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Tag: Customers

  • Domino’s Pizza delivers a safer way

    Domino’s Pizza delivers a safer way

    Domino’s Pizza delivers a safer way 1

    KUALA LUMPUR: Domino’s Pizza is now keeping its distance from its customers – all for the benefit of everyone.

    In a press statement issued today, Domino’s Pizza Malaysia’s chief executive officer Shamsul Amree said the company has implemented a “zero contact” delivery service.

    He said that under the new process, the delivery man, whom the company refers to as a “delivery expert”, would place the order on a designated safe and clean surface and then step back two to three metres away.

    The customer can then pick up the item and check to see if everything is in order. The rider will only leave once the process is completed.

    Given that there will no longer be any physical contact between the delivery man and the customers, Shamsul said, Domino’s Pizza will only take orders through its mobile app or its website www.dominos.com.my.

    Shamsul said pizza delivery will continue within the respective permitted hours in each state but dine-in service is still not permitted.

    Domino’s Pizza delivers a safer way
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    https://www.thesundaily.my/local/domino-s-pizza-delivers-a-safer-way-BN2168003

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  • Google Analytics: The Top 3 Metrics Every Marketer Should Measure

    Growing competition has made it necessary for businesses to be available to their customers all the time. Official websites of the company are one of the most preferred ways in which consumers choose to connect with businesses. This makes it essential for businesses and marketers to understand how exactly their customers use their website and what it is that they are looking for. Getting into these details can help them to a great extent in improving their online presence as well as coming out with online marketing campaigns…

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    http://www.associationofmarketing.org/articles/view.php?article_id=14160

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  • Five Things to Consider Before Making a Deal with Groupon

    Groupon is a great tool for marketers. It helps them to get their products discovered and attract new customers. It helps them gain a foothold in new markets and helps them find new customers who may not have tried their products before. However, there are several considerations that a marketer should keep in mind before making use of Groupon. Groupon has several pros and cons, both of which…

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    http://www.associationofmarketing.org/articles/view.php?article_id=14076

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  • Twitter Targets Television with its New Advertising

    Twitter has ramped up its advertising offerings. It now allows brands and companies to market their products directly to their customers through their Twitter feeds. These feeds are now being extended to television. It is expected that the conversation on television will become an extension of the conversation on twitter. Already tweets are appearing on television and users can use Twitter to interact with each other during live television.

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    http://www.associationofmarketing.org/articles/view.php?article_id=14181

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  • What Does Your ‘About Us’ Page Really Say About You

    After the home page, the ‘about us’ page is probably the most-visited page on any website. Do you know what this means? Your ‘about us’ has as much potential as your home page to lasso in new customers or drive ones away. Read on, and we’ll tell you how to make a better website with an ‘about us’ page that won’t disappoint…

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    http://www.associationofmarketing.org/articles/view.php?article_id=14276

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  • Six Ways to get Up, Close and Personal with Every Customer

    There has been a marked change in the attitude of customers over the past few years with regard to privacy concerns. Customers are slowly getting accustomed to seeing ads that speak to them directly and encountering sales experiences that boast of personalization. Personalized Marketing is the new mantra in the world of sales professionals and marketers, who aim at targeting customers using the data and information collected on the customer.

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    http://www.associationofmarketing.org/articles/view.php?article_id=14499

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  • Microsoft Dynamics CRM Receives Updates

    CRM (customer relationship management) can help customers by taking them through business processes in an organized and automated manner which will reduce costs, increase profits and maintain customer loyalty and satisfaction. Microsoft introduced Microsoft Dynamics CRM in 2011 which is a software package to assist customers with sales, marketing and service related information.

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    http://www.associationofmarketing.org/articles/view.php?article_id=14560

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  • Win Your Customers Back in Five Easy Steps

    Loyal customers are considered to be the most profitable asset of any business. Many times a business faces a situation of having to deal with dis-satisfied customers who may have been at the receiving end of a bad service or faulty product. There is also a possibility that they had to be part of an unpleasant or undesirable situation which has become embedded in their memory. Re-engaging customers or winning them back requires a strategic plan. It is possible to correct the situation by taking several steps including listening to the customers, offering discounts to ensure future visits from them.

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    http://www.associationofmarketing.org/articles/view.php?article_id=14531

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  • ICC-WHO Joint Statement: An unprecedented private sector call to action to tackle COVID-19

    ICC-WHO Joint Statement: An unprecedented private sector call to action to tackle COVID-19

    In a coordinated effort to combat the coronavirus COVID-19 pandemic, the International Chamber of Commerce (ICC) and the World Health Organization (WHO) have agreed to work closely to ensure the latest and most reliable information and tailored guidance reaches the global business community.

    The COVID-19 pandemic is a global health and societal emergency that requires effective immediate action by governments, individuals and businesses. All businesses have a key role to play in minimising the likelihood of transmission and impact on society. Early, bold and effective action will reduce short- term risks to employees and long-term costs to businesses and the  economy.

    To aid this collective effort, ICC will regularly send updated advice to its network of over 45 million businesses so that businesses everywhere can take informed and effective action to protect their workers, customers and local communities and contribute to the production and distribution of essential supplies.

    ICC will also contribute to enhancing information flows on the coronavirus outbreak by surveying its global private sector network to map the global business response. This will both encourage businesses to adopt appropriate precautionary approaches and generate new data and insights to support national and international government efforts.

    As an immediate priority, businesses should be developing or updating, readying or implementing business continuity plans. Business continuity plans should aim to reduce transmission, including by: promoting understanding of the disease, its symptoms and appropriate behavior among employees; setting up a reporting system for any cases and contacts; preparing essentials; limiting travel and physical connectivity; and planning for measures such as teleworking when necessary.

    Calls to Action

    • ICC strongly endorses WHO’s call on national governments everywhere to adopt a whole-of- government and whole-of-society approach in responding to the COVID-19 pandemic. Reducing the further spread of COVID-19 and mitigating its impact should be a top priority for Heads of State and Government. Political action should be coordinated with actors in the private sector and civil society to maximize reach of messaging and effectiveness.
    • Governments should commit to making available all necessary resources to combat COVID-19 with the minimum of delay and to ensure that cross-border medical and other essential goods supply chains are able to function effectively and efficiently
    • ICC and the WHO encourage national chambers of commerce to work closely with UN country teams, including WHO country offices where they exist, and to designate mutual focal points to coordinate this collaboration.
    • ICC encourages its members to support their country’s national response efforts and to contribute to the global response efforts coordinated by the WHO through www.covid19responsefund.org.

    As the pandemic evolves, ICC Secretary General John W.H Denton AO and WHO Director General Dr Tedros Adhanom Ghebreyesus will continue to coordinate their efforts.

    Essential information on the COVID-19 pandemic can be found on the WHO’s dedicated site.

     

    ICC-WHO Joint Statement: An unprecedented private sector call to action to tackle COVID-19
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    https://www.who.int/news-room/detail/16-03-2020-icc-who-joint-statement-an-unprecedented-private-sector-call-to-action-to-tackle-covid-19

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  • The Importance of Knowing Your Audience

    As a marketing or sales professional, knowing your customer is vital for success. Taking extra care to understand what your customer values will help you to communicate in an effective manner with him or her. Customers want to receive assurance about certain things before they purchase a product or invest in a service. They may want to know that a product or service is reliable, will remedy a certain problem or has an extensive warranty in place.

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    http://www.associationofmarketing.org/articles/view.php?article_id=14640

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