tools and trainings), the money comes from only one place… the men and women in the field.

    “So… do network marketed products cost more?” Sometimes yes and other times no.

    Can they be more expensive than similar items of equal value offered in a conventional market such as a retail store? Yes, they can.

    In fact, you can find numerous examples of both conventionally retailed products and networking products of similar sizes, shapes and qualities at prices that vary by as much as 30 to 40 percent or more.

    The only sure rule in product pricing the world over is, “What the traffic will bear…” No matter what distribution and sales route the product travels. It’s not so much a game of “Let the Buyer Beware,” as it is and always will be…

    “Let the Buyer Be Aware.”

    Factor in the at-home shopping convenience… the customer service… the satisfaction guarantee… personal attention… education and information–and in today’s increasingly competitive global marketplace, the “aggressive pricing” posture being taken by more and more networking companies around the world–along with the generally superior quality of the products available through network marketing and direct sales…

    … and I believe a growing number quality-conscious consumers will agree with me, top network marketing company’s products represent outstanding value.

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    Source by John Milton Fogg

    Views: 0

  • How to Heal Vulvar Varicosities During Pregnancy and Postpartum

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    Vulvar varicose vein compression therapy treatment during pregnancy can relieve pain and reduce symptoms.

    You are not alone if you have vulvar varicosities. This may not be a hot topic of conversation, but many women during pregnancy experience swelling of veins in the vagina or vulva. This condition often occurs during pregnancy due to increased blood flow and pressure on the pelvic floor resulting in varicose veins of the vulva or vagina.

    The symptoms of vulvar varicosities are:

    • pain in the vulva area
    • feeling of fullness or pressure
    • swelling and discomfort

    In more extreme cases the full, dilated blood vessels can resemble dark purple, swollen veins (often really looking like large earthworms). There are several steps you can take to prevent this condition from worsening, reduce swelling, and potentially heal the varicosities.

    Take action to care for yourself so that your pregnancy will be comfortable and healthy.

    Treatment:

    #1 WEAR A COMPRESSION SUPPORT GARMENT

    Wearing an abdominal band with compression therapy groin bands is essential in supporting vulvar varicosities. Direct compression on the vulvar varicosities and/or vaginal varicosities help to prevent swelling, adds support to the swollen veins and helps move the blood along in the pelvic floor area to prevent pooling and varicosities. Some support wear products also provide shoulder straps to the system which is even more beneficial because they provide a lift to the abdomen further reducing pressure on the pelvic floor.

    #2 AVOID STANDING FOR LONG PERIODS OF TIME

    Avoid standing for long hours and try to take breaks to relieve the pressure on your pelvis with short intervals of sitting or lying down. If you have a job which requires standing, it is even more important to wear compression support during these hours to counter act the pressure from your added weight of the baby and gravity pulling downward on your varicosities. Ask your employer to provide intervals of time where you can change your standing position to sitting. Ideally lie down for 10 minutes here and there throughout the day. This is obviously not realistic for some jobs, however, you are pregnant and do have rights at your job relating to the safety of both you and your baby. Get a note from your obstetrician stating your needs and present this to your employer.

    #3 ELEVATE YOUR HIPS

    When you lie down, elevate your hips by putting a pillow underneath your bottom. This helps improve the blood flow in the pelvic floor area and reduce swelling in the veins.

    #4 COOL COMPRESS

    When you have a chance to lie down, place cool compresses on the vulvar varicosities to ease pain and reduce the swelling. Make sure the packs are refrigerator cool, not frozen so that the temperature feels comfortable and relieving.

    #5 AVOID LIFTING HEAVY OBJECTS

    If you have a toddler this is difficult, but try to avoid lifting heavy objects. Squat down to talk with your toddler, or sit down and ask him/her to sit on your lap to talk instead of lifting him/her. Ask for help lifting groceries or other heavy objects. ASK FOR HELP! I need to say this again because women are generally the ‘helpers’ and tend not to ask for help. As a pregnant woman you need to take care of yourself. Who knows, you may make another person’s day by reaching out and asking for their help.

