Tag: service

  • Gov’t cancels ‘Visit Malaysia 2020’ campaign over Covid-19

    Gov’t cancels ‘Visit Malaysia 2020’ campaign over Covid-19

    Gov’t cancels ‘Visit Malaysia 2020’ campaign over Covid-19 1

    KUALA LUMPUR: The government has cancelled the Visit Malaysia 2020 campaign due to the Covid-19 situation, Tourism, Arts and Culture Minister Datuk Seri Nancy Shukri announced tonight.

    She said Covid-19 has had a detrimental effect on the tourism sector in Malaysia in particular and the world in general.

    Due to the movement control order from March 18 to 31 to check the spread of Covid-19, the ministry had to freeze many tourism-related services, she said in a statement.

    The services include all counter and online services at the Tourism Licensing Division and ministry offices in the states, such as licensing of tour companies, tour guides, tourism accommodation, spas and foot reflexology centres, she added.

    Nancy said in line with the Movement Control Order, all tourist accommodations are allowed to operate at a minimum level.

    “All guests at the accommodation premises must remain in their respective rooms during the quarantine period and order their meals through room service.

    “Check-ins at tourist accommodation will also be permitted, but on a small and limited scale,” she said.

    However, new domestic tourists wanted to check-in at the premises would not be allowed, she added.

    VM2020 was launched on Dec 31, targeting 30 million visitor arrivals and RM100 billion tourist receipts. – Bernama

    Gov’t cancels ‘Visit Malaysia 2020’ campaign over Covid-19
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    https://www.thesundaily.my/local/gov-t-cancels-visit-malaysia-2020-campaign-over-covid-19-LA2147278

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  • King decrees all Malaysians to obey movement control order

    King decrees all Malaysians to obey movement control order

    King decrees all Malaysians to obey movement control order 2

    KUALA LUMPUR: Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah (pix) today decreed all Malaysians to obey the movement control order announced by Prime Minister Tan Sri Muhyiddin Yassin yesterday and to give full cooperation in containing the spread of Covid-19 infections in the country.

    The order will take effect from tomorrow until March 31.

    Comptroller of the Royal Household of Istana Negara Datuk Ahmad Fadil Shamsuddin said His Majesty, nevertheless, said that the people should face the situation calmly to help the government and the relevant authorities tackle the situation effectively.

    “His Majesty urges the people not to take the movement control lightly. The people were also asked to follow the guidelines and preventive measures issued by the Ministry of Health because this is our mutual responsibility to ensure safety and wellbeing of our families, our communities and our beloved country,” he said in a statement issued by Istana Negara today.

    He said Al-Sultan Abdullah also viewed seriously the rising number of positive Covid-19 cases in Malaysia, which was recorded at 553 yesterday and had placed his full trust in the government and the authorities to discharge their duties in containing the spread of the disease.

    Ahmad Fadil said His Majesty was well aware that the people might feel that the action taken by the Perikatan Nasional government had made it difficult for them to go about their daily activities.

    “However, we must try to understand and be patient because the government cannot wait for the situation to become more critical to take drastic action.

    “As the Head of State, His Majesty also called on all Malaysians, regardless of race and religion, to stay united and play their parts to help the government in containing the spread of Covid-19 in the country.

    “His Majesty believes that with the strong spirit, concern and cooperation from the people, we will be able to contain the spread of the disease quickly and effectively,” he said.

    Ahmad Fadil said Al-Sultan Abdullah also decreed all Malaysians to refer to the Online Health Advisory Service or the National Crisis Preparedness and Response Centre (CPRC) via the Ministry of Health’s website to find the answers to all their doubts and questions so as to prevent the spread of fake news and false information that may cause panic and confusion among themselves.

    The Yang di-Pertuan Agong also expressed appreciation and thanks to the government under the leadership of Muhyiddin, government agencies and most of all to the unsung heroes, the medical staff and healthcare personnel, the civil servants and all the others who have sacrificed their time and energy in ensuring that all preventive measures and control of the infectious disease were being implemented efficiently.

    “His Majesty also called on all Muslims to join him to pray to Allah SWT so that all our efforts be blessed and so that the COVID-19 situation can be tackled and put to end as soon as possible. InsyaAllah,” he said. – Bernama

    King decrees all Malaysians to obey movement control order
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    https://www.thesundaily.my/local/king-decrees-all-malaysians-to-obey-movement-control-order-YD2140919

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  • Microsoft Dynamics CRM Receives Updates

    CRM (customer relationship management) can help customers by taking them through business processes in an organized and automated manner which will reduce costs, increase profits and maintain customer loyalty and satisfaction. Microsoft introduced Microsoft Dynamics CRM in 2011 which is a software package to assist customers with sales, marketing and service related information.

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    http://www.associationofmarketing.org/articles/view.php?article_id=14560

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  • Win Your Customers Back in Five Easy Steps

    Loyal customers are considered to be the most profitable asset of any business. Many times a business faces a situation of having to deal with dis-satisfied customers who may have been at the receiving end of a bad service or faulty product. There is also a possibility that they had to be part of an unpleasant or undesirable situation which has become embedded in their memory. Re-engaging customers or winning them back requires a strategic plan. It is possible to correct the situation by taking several steps including listening to the customers, offering discounts to ensure future visits from them.

