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  • 7 Step Sales Process of High Income Auto and RV Sales Professionals

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    High income car and RV salespeople follow a 7 step sales process.

    They follow the sales process on each and every contact. No exceptions.

    There is no deviation. No skipping steps. It just doesn’t happen.

    Automobile Sales an Art AND a Skill

    Rembrandt was considered one of the greatest painters in European history. Do you know who Pieter Lastman or Jacob van Swanenburgh were? Rembrandt apprenticed under each of them.

    What does that have to do with car and RV sales people? Nothing. And everything.

    Everything, that is, if you want to be a top income earner.

    To be a Rembrandt you need coaching. You need sales training. You need practice to develop your style, your talent, your selling techniques.

    The art is the finesse.

    For prospective buyers, it is bringing to reality what works for them without manipulation, without shady tactics or tricks.

    Professional selling technique is the ability to listen intently, ask relevant value adding questions, and package it all in a vehicle that meets the prospect’s needs and budget.

    7 Step Automobile and RV Sales Process – Work It!

    Walk into McDonald’s anywhere in the world and you will find the same friendly smiles, although the faces may be different. You will see a similar menu, although reading it may be difficult. You will find the same production process.

    The recipe, like a sales process, works.

    It works for McDonald’s. It works for Wendy’s. It works for Tim Hortons. It works for the Colonel along with a whole regiment of other franchises. And the 7 Step Sales Process of top automobile and RV sales income earners will work for you.

    Exceptions Yes Life Happens

    Will there be exceptions? You bet.

    Even in the most well oiled system, glitches surface from time-to-time. There is occasional franchisee – franchisor incompatibility. There are occasional let downs in traffic expectations compared to market analysis. There are occasional language challenges.

    Reality is, in all things, there will be occasional surprises.

    So what. Move on.

    Like the franchise system, the following 7 Step Automobile and RV Sales Process works.

    And, yes, there will be exceptions. There will be the cash buyer who insists on a large discount. There will be the prospect whom you just cannot settle on a vehicle. There will be… There will be… There will be…

    There will be exceptions, the occasional incompatibility for whatever reason. Move on. The sales model works consistently, with an occasional exception.

    7 Step Sales Model

    The 7 Step Sales Model of high income automobile salespeople and RV sales people is:

    1. Introduction

    2. Qualification

    3. Selection / Presentation

    4. Demonstration

    5. Negotiation

    6. Application

    7. Preparation / Delivery

    That’s it.

    To close more deals, follow these steps each and every opportunity. No exceptions.

    By the way, career automobile salespeople and RV sales professionals have an 8th step – Progression, moving the new Customer to a walking, talking referral machine.

    Wanna be car sales guys and gals just cannot seem to grasp this.

    Write me for more detail about Progression. It is where the big dollars are!

    Remember: Nothing happens until someone sells something.

    Sales Champions – People Like You – Make It Happen!

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    Source by Jeffrey Doucet

    Views: 0

  • How To Start a Wood Working Business From Your Garage

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    Starting a woodworking business from your home could be an excellent way to earn an income. With right business plan and woodworking training system you could reach your financial goals with little or no woodworking skills.

    As we all know financial times are tough in many areas of Canada and The USA. Their seems to be no stability working for various companies. Even if you employed the income you receive is poor. Consider starting a home based business that will create products that you can sell with very little effort. This home based business will be fun and easy to start.

    Consider starting a business constructing and selling wooden furniture. Many people are often interested in purchasing wooden furniture for their homes. Good quality wooden furniture always has a way of being sold. Home owners will pay top money for this type of furnishing. This type of furnishing looks good and gives the customer a product that indicates that their money was well spent.

    With proper business plan and correct construction method you might even be able to make money in your spare time building furniture and related products.

    Of course you will need a place to work such as your garage. You could even construct a shed in your backyard to start your woodworking business. Constructing a shed, made of wood, could be a way of starting your woodworking business. After successfully building a shed in your backyard you could have people paying you to build a shed in their backyard.

    There are a number of resources that will give you step-by-step instructions with regards to construction of various woodworking projects including numerous backyard shed plans. Types of sheds to consider are the pent roof shed and clerestory style shed.

    The pent roof style shed is simple to build. It is a mono roof shed, which consists of a one piece roof sloping in one direction. It can be attached to your house or barn, giving it increased structural strength

    The clerestory style shed ideal for use a place to work. The roof of this shed consists of row of windows which allows natural light to beam inside of the structure. Because of the roof its structure will mor complicated to build when compare with the pent roof style shed. However designs can be found on the internet that will help the construction process less problematic.

