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  • Fractures & Sprains – When There Is No Doctor

    Fractures & Sprains – When There Is No Doctor

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    Oops it could happen anytime, anywhere, without advance warning, even to the fit, the active, and the healthy. A slip or a fall and – ouch – you’re landed (sometimes literally), with a fracture or a sprain. An expert orthopaedic surgeon outlines emergency procedures to help a victim until he can be got to a doctor.

    The basic mistake that people make in the handling of fractures and sprains is that both are given the wrong kind of importance. Sprains tend to be treated as a minor disability that time and home remedies will heal; fractures, on the other hand, generally result in the pressing of all panic buttons. Both approaches are faulty.

    “A neglected sprain could result in permanent instability of the joints which may require a major operation later,” warns orthopaedic surgeon. A sprain occurs when soft tissues such as ligaments, joint capsules, muscles and tendons are stretched beyond their limit, mainly as a result of lifting heavy weights, exercising in fits and starts or playing a strenuous game like badminton after a long interval.

    On the other hand, people over-play fractures. Because of the immediate and often unbearable pain they generate they are looked upon as a dire emergency and it is believed that if urgent treatment is not given, it will result in the permanent disability or loss of the limb. So, in sheer panic, the patient is rushed to the nearest doctor who, if inexperienced or incapable or plain mercenary, may perform an unnecessary operation “because it could develop into gangrene.” A corollary myth is that all fractures require surgery when in fact most fractures can be treated without an operation.

    When is it a fracture and when is it a sprain?

    When a person suffers a fracture, i.e. a break in the bone, he experiences a shooting pain, and the affected limb is incapacitated. In a sprain, the pain may not be so powerful. The exception is a spinal column sprain which could cause severe pain and result in a stiff back.

    In children, it’s usually the elbow and legs that suffer fractures whereas in adults, it’s the thigh, hip and spinal column. The parts most likely to suffer a sprain are the ankles (especially in women who wear high-heeled shoes), wrists, lower back and the neck.

    Don’t…

    “Till a definite diagnosis is made by a good orthopaedist, don’t give in to the temptation of resorting to a home remedy such as using a turmeric powder pack, it may only worsen the condition,” advises orthopaedic surgeon.

    And do’s…

    Both, sprains and fractures are best treated by lightly pressing an ice pack on the area to reduce the swelling and/or bleeding. Next, tie a firm bandage on the affected part, preferably reinforcing it with a handy splint like a foot-rule or a wad of newspapers or cardboard. The victim should be reassured and kept calm and made to rest while arrangements are made to take him to the doctor. Pain-killers may be given.

    However, if the accident occurs on the road or playground, the victim should be lifted by four to six persons, their bodies serving as cushions as far as possible and made to rest nearby. If the upper limbs or neck is injured, the victim can be helped to walk to a cab or other available transport. However, if it is the legs that are injured, he should be either carried or placed on a stretcher, if it’s available, all the time making sure he does not exert pressure on the affected limb.

    A child is less tolerant of pain and his agitated parents could alarm him further. Calmly reassure him with a drink until he can be got to medical attention. Tincture of iodine, or an antiseptic ointment or lotion could be used in case of an abrasion or cut.

    Any upper limb injury should be put in a sling (available at the chemist or you can make one at home).

    Making a sling

    A square metre of cloth (in an emergency a bedsheet or even a towel could do) cut diagonally across will make two slings. Support the hand by placing the widest angle pointing towards the elbow. The other two ends will go around the neck and are tied into a secure double knot at the nape.

    Head injuries

    Head injuries are usually caused by violent road accidents or by a fall from a height. This is a serious problem which requires quick action. The patient may become unconscious immediately or may gradually lose consciousness. If he is unconscious, do not let him lie flat on his back or he could choke if he swallows his saliva or blood (if he is bleeding in the mouth). Slowly turn him on to his side in ahead low position (without a pillow), so the secretions if any can flow out. Call the doctor or get an ambulance.

