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  • NRD opens all ID-related transactions by appointment during CMCO

    NRD opens all ID-related transactions by appointment during CMCO

    NRD opens all ID-related transactions by appointment during CMCO 1

    PUTRAJAYA: The National Registration Department (NRD) has opened its offices nationwide to assist the public with pending identification document (ID) transaction on an appointment basis.

    In a statement today, the NRD said most of its offices have been operating by appointment since the implementation of the Conditional Movement Control Order (CMCO) on May 4, except the offices located at urban transformation centres (UTC) and in the CMCO areas.

    “This is in line with the government’s announcement. All transactions with the NRD can be done by appointment between 8.30 am and 4 pm. Customers can set their appointments by contacting any of the NRD Customer Service offices nationwide.

    “This appointment-based service is being offered to ensure compliance of the Covid-19 preventive measures, especially in terms of social distancing,” the statement said.

    The statement also said that the NRD will also follow the strict standard operating procedure (SOP) during the CMCO, including taking necessary details of customers and their body temperature, using hand sanitizer and sanitising the counters from time to time.

    It said customers who have secured an appointment are not allowed to bring other people to keep them company during the appointment so as to ensure social distancing and minimise the number of people in the office at any one time.

    For Mykad application involving 12-year-old applicants or a wedding ceremony which requires the attendance of more than one person, they will be advised to come in a minimal number.

    “The public are advised not to walk in to the NRF office without an appointment as service can only be rendered if an appointment slot was vacated. If the transaction is not urgent and can be postponed, they are also advised to come after the MCO is lifted,” it said.

    The government’s announcement that birth registration could be made within 90 days after the end of MCO period without any penalty is still in force, hence no need for the public to rush to register births.

    Further information on the NRD services during the CMCO can be obtained at its website at www.jpn.gov.my or its official social media sites. –Bernama

    NRD opens all ID-related transactions by appointment during CMCO
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    https://www.thesundaily.my/home/nrd-opens-all-id-related-transactions-by-appointment-during-cmco-IL2386659

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  • Selling with Confidence: How to Keep Revenue and Prices Up

    Selling with confidence gives sales professionals the skills and support they need to resist growing pressure to discount prices. Such confidence is more critical than ever because the pressure to discount comes from two sources. First?no surprise?it comes from customers. In today?s world, when demand is slowing and globalization introduces low-cost competitors, existing and new customers are more insistent than ever that sales people discount and then discount some more. The battle to maintain profits by resisting discounting pressures from customers is tough enough without more pressure coming from yet a second source: the sales person?s sales managers and corporate executives.

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    http://www.associationofmarketing.org/whitepapers/view.php?whitepaper_id=71

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  • Personas Positioning and the Message Box

    When lead generation programs fail, they do so mainly because the messages communicated are irrelevant or ill-timed for the target audience. Our target customers are bombarded with thousands of messages every day. Unfortunately, we (as a society) have become so used to information overload it?s become the white noise of the marketplace. As a result, the knee-jerk reaction from companies is the ?ready, fire? execution of promotional offers. It?s easy for marketers to fall into the trap of believing that volume replaces…

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    http://www.associationofmarketing.org/whitepapers/view.php?whitepaper_id=75

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  • Tools for Maximizing Customer Relationships

    Business is tough these days and the economy has caused companies of all sizes to rethink when and how to nurture their relationship with customers. While it may seem like an easy decision to cut back on investing in customer marketing, that may not be the wisest choice. As products and services continue to become commoditized, the only remaining differentiator becomes the vendor‐customer relationship. There?s no getting around that delighting customers and growing revenue will become more heavily based on how well you understand their evolving needs. This article explores three categories of tools used to engage customers and strengthen your relationship with them.

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    http://www.associationofmarketing.org/whitepapers/view.php?whitepaper_id=77

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  • Accelerating Sales & Marketing with Web Collaboration

    Thanks to the expanding global workforce, heightened competition and the continued need to cut costs and drive productivity, companies today are facing myriad new challenges. Because sales and marketing are key to maximizing growth, productivity and profits, those organizations are facing mounting pressure to create efficient, customercentric processes that provide increased reach and revenue while keeping costs under
    control ? all as markets become more competitive and brands less distinguishable. To compete, companies must equip their sales and marketing teams with technology that can dramatically enhance productivity and drive innovation by improving the way they interact with customers, partners, suppliers and other employees. Web collaboration is increasingly becoming an indispensable tool in accelerating sales and marketing processes while simultaneously reducing costs.

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    http://www.associationofmarketing.org/whitepapers/view.php?whitepaper_id=67

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  • Moneylenders, pawnbrokers agree to 3-month moratorium: Zuraida

    Moneylenders, pawnbrokers agree to 3-month moratorium: Zuraida

    Moneylenders, pawnbrokers agree to 3-month moratorium: Zuraida 2

    PUTRAJAYA: The Licensed Money Lenders Association or the Credit Community, as well as the pawnbrokers association have agreed to a three-month moratorium to ease the burden on borrowers, according to Housing and Local Government Minister Zuraida Kamaruddin.

    Licensed moneylenders registered with the ministry, meanwhile, had agreed not to impose late charges throughout the Movement Control Order (MCO), she said in a statement today.

    She said the matter was agreed after discussions with the respective associations following the announcement of additional measures under the Prihatin Rakyat economic stimulus package on April 6.