    This type of business will require that you purchase various tools if you do not already own them. Their a number hardware stores likely in your area that will help you purchasing the tools needed in starting your woodworking business. You will also likely be able to purchase used woodworking tools in good working order.

    Best Regards

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    Source by Paul Luciw

    Views: 0

  • The Best eCommerce Practices for a Seamless Customer Experience

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    In this generation of online shopping, none of the businesses can thrive without an outright eCommerce site. Further, websites became an integral part of digital marketing strategy and hence improving a dynamic, appealing and user-friendly website is essential. From visual elements to UI / UX elements, everything matters! They should be able to lure customers and offer them a top-notch experience of shopping.

    So, here's a quick guide for the budding eCommerce entrepreneurs to start off their stores like a pro and let every single visitor has an exceptional experience. The points discussed below also explain how every minute element of an eCommerce site has a direct impact on the perceptions and interests of the visitors.

    Homepage must be engaging enough for the customers

    You hardly have 4-5 seconds to capture the attention of the visitors and the first thing they see is the home page. Within those fraction of the time, you need to show them what you have and how amazing your brand is. Make it approachable with a clean layout, uncluttered elements, and bold colors. Put all the promo offers, deals and discounts on the homepage only with tempting banners / sliders to captivate the attention visitors.

    Smooth navigation to persuade customers to explore

    The navigation and its related elements have to be pretty intuitive and easy to use because that enable the customers to explore more of the other pages on the site. The basic behind such effortless navigation is clarity of elements. That means menu, search box, categories, sub-categories, call-to-action, all should be organized well and redirect customers to the page they were seeking for.

    Businesslike content presentation is essential

    Users don't just view your website for the products but also read what's written to know the brand and for other snippets of information on products you offer. However, flowery language, long sentences and tough words are never that catchy to visitors! So, put all your information, headlines, offers and sales announcements in simplest words and in separate blocks to avoid cluttering.

    Responsive search tools are a must

    Make your search effective and responsive with filters, keywords corrections and suggestions. Customers are impatient beings! If they do not get the exact things they were looking for, they will just leave. These options will help them find the exact items they have in their mind by typing the keywords. Filters enable them to search for products according to features, colors, size and other specialties.

    Clear Call-to-Action and simplified checkout

    To redirect customers to the checkout page without any hassles you need to place clear call-to-action on the product pages. Further, to assure that none of your customers leaves because you have a lengthier checkout process, then make it short with fewer fields.

    At the end of the day, your website is for selling not just for capturing the attention of visitors. So, if there's enough traffic driving from the search engines to your website, leaves no chance to turn to their paying customers with these proven practices.

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    Source by Rob Stephen

    Views: 0

  • Best Video Marketing Tips You Should Know About

    Best Video Marketing Tips You Should Know About

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    If you’re responsible for marketing a business, you need to get involved with making videos for your company. No two ways about it; video marketing is an effective and evolving tool for marketing that nearly every marketing manager can benefit from. Check out the tips in the following article to get started on your video marketing campaign today.

    Don’t be afraid of complex video marketing strategies. It is simple to make a good video with basic equipment. You can show customers your workplace, manufacturing centre or just discuss your expertise.

    Videos can easily be used to explain your products or services to potential customers. Seeing how a product works will help your customers understand how to use your product and why buying from you is preferable to other sellers. So, learning to make videos to explain what you are selling will easily help build your customer base.

    After you have published your video, include your web address in the video description. You will also want to include several keywords that describe your video in the description. This will help users find your information and search engines effectively rank your video. Your web address can also be included in your video.

    When shooting a video it is okay to keep things simple with your equipment. In most cases, it’s not the technical brilliance of the clip that achieves the desired results. Some of the most basic video marketing has been done by large corporations like Dell or Apple.

    Remember how important a catchy title is to the success of your video. More viewers will be interested in your videos if the titles make sense and attract their attention. This is what makes them more interested in the topic you’re discussing. Take some time to brainstorm titles that are creative if you want your video marketing to be successful.

    If you are thinking of using video marketing to increase your sales and website traffic, then look to your competition for some clues. See what is working for them and try to capitalize off of this information. You do not have to copy them, but see what is working for them and try to make it work for you.

    Don’t only rely on videos in your marketing campaign. They are great marketing tools, however, they should not replace your other marketing tactics. Videos should not replace content creation like article writing or blogging. Videos should simply be used to enhance the content in your marketing campaign and to build up your link portfolio.

    The content you use needs to be interesting. Make your video really pack a punch. Popular video hosting sites such as YouTube can expose you to many potential customers, but there is no way to attract them with boring videos. A lot of people want to watch videos that are relevant. Interesting videos ultimately increase traffic.

