Tag: Place

  • How to Lose 50 Pounds in 11 Weeks – 5 Things You Must Do

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    Trying to lose 50 pounds in 11 weeks can seem like a formidable task, but I assure you it can be done.

    I’m assuming you’re not interested in using weight loss pills, appetite suppressants, surgery or any of that other junk to lose 50 pounds in 11 weeks, which is good…’cos I hate those things. Don’t get me wrong, they have their place in certain situations, but in most cases, are an unnecessarily extreme measure.

    When you consider that a gastric bypass operation can cost anywhere between $25,000 to $35,000 US dollars, you have to question whether the advice given to some folks to go through with it is in their best interests or that of the surgeon and his pocket.

    Trying to lose 50 pounds in 11 weeks may be a tough challenge but there are a few things you can do to make your life easier.

    Here are 5 top tips you should follow when trying to lose 50 pounds in 11 weeks.

    1) Believe in yourself / set goals

    The first and most important thing is getting in the right frame of mind. This may sound strange since you already know you want to lose 50 pounds in 11 weeks…so what do I mean?

    Well, don’t worry, I’m not gonna go all Tony Robbins on you and get you jumping up and down in a euphoric state (although there is some truth to that). Rather, I’m saying that you need a clear picture of where you want to be, and focus on it. You need to feel like you’ve already managed to lose 50 pounds in 11 weeks…think about it…how does it really feel. Are your work colleagues inspired and envious of your new body and transformation? Do you have the confidence that you were lacking to ask out that hot guy or gal you’ve had your eye on for like forever?

    Only by picturing it in your mind will you be able to set goals for your success and believe that you can and will lose 50 pounds in 11 weeks. The goals will be the checkpoints on your journey, the self-belief will be the fuel that keeps you going.

    2) Find a good trainer and surround yourself with good like-minded people

    This is an essential and often overlooked part of trying to lose 50 pounds in 11 weeks. A lot of people don’t realise that who they surround themselves with plays a huge part in their self-belief, attitude, and overall motivation and determination. It has been said that a person is the average of the 5 or 10 people they hang around with the most, and this regards health, wealth, ambition, aspiration, relationships, family etc. This is not a hard and fast rule, but I feel there is some truth to it.

    Trying to lose a lot of weight quickly will be demanding and therefore you want to surround yourself with positive folks who are rooting for you, and not people who are waiting for you to fail, so they can say “I told you so!”

    Now, I’m not saying you should just give up and avoid your family and friends, but rather to seek out folks who have similar goals, and understand your situation. Finding people who have been where you are now and achieved your goals can give you a real push to do the same. Why do you think things like Weight Watchers clubs are so successful? It’s because they bring all these people together and they help each other out.

    Where can you find these people? There are loads of forums online where you can find people who are trying to lose weight. Just going to Google or Yahoo and typing something like “weight loss + forum” (without the quotes) will yield all sorts of great things. There are also loads of weight loss and fitness programs online that you can follow to lose 50 pounds in 11 weeks.

    The same applies to your trainer, coach, or workout program that you choose to follow. Are they supportive yet ambitious, pushing you on when things get tough? If not, find one that is.

    3) Eat a healthy diet

    Obviously, diet and nutrition is fundamentally important when trying to lose 50 pounds in 11 weeks. Taking on too many calories will mean you always put on weight, period. Therefore, you will need to create a caloric deficit, by taking on fewer calories than you burn, forcing your body to burn up the fat deposits and use it as energy.

    Finding the right diet is important, and many folks go about it the wrong way. Starving yourself is a big no-no. You may lose a few pounds in the first few days, but it won’t last, as your body will transition into starvation mode and slow down your metabolism to burn less fat (it’s your in-built survival mechanism), making it even harder to lose 50 pounds in 11 weeks.

    So what can you do? Eat more! Yes, by eating smaller meals more regularly you will maintain your metabolism at a higher rate, and this, combined with exercise, will help you lose the pounds faster.

    Green fibrous vegetables like broccoli, green beans, asparagus and lettuce are great healthy foods that can actually help you to burn fat, and it’s almost impossible to overeat on them. Eating more of them in the later part of the day along with a good lean protein like chicken breast is one of the best methods of getting lean as quickly as possible, and losing 50 pounds in 11 weeks.

    4) Follow a good exercise plan

    Without exercise, even the best diet plan in the world will struggle to help you lose 50 pounds in 11 weeks. You need to exercise in order to get the full benefit of the caloric deficit we mentioned earlier. It will create the furnace where you burn off those unwanted pounds.

    Regular exercise also aids the mind, confidence and overall health. By tightening up, toning and growing your muscle, you also help your body to burn fat faster. Did you know that muscle can actually help you burn fat? So the more muscle you have the more fat you can burn, because your metabolism will work faster with more muscle.

    Find a good training and exercise plan, with a good variety of cardiovascular work for your overall fitness, endurance and toning exercises like pushups and sit-ups, and some light weight training.

    5) Stick to it!