    In the announcement, Prime Minister Tan Sri Muhyiddin Yassin called on licensed moneylenders registered under the Moneylenders Act 1951 that provide credit facilities to impose a six-month moratorium on loans for SMEs beginning April 2020, similar to that provided by banks in the country.

    “The Credit Community is also advised not to charge interest rates in excess of what is stipulated under the Moneylenders Act 1951 (Act 400), namely 12% for secured loans and 18% for unsecured loans during the MCO period,“ he said.

    Zuraida announced the matter after the daily press conference by Senior Minister (Security Cluster) Datuk Seri Ismail Sabri Yaakob, following the Special Ministerial Committee meeting on the MCO here.

    Zuraida said the government had also agreed that the premises of companies from the credit community or pawnbrokers be allowed to operate for two days a week.

    The operating hours would be limited from 9am to 2pm to allow SMEs to carry out their transactions.

    According to Zuraida, her ministry had received many inquiries from the public about the services of the credit community and pawnbrokers via its hotline during the MCO.

    Zuraida said the companies would have to comply all with the directives and regulations under the Prevention and Control of Infectious Diseases Act 1988 (Act 342), including maintaining a social distance of at least one metre, wearing a three-ply face mask, and providing hand sanitiser to customers.

    They should also regularly carry out the disinfection process at their premises, she said.

    Members of the public and SMEs involved can obtain further information on the ministry’s services via its hotline at 03-8891 3975. – Bernama

    Moneylenders, pawnbrokers agree to 3-month moratorium: Zuraida
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    https://www.thesundaily.my/local/moneylenders-pawnbrokers-agree-to-3-month-moratorium-zuraida-HE2240823

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  • Hear Urgent Cases Via Skype, Zoom, Falana Tells Nigerian Judges

    Hear Urgent Cases Via Skype, Zoom, Falana Tells Nigerian Judges

    Hear Urgent Cases Via Skype, Zoom, Falana Tells Nigerian Judges 3

    Hear Urgent Cases Via Skype, Zoom, Falana Tells Nigerian Judges 4


    Senior Advocate of Nigeria, Femi Falana, has urged the Chief Justice of Nigeria, Ibrahim Muhammad, to prevail on judges in the country to “hear urgent applications via Skype or Zoom during the lockdown”.

    Following the outbreak of Coronavirus in Nigeria, courts were directed to shut down until the pandemic was brought under control by government.

    But encouraging judges to embrace technological tools to attend to cases during this lockdown period, Falana in a letter to the CJN said, “Since the Federal Government has relaxed the lockdown by allowing markets, shops and stalls selling food and groceries to open to customers between the hours of 10:00am and 2:00pm daily, the National Judicial Council ought to review the suspension of court sittings to enable them attend to urgent matters to ensure that thousands of people who are either awaiting trial or under investigation are not subjected to unlawful detention.

    “The review has become necessary in view of the fact that motions for the bail of many criminal suspects and applications to secure the enforcement of the fundamental right to personal liberty of other detainees are pending in several courts in all the states of the federation and in the federal capital territory.

    “In addition, the return dates in respect of several ex parte orders made by magistrates for the remand of a number of criminal suspects which have since expired are due to be quashed or renewed to extend time for further investigation.

    “More so that the heads of the various courts are vested with the power to designate judges and magistrates to attend to urgent matters in accordance with the laws establishing such courts.

    “However, in order to observe the social distancing directive, we suggest that arrangements be made for judges to hear urgent applications via Skype or Zoom.”

    Already, that strategy had been adopted in Kenya where 4,800 prisoners had been released by judges after hearing their cases through Skype and Zoom, a report by CNN said.

    “We prioritised getting a lot of people out of prison, especially petty offenders. Those who are in prison for a short term and those who have been there for a long time but have just about six months and below to go,” Anne Amadi, Chief Registrar of the judiciary in Kenya, told CNN.

    “As of Friday last week, we managed to decongest the prison by about 4800 inmates from different parts of the country. 

    “All our 39 high court stations have released people. Most of them, a good number, through Skype or Zoom,” she added.

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    Hear Urgent Cases Via Skype, Zoom, Falana Tells Nigerian Judges
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    http://saharareporters.com/2020/04/08/hear-urgent-cases-skype-zoom-falana-tells-nigerian-judges

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  • Is Status Quo Killing Your Marketing?

    What?s gravity? Gravity is the status quo thinking and doing that limits business growth. Gravity keeps us listening to the wrong customers, discounting to sell products, chasing those big deals and eventually – wondering what happened to the days when we were growing, profitably.

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    http://www.associationofmarketing.org/articles/view.php?article_id=5620

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  • Developing a Google Plus Strategy

    In the not-so-distant past, Google launched its Google Plus business pages, designed to help organizations connect with their customers in new ways.

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    http://www.associationofmarketing.org/articles/view.php?article_id=5595

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  • 5 Steps to the Most Influential Customer Communications: Create the Right Messaging First (Enhanced Rule 25 in “42 Rules of Product Marketing”)

    Engaging your prospects with extra influential communications is a good way to improve the effectiveness of your advertising and gross sales efforts. This article exhibits you the way to outline and create the proper messaging, after which use it as a catalyst to interact prospects with the most influential content material and gross sales conversations, extra persistently, throughout extra contact factors.

    This put up was first launched in “42 Rules of Product Marketing,” which was printed in March 2012. It?s full of nice recommendation from some of Silicon Valley?s finest thought leaders.

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    http://www.associationofmarketing.org/articles/view.php?article_id=6007

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