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    Source by Andy G

    Views: 1

  • Top 6 Ways to Get An Angry Customer To Back Down

    Top 6 Ways to Get An Angry Customer To Back Down

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    1. Apologize. An apology makes the angry customer feel heard and understood. It diffuses and anger and allows you to begin to re-establish trust. Not only that, but pilot studies have found that the mere act of apologizing has reduced lawsuits, settlement, and defense costs. You need to apologize to customers regardless of fault. Certainly, the apology needs to be carefully worded. Here’s an example of a sincere, yet careful apology:

    “Please accept my sincere and unreserved apology for any inconvenience this may have caused you.”

    2. Kill Them Softly With Diplomacy. This simple phrase has never failed me: “Clearly, we’ve upset you and I want you to know that getting to the bottom of this is just as important to me as it is to you.” When you say this, anger begins to dissipate. You’ve addressed the anger directly and non defensively and you haven’t been pulled into the drama of the attack.

    3. Go into Computer Mode. To use Computer Mode you take on the formalities of a computer. You speak generally, without emotion, and you don’t take the bait your angry or difficult customer is throwing you. Your words, tone, and attitude are completely impersonal and neutral – (Think of the automated response system you speak to when you call your wireless phone company or bank.)

    This “computer mode” response deflects, diffuses, and disarms angry customers because you don’t add fuel to the fire by giving your difficult customer what they want -an emotional reaction. When you don’t take the bait, the difficult customer is forced to stop dead in their tracks. And that means you regain control (and confidence).

    The Computer Mode Approach In Action

    Let’s say your customer says:

    “You don’t give a d*** about customers. Once you get a customer locked into a contract, the service aspect is over.”

    While it may be tempting to fuel the fire with an equally hostile response such as “What’s your problem, creep?”

    Don’t take the bait. If you do take the bait, the situation will only escalate and nothing productive or positive will result. A computer mode response might look like this:

    “I’m sure there are some people who think we don’t care about servicing customers.”

    “People get irritated when they don’t immediately get the help they need.”

    “It’s very annoying to experience a delay in service response.”

    “Nothing is more distressing than feeling like you’re being passed around when all you want is help.”

    And then you stop -like a locked up computer.

    No matter how uncomfortable the verbal abuse is or how ridiculous it becomes, continue to respond without emotion. This tactic works because it is neutral, doesn’t take the bait, and because it is unexpected. The difficult customer wants to throw you off, make you lose control, and to get you to respond emotionally. When you fail to do each of these things, you actually regain control.

    Go into “computer mode” the next time you’re faced with verbal abuse from an irate or unreasonable customer, and I promise you, you’ll quickly regain control —and you’ll have fun with the process.

    4. Give this question a shot: “Have I done something personally to upset you?… I’d like to be a part of the solution.” Of course, you know you haven’t done anything to upset the customer. You ask this question to force the angry customer to think about his behavior. Often, the mere asking of this question is enough to get the ballistic customer to begin to shift from the right brain to the left brain, where he can begin to listen and rationalize.

    5. Show empathy – Empathy can be a powerful tool used to disarm an angry customer and show that you genuinely care about the inconvenience the customer has experienced. Expressing empathy is also good for YOU, as it helps you truly begin to see the problem from the customer’s perspective/and this perspective will help keep you from losing your cool when your customer gets hot. By letting customers know that you understand why they are upset, you build a bridge of rapport between you and them.

    Here are some phrases that express empathy:

    o “That must have been very frustrating for you.”

    o “I realize the wait you encountered was an inconvenience.”

    o “If I were in your shoes, I’m sure I’d feel just as you do.”

    o “It must have been very frustrating for you have waited five days for your order and for that I am sorry.”

    6. And finally, here’s a tip that works like magic. …. Show appreciation for the difficult person’s feedback. After your difficult customer has ranted and raved, you can regain control of the conversation by interjecting—not interrupting, but interjecting to thank them for taking the time to give you feedback. You can say something like:

    Thanks for being so honest.

    Thanks for taking the time to let us know how you feel.

    We appreciate customers who let us know when things aren’t right.

    Thanks for caring so much.