    Maybe you aren’t going to be the star of your show, but you do need to find a good spokesperson or mascot to help market your videos. Try to find somebody that is natural when speaking and generally makes people around them feel comfortable. People want to watch somebody they feel that they can trust.

    If you have a product that is quite difficult to use, you should create a video that will give step-by-step directions to users. They will appreciate the time you took to explain your products to them. This will make it more likely they will come to you when looking for additional products.

    Keep in mind that some people surf the Internet using large screen televisions for their monitors. YouTube accepts large video files now. So, do not turn your nose up at high-definition content. Someone looking at your content on a fifty-inch plasma will not buy from you if they just see pixels.

    Make sure each video contains a clear call to action. Inform your viewers of where your products and services are located and insist that they act immediately. Make it easy for your visitors to follow through by making your instructions simple and clear. Specific, bold calls to action are smart ways to conclude your videos.

    Perfection is not your goal! You do not need professional equipment to create quality videos. A webcam or a basic camera will be enough. Also, if you have a cell phone with a video camera on it, you can utilize it for your work. So long as you have solid information and remain professional, people are going to watch your videos.

    Try to let your unique personality come through in your videos. Your audience is predominantly interested in seeing exactly what you have to offer. The more viewers feel that they know you, the more likely they are to develop a relationship with your brand and not with your competitors! Many customers appreciate the chance to link a friendly face to a company and its products and services.

    Don’t think in terms of a single video. Think of an entire series of videos, which can become a marketing campaign. If you create a show which appears every week on a specific topic, for example, people will come back to see what’s new, and you’ll grow a loyal viewer base.

    Once you begin with video marketing, you’ll probably find it impossible to stop. It’s effective, easy, cost-effective and really fast to produce! It can also put your business on the Internet map, boosting your customer base right along with the bottom line. Get started soon and realize your potential in video marketing.

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    Source by Cameron Nyack

    Views: 0

  • Should Marriage Coaching Or Family Therapy Be An Option For Your Marital Problems?

    Should Marriage Coaching Or Family Therapy Be An Option For Your Marital Problems?

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    In an article released by the Journal of Marital and Family Therapy, customers of marriage and family counselors from over a dozen states reported on their experience with family therapy.

    The findings suggested that marriage and relationship counselors treated a large range of concerns in relatively short-term fashion. It said that couples therapy and marriage coaching are briefer than specific treatment, which customer satisfaction and practical improvement are rather high.

    Particularly, of customers from over 500 marriage and relationship counselors in over a dozen states:

    – Over 95% rated services outstanding or great

    – Over 90% would recommend their therapist to a buddy

    – Over 90% would go back to the very same therapist in the future

    – Over 90% stated they were assisted in dealing more effectively with problems

    – Over 90% were generally pleased with the service they got

    – Over 95% got the kind of assistance they wanted

    – Almost 75% indicated enhancement in children's behavior

    – Just under 65% reported enhanced physical health

    – Over 95% were pleased with the amount of assistance they got

    – Just under 55% reported improvement in operating at work

    – Almost 60% revealed enhancement in kid's school efficiency

    [NOTE] Excerpted from "Clinical Practice Patterns of Marriage and Family Therapists: A National Survey of Therapists and Their Clients", Journal of Marital and Family Therapy.

    While the above research study supplies raw information that supports the efficiency of marital relationship and household counseling, a very interesting conversation on the question, "Does Marriage Counseling Work" from a public forum devoted to this subject offers a less medical, but still positive view .

    I found that what seems to be an extremely sincere and frank conversation among couples, "who've been there," the response to the question of whether marriage counseling works is a favorable one.

    Will Marital Therapy Work for You?

    Regardless of the studies and viewpoints which seem to support the question of, 'Does couples therapy work,' there are those who question its effectiveness.

    Previously I had a discussion on 'what's going on today with males and how the men actually feel about close relationships and what turns the men on about women.'

    This got the subject going on the science of marital therapy is being studied in excellent detail these days. Research is showing that it is not as reliable as individuals believe that ladies seem to get more from it than men.

    Surely there are times when it may not have a long-lasting result on the couple's marital relationship.

    What type of couple gets the most from couples therapy? The response is young, non-sexist, still in love, open couples.

    Which couples get the least after finding what seems to the best marriage advice?

    Some factors that can make couples therapy not successful consist of couples who wait too long before seeking assistance. I mean that typically one or the other is set on getting a divorce and is closed to any suggestions that may save the marriage.