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    http://www.associationofmarketing.org/articles/view.php?article_id=14531

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  • Nationwide movement restriction measures to begin on Wednesday (Updated)

    Nationwide movement restriction measures to begin on Wednesday (Updated)

    Nationwide movement restriction measures to begin on Wednesday (Updated) 3

    PETALING JAYA: Prime Minister Tan Sri Muhyiddin Yassin has declared that Malaysia will be placed under a nationwide movement restriction order from Wednesday (March 18) to March 31, 2020, due to the Covid-19 outbreak.

    The order, the first in the country’s history, was announced by the prime minister in a live broadcast over national television tonight.

    A total of 315 new positive cases of Covid-19 have been reported over the past two days, bringing the total in Malaysia to 553 cases.

    Of this total, 511 have been hospitalised while 42 people have recovered.

    Muhyiddin said the nationwide movement restriction order means that all business premises have to be shut down, except for outlets such as supermarkets and grocery stores selling daily essentials.

    He said all government and private premises would be closed, except for essential services such as utilities, telecommunications, transport, banking, health, pharmacies, ports, airports, cleaning and food supplies.

    He said the movement restriction also means all Malaysians will be banned from travelling abroad, and that no tourists or foreigners will be allowed to enter the country. Those who have just arrived from abroad must undergo self-quarantine for 14 days.

    All public and private schools, including kindergartens, nurseries, residential school and other educational institutions are also to close. All private and public higher institutions of learning will also close.

    Closure of all government and private premises except essential services such as water and electricity, telecommunication, postal service, transport, fuel, gas, lubrication, broadcasting, banking, health, pharmacy, fire-fighting, ports, airports, prisons, security and defence, sanitary services, provision and food supply.

    The order also calls on a ban on all mass gatherings, including religious, sports, social and cultural activities.

    The Prime Minister said the measures were taken to protect the rakyat from the spread of the virus but advised Malaysian to not panic and stay calm.

    Muhyiddin added that the Ministry of Domestic Trade and Consumer Affairs will ensure that the supply of groceries and health care essentials will be readily available.

    He also said that the government will address the situation daily and provided a hotline number – 0388882010- that will answer any queries from the public.

    In an immediate response, former health minister Datuk Seri Dr Dzulkefly Ahmad told theSun that the order was the right action made in the right time.

    “I am okay with it because it is in line with what I was advocating, I did not implement this earlier because at that time it wasn’t warranted and it wasn’t the right thing to do then,” he said.

    Meanwhile, Lawyer Mohamed Haniff Khatri Abdullah said that the provision of Section 11 (5) of the Prevention and Control of Infectious Diseases Act 1988 is read together with Section 24(a) of the same act.

    Haniff said this would make any breach to the restriction order a criminal offence.

    “The offense under section 11(5) carries a maximum sentence of two years imprisonment. Whereas the second offence under section 24(b) warrants a maximum imprisonment sentence of five years.”

    He also urged government officials to give a clear guideline on the extent of which a member of public can be out before it is considered an offense.

    “This is to ensure proper and dutiful compliance on the part of public and to allow strict enforcement by the authorities.” he told theSun.

    Nationwide movement restriction measures to begin on Wednesday (Updated)
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    https://www.thesundaily.my/local/nationwide-movement-restriction-measures-to-begin-on-wednesday-updated-IC2136749

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  • The Importance of Knowing Your Audience

    As a marketing or sales professional, knowing your customer is vital for success. Taking extra care to understand what your customer values will help you to communicate in an effective manner with him or her. Customers want to receive assurance about certain things before they purchase a product or invest in a service. They may want to know that a product or service is reliable, will remedy a certain problem or has an extensive warranty in place.

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    http://www.associationofmarketing.org/articles/view.php?article_id=14640

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  • Twitter is Changing its Looks

    Twitter is rapidly moving towards a look that bears an uncanny resemblance to Facebook – its arch rival in social media. The microblogging service started to roll out redesigned user profiles clearly similar to Facebook.

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    http://www.associationofmarketing.org/articles/view.php?article_id=14580

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  • Never forget to take an RMD

    Never forget to take an RMD

    Put your required minimum distribution (RMD) on autopilot with Vanguard’s free RMD service.
    Never forget to take an RMD
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    https://investornews.vanguard/never-forget-to-take-an-rmd/

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  • Robots popular with older adults

    Robots popular with older adults

    A world without robots is now almost inconceivable. Not only do they take on important tasks in production processes, they are also increasingly being used in the service sector. For example, machines created to resemble humans—known as androids—are helping to care for elderly people. However, this development conflicts with the preconception that senior citizens are rather hostile to technology and would be skeptical about a robot. A study by psychologists of Friedrich Schiller University Jena, Germany suggests, however, that older people are far less anxious and hostile regarding such ‘human robots’ than previously thought.

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  • Next generation 911 services are highly vulnerable to cyberattacks

    Next generation 911 services are highly vulnerable to cyberattacks

    Despite a previous warning by Ben-Gurion University of the Negev (BGU) researchers, who exposed vulnerability in the 911 system due to distributed denial of service attacks (DDoS), the next generation of 911 systems that now accommodate text, images and video still have the same or more severe issues.

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