    The reason this tip works so effectively is because the last thing your irate or unreasonable customer expects is for you to respond with kindness and gratitude. It’s a shock factor and many times you’ll find that your customer is stunned silent and this is exactly what you want. When the customer is stunned into silence, you get in the driver’s seat and steer the conversation in the direction you want it to go.

    When you do these things you’ll find that being on the receiving end of verbal abuse doesn’t have to be threatening or intimidating. You can come across as confident, composed and strong…and most importantly, you’ll regain control of the conversation.

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    Source by Myra Golden

    Views: 0

  • Efficient Home Remedies to Cure Eczema

    Efficient Home Remedies to Cure Eczema

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    Are you one of the people who have fallen victim to Eczema? Do you happen to know any person who is suffering from this condition? Eczema is a type of skin disorder that causes the affected person to start getting skin redness, itchiness, flakiness and in some instances some people even start bleeding. This is a condition which mainly affects children but there are also some adults who fall victims as well. Eczema is a very irritating condition which tends to make people very uncomfortable. This is why it is important for one to try and ensure that they handle it as soon as possible.

    There are different cures that have been designed to deal with eczema and they come in the form of topical medicines and topical creams. The only problem with these treatments is that they all cost money and some people may not be in a position to afford them. The great news is that there are different types of efficient home remedies to cure Eczema out there. Here are some few examples of the Eczema cure options that exist.

    1. Water Treatment

    If you are one of those people who may not be comfortable using the topical creams or other forms of medication, you might find water quite useful. Place cold water in a compress then apply it onto the affected skin twice a day. This will help in soothing the itchiness on the infected areas. The water can also be used to make an anti-eczema solution when mixed with almond leaves.

    2. Take baths with mild cleansers

    You need to maintain high levels of hygiene when fighting Eczema. These can be attained by taking a proper bath up to twice a day to ensure that your skin stays free of any impurities and dirt. This can be done by using mild soaps or cleansers which can be used to clear toxins and dirt from the skin surface.

    3. Coconut Oil

    This is one of the efficient home remedies to cure Eczema. This is because it has the ability to maintain the suppleness and softness of the skin. You just need to apply it on the affected area of ​​the skin and it will ensure that your skin stays nourished. Avoid the commercial lotions because most of them end up harming your skin.

    4. Papaya Seeds

    Papaya is a good Eczema cure because it helps in reducing the skin itchiness. It is prepared by mashing the seeds then applying them over the area of ​​the skin that has eczema.

    5. Spearmint

    The spearmint can help in soothing the swelling and itchiness that is caused by Eczema. You need to make a juice from spearmint leaves then apply it on an infected area.

    6. Mudpack

    Mudpack is one of the good Eczema treatments that you can use at home. This is because of the soothing effect that it has on the face. It is also considered to be a form of facial spa. You just need to apply it directly over the affected area and you will feel the relief instantly.

    7. The Sun as a Vitamin D source

    Exposure to the sun can also help in killing the bacteria that cause Eczema. The sun is also a rich source of vitamin D.

    The good thing about using home remedies to cure Eczema is the fact that they are readily available and the fact that the ingredients are mostly natural, there are no side effects.

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    Source by Veronica Ayuste

    Views: 0

  • How Transparent Do You Need To Be When Promoting Affiliate Products?

    How Transparent Do You Need To Be When Promoting Affiliate Products?

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    If you promote affiliate products, this means that you promote someone else’s products and they give you a commission for each sale. There are many rules and regulations you must follow in order to practice affiliate marketing properly. The truth is, the more transparent you are, the better.

    One thing to remember is that being transparent in business is beneficial to everyone. Letting people know that your link to that helpful product is an affiliate product promotes trust. Giving the link without telling may not seem like a problem, but some people do get upset about that and feel as if they were lied to.By law you are required to:

    Provide Contact Information

    You cannot hide behind your computer and not be who you really are in today’s online world, and you shouldn’t want to. You’re there to serve your audience and customers and they need to get in contact with you. Provide easy to find contact information in as many ways as you can afford.