    You can get even more information on vulvar varicosities or confirm the information in this short article by reading:

    Mayo Clinic article on Vulvar varicosities

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    Source by Caroline Christensen

    Views: 0

  • Ways to Make Money Online at Home

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    There are many methods that you can use so as to work from home. The internet offers great potential in this area and more and more people are enjoying lucrative returns from online ventures. A home based business offers great comfort, especially when it supplies you with the kind of returns that you may have always wanted. Some of the things that you can engage in may be long-term or short term and they include:

    Writing and selling EBooks

    If your writing is great and you have great prose, then you may consider writing an eBook. The market has become saturated, so choosing a great niche is still important. Usually, the books that help people learn more about technical topics are still great sellers. This is an amazing way to make passive income. There are different platforms where you can sell the eBooks. It doesn’t require a lot of money, but you will need to invest time when writing and when marketing them.

    Audiobooks

    EBooks are losing popularity and people are now trying out the audio books. People today prefer the audio and visual as they are more convenient, especially when there are technical subjects involved. It is a smart thing to start out with an eBook and then turn it to audio buy using various resources. You can make use of royalty share program to get a producer so that you don’t need to use too much cash when starting out.

    Create apps

    Creating an app is technical and it is only best suited for people with such skills. It takes a significant amount of time. Apps can be a great way to make some income, especially if they are created in the correct manner. With so many people using smartphones today, you need a great app that will attract a great number of them. If you have money but no skills, you may choose to hire someone to assist in the creation. Market research is required if you are to come up with an app that will sell.

    Mechanical Turk

    These are usually the micro jobs that you can carry out for people. These are usually tasks that are very simple and they can be done by just anyone. They pay little but if you are able to do a lot of these jobs for people who pay well, you can be able to make some money online.

    Gigs

    You may have some sort of experience that is professional in different areas such as SEO training, web development, social media marketing, accounting, design and so on. You may handle different valuable services that you can up-sell so as to make money for every gig. There are different providers in this area and in such platforms; it is possible to sell a great number of products and services. Find out exactly what it is that you can offer people so as to start generating money.

    Sell services professionally

    There are other platforms that offer some great resources when it comes to the sale of professional services. With experience in a certain field, you can sell services on different platforms. Selling is difficult and getting reviews and building a track record takes time.

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    Source by Shalini Madhav

    Views: 0

  • Better Customer Service Through Effective Time Management

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    Being able to manage and prioritize is an important skill when servicing customers. Planning events, activities, and tasks on a yearly, monthly, weekly, and daily basis-that is, prioritizing time-can be rewarding from the standpoint of allowing you to be more proactive in preparing to deal with situations. Such planning can reduce your need to be a crisis manager. It is important on and off the job because, if you do not manage your personal life well, you may carry over personal stress into the workplace. This is not only inefficient; it is also unfair to your employer, peers, coworkers, and external customers.

    After you have scheduled key events and tasks using some type of scheduling system (e.g., time management software, written planning system or calendar, or electronic scheduling device that can download information into your computer), review the information regularly to avoid forgetting something.

    One way to manage events, rather than having them manage you, is to create a list of activities each day and assign a value to each based on importance. The key is to be consistent and prioritize each day. Some people make planning the last activity of their workday. When they arrive to work the next morning, they are ready to begin rather than spending time preparing.

    Guidelines for Setting Priorities

    Three guidelines can help you in determining what tasks to do first. These can help you create a realistic and achievable list of daily tasks. As you learned when you read about goal setting in other chapters, goals must be attainable. Use the following standards as a guide when setting priorities.

    Judgment. You are the best judge of what you can accomplish in any given day. You know your strengths and what has to be done. When selecting priorities, remember that the ones having the most impact on customers and others should be placed high on your list. On the other hand, do not put so many priorities on a daily list that you will not get them done. If this happens, you might become discouraged and give up.

    When you find that you have more high priorities than you have time, you may need to ask for help or guidance from your boss. Many times, simply asking for assistance helps develop your relationship with others. They feel respected and trusted by your gesture, as long as you do not abuse their help or appear to be unloading your tasks onto them. Also, consider other resources that you might use to accomplish tasks (e.g., technology, outside vendors, or customers).

    Relativity. Assigning priorities is a matter of relativity. Some tasks and projects are readily rated higher than others. You should be guided by the question “What is the best use of my time?” Many people fill their daily schedule with frivolous or easy tasks and with tasks that they like to do. This produces a hollow feeling of accomplishment. They may get a lot done throughout the day and enjoy doing it, but they have not added a lot of value to customer service or aided in accomplishing organizational goals. Keep in mind when setting priorities in the workplace that your primary focus should be your customers and activities that support them.