    It appears that couples who seek relationship healing or marriage coaching due to the fact that they want their relationship to work are more likely to prosper with marriage therapy.

    Many Do Benefit

    Yes, they will benefit more than those who enter into couples counseling with the (maybe hidden) reality that they really more deeply want out of the relationship.

    Again as the Course in Miracles further states, "It is still up to you to choose with truth or with illusion. Remember that to choose one is to let the other go."

    When thinking about best marriage advice, it's hard not to wonder whether seeing a marital relationship counselor will actually work.

    An honest marriage psychologist would agree that the inspiration of a couple might be the single most crucial aspect in identifying the success of marital therapy.

    It's not likely that even a fantastic counselor would be able to conserve a marital relationship where one spouse really doesn't want to put in the effort for relationship healing.

    The best marriage advice you find from a marriage therapist can most likely help a couple who are utterly devoted to making their marital relationship work.

    (I like to often suggest seeking out the web for more helpful material on things like should you separate or divorce now instead of trying to fix a broken a marriage or love relationship?)

    To success in healing and finding happiness!

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    Source by James Nussbaumer

    Views: 0

  • Email, Phone Or Live Chat Support – How to Best Serve Your Customers

    Email, Phone Or Live Chat Support – How to Best Serve Your Customers

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    In technical support there are generally 3 options for providing the customer support services needed by your customer: Email, Live Chat, and Phone. Each one has its own advantages depending on the nature of your products or services. As a rule of thumb, you should choose the support system(s) that will make your customer most comfortable and satisfied. But how do you know which form is best for your company? Here are some advantages of email support, live chat support and phone support.

    Email Support:

    Cheapest form of support

    – No need for expensive telephone equipment or land lines

    – Best for companies with global customers

    – Free for customer to receive help

    Does not need to be 24/7 support

    Will lead to reduced number of phone or live chat contacts

    – Customers who have requests or need solutions that do not need to be solved immediately can use this form

    Provides a clear written solution to questions or requests

    – Can clearly explain instructions

    Easily recorded

    – Possible to transfer conversation if further help is needed

    – Can improve on quality by reviewing conversations

    Flexible time frame

    – Does not require immediate response

    Lessens the need for native speakers

    – Foreign accents are no longer a problem

    Live Chat Support:

    Cheaper form of support

    – No need for expensive telephone equipment or land lines

    – Best for companies with global customers

    – Free for customer to receive help

    Provides real time support

    – Solutions can be provided immediately

    – No “on hold” waiting time

    Creates trust and reliability

    – Customers feel confident that they can receive help immediately

    – Customers feel that serving them is important to you

    Customer representative receive all necessary information

    Can ask the right questions and receive information immediately

    Easily recorded

    – Possible to transfer conversation if further help is needed

    – Can improve on quality by reviewing conversations

    Saves time

    – Representatives can handle more than one customer at a time

    Lessens the need for native speakers

    Foreign accents are no longer a problem

    Phone Support:

    Provides real time support

    – Solutions can be provided immediately

    Creates trust and reliability

    – Customers feel confident that they can receive help immediately

    – Customers feel that you appreciate their business

    Customer care representative receive all necessary information

    – Can ask the right questions and receive information immediately

    Customers feel comfortable

    – Most customers are most comfortable with phone support

    – Helpful to people who are less technologically savvy

    Personable

    – A helpful friendly voice can calm irritated customers

    Secure

    – Does not depend on the internet to provide customer support

    How you provide technical support services depends largely on your clientele. In most cases, providing a multitude of customer care support service options is best so that the customer can choose what they are most comfortable with.

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    Source by R Van Herpen

    Views: 0

  • 5 Rules for Entrepreneurship

    5 Rules for Entrepreneurship

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    1 – Find a need and fill it. It seems obvious, but so many companies and individual entrepreneurs just to not follow this most obvious rule. Sometimes, however, they do manage to create a need or desire with the product itself. But most often, the customer has a need and requires your product or service to fulfill that need. There are always needs that have to be filled, and, if your company can supply that needed service or product, it will do even better!

    2 – Find a problem and solve it. Like your customer’s needs and wants, they also have problems. If your company can solve that problem, they you will probably succeed. It’s linked very closely to their needs. For example, a customer needs more money. The problem is a lack of money. Your financial education system will fill that need and solve that problem! If a customer needs more time, the problem is a lack of time. Your time management system will fill that need.

    3 – Focus on the customer. How many companies have fallen away from this one? And how many are starting to fall away? Very recent surveys have shown that customer service is the most important part of a business. Without a customer-focused program, the company will likely get a bad image, and lose customers, and it will likely have some financial setbacks… You get the idea. Without customers, the company can not even stay open, let alone do anything.