    Provide On-Page Disclosure

    Every visitor that comes to your page should have the opportunity to read that you earn money via affiliate links and product promotion. That means that on any page you sell a product, you should include the disclosure. You can find a plugin to help with this, or use shortcode if you use WordPress.

    A Policy Page

    Create a whole page devoted to explaining all your policies so that any website visitors can look at that page to find out the nature of your business. You should address all partnerships, how things are fulfilled, communication, and so forth. For example, your customers should know that if they buy something from a link, they should seek customer service for that product with the place they purchased from – but that you still want to know if they have more problems.

    Other Useful Data

    The fact is, any data you can provide makes you more transparent. It also makes your audience’s experience feel safer and makes them more comfortable. For example, include testimonials, recommendations, short reports and so forth about the products you are recommending. Anything you think will help build trust and make you more transparent to your audience you should do.

    But, even if it was not a matter of law, transparency really builds that know, like, and trust factor that everyone wants so badly. When you tell people that you are making money promoting something, it does not take away from the fact that you’re selling something that solves their problem.

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    Source by Jon Allo

    Views: 0

  • What Is an Aesthetic Doctor?

    What Is an Aesthetic Doctor?

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    Just about everyone knows what Botox and laser hair removal is today, but many do not yet know the term “aesthetic doctor.” This is a bit ironic, since aesthetic doctors are the most likely providers of services such as Botox and laser hair removal. When you see an aesthetic doctor you are seeing a well trained medical professional who specializes in minimally invasive procedures that help patients preserve their youthful appearances. They can also provide services to those with minor skin and medical problems, such as severe acne or burns.

    Aesthetic Procedures for the Face

    An aesthetic doctor can take care of your face, whether you are in your twenties and concerned about future signs of aging or are already experiencing lines and wrinkles. From simple injection procedures like Botox to more advanced procedures using laser devices, the goal is to keep the face fresh and youthful with well moisturized, beautiful skin.

    It is commonly believed that only women go in for these procedures, but they are becoming extremely popular with men as well. Men experience lines, wrinkles and sagging skin just like women, so it only makes sense that they would want to preserve their youthful appearances as well.

    Some facial aesthetic procedures may also be used for pigmentation problems, acne, scarring, and other more serious problems on the skin. It is not all about appearances alone.

    Aesthetic Procedures for the Body

    Procedures performed below the face are typically designed to rejuvenate or contour a problem area. For example, someone may go in for filler rejuvenation on the breasts or buttocks while another goes in for hand rejuvenation. Anything that is bothering you about your body below the neck can probably be treated by a qualified aesthetic doctor.

    Aesthetic Procedures for Hair

    Hair transplants, hair restoration services, and laser hair removal can all be performed by a trained aesthetic doctor. These services can be for convenience sake, such as going through hair removal services. They can also be offered for those with thinning hair, either caused by natural aging or illness. These services have to be provided through a well trained professional so more damage is not done than good.

    Other Services Provided by Aesthetic Doctors

    Some aesthetic doctors also offer ongoing programs that combine unique supplements, aesthetic procedures, creams, lotions, and other products developed or promoted by a given doctor. Not all doctors will offer these services, but the best ones will have at least some programs for those with specific needs.

    It must be noted that an aesthetic doctor is not the same as someone who gives Botox treatments at a spa or who can be hired for cheap prices to come to your next party. An aesthetic doctor is well trained and will offer a wider variety of services in a safe, medically sound environment. They are more trustworthy than other providers offering very basic services with little experience and training.

    If you want to see an aesthetic doctor, it should always start with a basic consultation. The doctor must look at your skin or other areas of your body in question and determine the most appropriate treatment for your specific condition. You may have an idea of what aesthetic procedure you want to have, but your doctor may have another procedure that could work even better.

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    Source by Stephanie Zhang

    Views: 0

  • Hemorrhoid Cures With Ginger

    Hemorrhoid Cures With Ginger

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    No hemorrhoids cure would be complete without the ingredient, ginger. It is more often recognized as a cooking spice rather than an herbal ingredient that can naturally heal your body of its many ailments. Regardless of your preconceived notions, ginger is a great addition to any solution or formula that you may be entertaining.