    Timing. Reality and deadlines have a way of dictating priorities. The starting time of a project or task also may establish priorities. Once you begin a task, there must be enough time to finish it. If this is not possible, you may have to re prioritize or seek assistance.

    Be realistic about the time it will take to complete a task. Make sure that you schedule that much time, plus a little extra, on your daily planning sheet. Also, consider your peak time period for performance. Each person typically has a period of the day in which he or she has more energy and can get more done. Capitalize on your peak period and schedule high-priority tasks during that time, if possible.

    Prioritizing System

    To set up your own priority system, list all of your pending activities and then group them according to their level of importance. How you assign value to a task is not as important as long as you use the same format each day. Many people use an A, B, C system, and others use a 1, 2, 3 format. Here are suggested criteria for assignment:

    Priority A-Must do or critical items. Some things must be done because of management directives, local, state, or federal regulations, importance to customers or clients, deadlines, or opportunities they provide for your success or advancement (e.g., state tax reports, actions requested by a customer, or application for a position in the organization with a specific cutoff date for submission).

    Priority B-Should do. Items in this category are of medium value. Although they may contribute to customer satisfaction and improved performance, they are not essential or do not have critical deadlines (e.g., mailing an unsolicited information kit to a customer about a new product or developing a proposal for changing an existing system or process).

    Priority C-Nice to do. This is the lowest category and includes tasks that are not a direct link to customer satisfaction. They may even be fun or interesting, but could be omitted or left undone. Postponing or scheduling such priorities until a slower time period will likely have little or no impact on customer service (e.g., meeting with team members to brainstorm ideas for a more efficient layout of cubicles, cleaning old e-mail files, or neatly lining up the products on a shelf).

    Note: As you go through your e-mail and voice mail messages at the times you have scheduled throughout the day, prioritize them, and add them to your list of things to do.

    The key to effective time management is to have a plan and work that plan. If you control your time, you and your customers both stand to gain from your efforts.

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    Source by Bob Lucas

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  • YEP – Young Entrepreneurship Program

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    With the purpose of inspiring better lives and promoting entrepreneurial success, HDI-Network Philippines started extending their aspirations to the younger generations through the Young Entrepreneurship Program or YEP.

    In YEP (Young Entrepreneurship Program), young people start to realize entrepreneurship as a viable career. They become equipped in managing their own business and immersed in real-life learning experiences. Plus, they get to learn the fundamental skills of entrepreneurship in various fun-filled ways.

    YEP (Young Entrepreneurship Program), also known as YEP-HDI, was established by the HDI Network Philippines, Inc. to provide opportunities and equip youth entrepreneurs in the multi-level marketing industry. The program employs HDI Network’s extensive 20-year experience in marketing and distribution of US-manufactured, bee-based health food products across six countries to assist young, business-minded individuals, even budding entrepreneurs, with the business.

    YEP is ideal for young, business-minded individuals who have little or no experience in entrepreneurship. It is open to all aspiring Filipino youth entrepreneurs of at least 18 years of age.

    Yeppies

    Yeppies are YEP-HDI’s brand ambassadors. They comprise young and motivated individuals who are open to opportunities and understand the need of seizing them early. Yeppies echo the company’s mission of creating real wealth for themselves and others. They contribute actively to the community based on HDI’s “One Family” values.

    All Yeppies are recognized in 4 HDI Network Inc. international offices and 6 domestic branches.

    The YEP Hub

    The YEP Hub is located in the heart of the Manila University Belt. Situated in Mendiola Square along C.M. Recto Avenue, YEP-HDI is just a walking distance from Manila’s prime universities. It serves as a training ground and a hang-out place for young Filipino entrepreneurs of YEP.

    YEP History

    YEP takes pride of HDI Network’s success in the marketing industry since 1986. For more than 20 years, HDI Network has improved the lives of more than a million customers across five countries (Singapore, Malaysia, Philippines, Indonesia and Hong Kong) and more than 300,000 distributors through its high quality products and competitive financial benefits. It has long since then created a big name in the multi-level marketing industry.

    In November of 2009, HDI Network extended its aspirations to the Filipino youth. It established the YEP (Young Entrepreneurship Program) with a firm belief that involving the youth in entrepreneurship would improve more lives.

    2010 is a promising year for YEP. At its official debut this June, YEP-HDI envisions the evolution of a new breed of successful young entrepreneurs.

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    Source by Jenny Araojo

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