    4 – Put your time, talent, energy, and your whole heart into producing a product or service they will buy. If you do not already have an established company, of even if you do, you must always remember to invest into the business. Not always financially either. Invest your time and energy into making what the people want, need, and will use to solve their problems. Put your heart into the company, and the company will put the dollars into your pocket. You would be surprised at how many business people just do not put enough time into their companies.

    5 – Start small. It’s great to keep your dreams big, and your successes bigger, but you just can’t start your company or a new product with a large output. Start off small. Small test runs. Small production amount. Small output of money. You will save a great deal of time, energy, and money than had you started out big and failed dramatically.

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    Source by Arthur Langton

    Views: 0

  • Questions Are the Key to Success in Business and Life

    Questions Are the Key to Success in Business and Life

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    It was Kipling who gave us what was perhaps the greatest advice for business success and, in fact, success in life that has ever been given. He told us the key to success in all areas when he said “I had six honest serving men. They taught me all I knew. Their names were: where and what and when and why and how and who.”

    The late great Earl Nightingale suggested we add two more friends to this group. They are, which and if.

    Whether you are seeking to find ways to increase sales or control and reduce costs, questions are the key. Whether you are striving to improve your customer service or the quality of your product, or your life, questions are the key.

    Asking the questions and developing the answers are the keys to any and all success you will have in business and in fact life.

    Questions like:

    If we do this, what happens?

    Why do we do it this way?

    Why don’t we do it this way?

    Who else can we sell to?

    Where else can we get this?

    What can we do to reduce costs?

    What can we do to improve productivity?

    What can we do to improve quality?

    What can we do to improve our service?

    How else can that be done?

    How can we do it better, faster, cheaper?

    How can we improve quality, service, and profits?

    How can we cut costs?

    If we do this, will we improve quality?

    If we do this, will it improve service?

    If we do this, will it increase profits?

    Which provides us with better quality?

    Which is best for our customer?

    What do we get in return for this cost?

    Who else can provide what we need?

    Why are we paying that much?

    Why do we not deal with another company?

    Why are we dealing with them?

    How many other bids have we gotten?

    What if?

    How can we replace that with equal or better quality for less?

    What are other companies charging for that product or service?

    What are other companies paying for that product or service?

    Will this process or step add value to our product or service or does it produce added profit?

    When would this investment pay off?

    You see my point I am sure. You must ask questions and seek out the answers. You must also justify the answers.

    You must never stop asking. If you are not continuously asking the questions and reacting to the answers, you are either assuming or stagnating. Either one can be deadly to your business.

    You must review every phase of your business. You may be very surprised when you see how little effort it will take to find huge savings and to make major improvements in how you conduct business.

    You can always improve how you do things. You must find ways to conduct business more efficiently, eliminate needless steps, improve quality, increase productivity, reduce errors, increase sales, ways to increase profit in a business, reduce expenses, and control costs.

    Let me give you one small example of how an assumption proved to be very costly at one company. One of the many products this company offered was a holiday label strip. This was simply a strip of peel off labels to affix to holiday presents showing “to” and “from”. Banks around the country would buy them and give them out one strip at a time to their customers around the holidays.

    For years this company shrink wrapped these in packages of 250 and sold them in a minimum quantity of 1,000. The shrink wrapping was time consuming and costly. I asked them why. Why did they need to be shrink wrapped? How did they know if this was important to the customer? What, if any, difference did packaging make to their customers?

    They asked the questions and found the answers. The answer in this case was that the customer either couldn’t have cared less about the packaging or did not like the shrink wrap as it simply meant more work for them to unwrap. After years of doing it the way they always did and assuming that was what the end user wanted, they found out differently. They now bulk package. They save between $20,000 and $30,000 per year and their customers are either happier or neutral about this change.

    Did this company sacrifice quality in any way to save money? No, they improved productivity, improved customer satisfaction, and, by doing so, improved profitability.

    Ask the questions. They are the key to the door of improvement.

    You should constantly be reviewing every area of your operation to seek ways in which you can improve. Use common sense. From office expenses to customer service, from distribution and production to quality control and shipping, you will be shocked at how little effort it will take to improve your operations, reduce waste and redundancy, and realize huge savings.

    From the way you sell things to the way you buy things, it is up to you to improve things. Improvement is always possible in everything we do.

    You possess the greatest power ever created and it sits right between your two ears. You own it, free and clear. All you need to do is put it to work.

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    Source by Derrick Welch

    Views: 0