    Ginger serves a number of purposes when used as part of a hemorrhoids cure. This remarkable herb serves two main functions for your body. Both functions are very important to your optimal health and well being. The function it serves is to increase the circulation of the blood. By doing so, it is one of the best ways to cleanse the body from excess waste as a part of your hemorrhoids cure.

    You see, poor blood circulation means poor ability to cleanse waste from your system. And when you are unable to cleanse waste from your system, you often end up with extra build up of waste on your cells. It can also lead to thicker blood. Thicker blood can cause small blood clots. Your hemorrhoids cure must absolutely help to prevent blood clots, cleanse and thin the blood, as well as to improve the circulation. If your hemorrhoids cure does that, nutrition and waste can be properly transported throughout your system.

    Ginger extracts have been shown to have both antioxidant and anti-inflammatory effects upon cells. What hemorrhoids cure could possibly be complete without this remarkable substance? Not only does this herb improve your blood circulation and help to naturally cleanse your blood, it is also mindful of your bowels. Every hemorrhoids cure is in need of a good stool softener and mover. Ginger helps with both.

    Many cooking spices are also used in bulk as natural healers of all sorts of ailments. That is actually why they came to be used in cooking; for the health of the body. Now days, there is not enough nutrition in our day to day meals to keep our bodies from developing these uncomfortable situations. Your treatment needs to provide some nutrition and fiber to help you with your problem as well. Ginger is great, but cannot do it all by itself. You will need a combination of other health promoting properties in your hemorrhoids cure if you want to get healed.

    Your hemorrhoids cure should also include additives that help to strengthen your veins, provide nutrition, sooth irritation and aid your body in absorbing the nutrition. Make sure that your hemorrhoids cure has all of these key points and you will be well on your way to relief.

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    Source by Erin Celeste

    Views: 0

  • Heal Your Life Or Cure it – The Difference Between Healing and Curing

    Heal Your Life Or Cure it – The Difference Between Healing and Curing

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    We often hear of prayers for successful healing and other stories of people who have had miraculous cures. Recently I learned a friend who'd had tumors in several places throughout his body had learned that the tumors were gone completely. His doctors were stunned and couldn't explain it.

    While that was very good news, it also may have demonstrated the power of healing prayers. My friend had asked our group to pray for his healing and we did. But of course, we can never be sure how much our prayers contributed to the disappearance of the tumors and how much his own wonderful attitude and philosophy of life and health was responsible for the miracle.

    While we prayed, treated, meditated, for healing, what we really wanted was a cure. There is a very big difference between curing and healing, although the lines between them often are blurred. When I pray and meditate for a loved one who has a problem, whether physical, emotional, spiritual, or otherwise, I start by asking for healing.

    To me, healing means reaching a point of wholeness and peace, no matter what the physical condition or situation may be. I believe it is possible to have a terminal illness, but to be healed though the illness eventually takes the life. On the other hand, to be cured means that the illness goes away or is "fixed."

    Sometimes a person who survives something as serious as cancer, then needs time to heal, even though he or she may have been cured, like my friend was cured of his tumors. Healing will mean taking time to think about what happened and to reach conclusions about life and death and to consider the lessons learned by the experience. While a cure may be found in a short period of time, healing can take a longer time but lead to a better quality of life.

    Healing is closure, but does not mean that the lessons learned are over or that more cannot be learned. Healing leads to personal and spiritual growth. Curing means that we get to live longer and to work on healing. I sometimes think that we spend a lifetime healing.

    While curing comes from an outside source, such as a wonder drug, healing always comes from the same source, from within. When a loved one is sick or dying, first we want a cure, so that we do not lose that one, but ultimately, we realize that death is inevitable and what we really all need in the end, is healing. From a place of wholeness we can face all of life's challenges.

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    Source by Wil Langford

    Views: 0

  • What You Need To Know About Passing A Drug Test

    What You Need To Know About Passing A Drug Test

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    Most professional athletes live with the reality that they can be required to take random drug tests to rule out the presence of prohibited substances. Testing also occurs in the workplace as employers try to ensure that their employees are complying with the rules. If you work in an environment where random tests are carried out, it helps to have some information on how to pass. The fact is that most people get into situations that can sometimes get them into trouble.

    Dealing with Random Tests

    If you know in advance that drug testing is scheduled, there are things that you can do to make sure that you come up clean. The problem comes up if you do not have prior notice. When you are notified that you are about to be examined, it may be necessary to take some remedial action. Trying to accomplish this without arousing suspicion can be difficult and it leaves you with limited options. Random examinations have led to people trying to come up with different ideas on how to pass one.

    Blood and Saliva Testing

    It is important to know the different methods that are often administered in the workplace and sporting events. The most common ones are Blood Testing, where blood is drawn before being sent to the lab to test for certain drugs and Saliva Drug Test, where the saliva is examined. The saliva test involves swabbing the inside cheek using a cotton swab and its simplicity makes it a favorite in the work environment. The testing can detect drug usage in the past few days.

    Urine and Hair Testing

    Urine drug testing or urinalysis involves the collection of urine that is then examined for temperature and creatinine levels. The urine test is usually validity or first screen check and it is often followed by additional procedure using a new sample. A Hair Follicle Drug Test involves examining strands of hair to determine if drugs are present in the body. Hair follicle testing is hard to fool because any signs of toxins remain in the hair for months due to slow hair growth.

    Detoxifying the system

    People try different methods to pass such tests and these include urine substitution and dilution. These methods are difficult to get away with especially when the procedure is random. One option that can work is the process of detoxifying the system. This will depend on how much time you have but it is the most reliable solution. If you have a small window of opportunity, there are detox products in the market that can prove to be very effective.

    There are different products that claim to be able to remove traces of drugs from the system. Research the options and get as much information as you can before using any products.

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    Source by Sila Rodney

    Views: 0

  • 6 New Best Practices For Exceptional Customer Service

    6 New Best Practices For Exceptional Customer Service

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    Providing excellent customer service may be one of the most important things you will do in your business. After all, if you do this part poorly, you’ll lose current customers and perhaps future customers too when they find out.

    1. Create Standard Policies and Procedures

    Setting up standards of service that your customers will read before and after buying and that you can use as your basis for how you provide a solution to their problem will help tremendously. Ensure your return policy, terms of service, and expectations are very clear to your customers.

    2. Let The Customer Speak First

    When a customer contacts you due to a problem, let them talk first. You want to listen to what they have to say and let them know you’re listening by making the right sounds, giving the right looks (if in person) and parroting back to them what you think they meant by what they said in your own words. Most customers tell you what they want in the first minute.

    3. Don’t Take It Personally

    If you are the product creator or direct service provider, it can be hard to provide customer service for yourself because it’s so personal. If you can’t separate things and see them as not personal and only business, you may want to outsource to someone who can do a better job at providing customer service to your customers.

    4. Don’t Be Negative

    Even if you have to say no to someone, it’s imperative that you maintain your composure and don’t be negative. Don’t attack. Don’t defend. State policies that you plan to stick to in a matter-of-fact way. Repeat if necessary, always using a calm voice.

    5. Be Easy to Find

    Don’t make it hard for your customers to contact you. The emails you send to your audience should allow for replying and not be a no-reply email address. Big corporations do use these but as a smaller business, you’ll turn away too many people if you do it too.

    6. Get a Mirror

    If you’re talking to people on the phone, get a mirror that you can look at while talking. If you smile and talk to the mirror, you’ll come off as friendlier and more approachable, and this will help keep the person calmer.

    The thing is, while you want to say that the customer is always right, sometimes they’re not. Sometimes customer service feels like harassment. Even so, you need to put it in perspective and try to listen to what they have to say and what their complaint is first. Try to listen through the anger and find the solution. Create policies that make sense but be willing to bend them. If someone is extra angry, you may be better off giving them a refund.

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    Source by Jon Allo

    Views: 0