    This is the most important and often the hardest thing when trying to lose 50 pounds in 11 weeks. The best diet, exercise routine, trainer, and goals, mean nothing without the small action of going and actually doing it. Things may get tough over the next 11 weeks, but sticking to it and following through will show results, and you’ll be amazed at what you achieve. Once you see a little success you’ll be hungry for more and then it’ll be so hard to stop the momentum you build up, that 50 pounds in 11 weeks will seem like a piece of cake!

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    Source by John Wheeler

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  • Self-Healing Cutting Mats – How to Cut Them to Size

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    A self-healing cutting mat (or rhino cutting mat as they are also known) is an extremely useful tool for any professional in the signage industry, as well as for printers, designers, dressmakers and many other craftspeople. They provide a large cutting surface that is safe for a rotary cutter and can be used again and again without leaving score marks. They can be purchased in standard sizes from medium to super-size and often are available in custom sizes to fit a particular production table or counter.

    However there are times when you need to cut your rhino mat to size. Perhaps you’ve moved it from a larger table to a smaller one, perhaps custom sizes weren’t available or were more expensive? So what is the best way of trimming a self-healing cutting mat to size?

    Clean cut

    If you want to keep mess to a minimum, scoring is the answer. Score it a long a straight edge, apply bending pressure and then score again. It will cut through quickly and cleanly this way.

    Quick and messy

    A circular saw will do the job in no time if you don’t mind clearing up the mess! Make sure you have your industrial vacuum cleaner handy.

    Curved edges, irregular shapes

    If your production space has curved edges or an irregular shape, try cutting the mat in place to fit the shape with a router. Clamp the mat in place and use a flush trim bit, running it all the way round the table. This is also quick and easy, if a little messy.

    Once you have your rhino cutting mat trimmed to exactly the right size your production table will be all set up for cutting, trimming and all those other tasks. If you have some reasonably sized off-cuts don’t throw them away. They can be used to make mini cutting mats for smaller jobs, or portable cutting mats for when you are out and about and need to do some last minute trimming alterations. Even a small A4 size piece is handy, so trim the off cuts into usable pieces and keep them for future use.

    Of course many places that supply self-healing cutting mats will cut them to custom sizes for no extra charge, so do check first when buying a new one. You could easily save yourself the trouble of cutting yours to size and have it delivered already a perfect fit for your table.

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    Source by Jo Connelly

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  • TOP TEN Pound 4 Pound Best Boxer Ever

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    Before we start our list, I wanted to take some time to comment on 2 fighters that may have strong support in certain communities for being among the best ever, but truly do not have a place on the list.

    NOT RANKED

    Rocky Marciano – Won 49 Lost 0, 43 KO

    Ask any Italian who the greatest boxer ever was, and you will never hear the names Ali, Louis or Sugar. Nope. You will only hear the name Rocky Marciano, the only heavyweight champion to retire undefeated. To his credit, Rocky Marciano did make a habit of beating up his opponents in the ring. Add the fact that his most notable victory was over his childhood idle, Joe Louis, whom he sent back into retirement. But Joe was well past his prime. He also beat Archie Moore, but he also was already in his early forties. So to the entire nation of Italy and her children I say to you, Rocky Marciano could not beat any of the champions in my Top T.E.N.

    Lennox Lewis – 41 wins, 2 losses, 1 draw, 32 KO

    Lewis will most likely go down as one of the most intelligent, calculated champions ever. But that is not what pound for pound is based on. Lennox was able to capitalize on Tyson’s jail term to reign as champion, then got out before the Klitchko brothers could undo the legacy he has manufactured for himself. He stayed an extra 4 years as an amateur to win a gold metal against younger opponents (Riddick Bowe for the medal bout). He then became champion only because Bowe gave up the title. He backed out of Tyson’s way (accepting a huge multi-million dollar payoff from Don King as payment for Tyson taking his ranking) as he was climbing back up to regain the championship that was handed to him. I believe that history will judge him for the fake that he truly is.

    And now, to the top ten best pound for pound boxers:

    10 – Mike Tyson – 50 wins, 5 losses, 2 no contests, 44 KO

    No other fighter has been called “the baddest man on the planet”. Mike Tyson was perhaps the most feared person in boxing history. Up until Buster Douglas embarrassed Iron Mike, Mike Tyson made fighters give up. Going up through the amateur ranks, boxers actually lost on purpose so as to not fight Tyson in tournaments. How ironic that Tyson’s worst defeat was not to a boxer, but to a beauty pageant contestant named Desiree Washington. There is a great chance that had Tyson not suffered a 3-year setback, he would have easily moved up and be universally recognized as one of the best ever.

    9 – (Big) George Foreman – Won 76 lost 5, 68 KO

    Foreman’s biggest enemy opponent has always been himself. He could not accept defeat. After making his name as one of the most dominant fighter ever, his loss to Ali took him out of professional boxing for over a year. He made his first comeback attempt in 1977, knocking out his next 5 opponents (including Frazier, again), only to retire after losing a 12 round decision. A decade later, Foreman made an improbable comeback at the age of 38. Foreman made it again near the top of the boxing rankings, and despite suffering setbacks against Holyfield and Tommy Morrison, Foreman shocked the world when he stunned Michael Moore with a knock out in the 10th round. His next few bouts further proved that even unto his late 40th, Foreman was still a formidable force.

    8 – (Sugar) Ray Leonard – 36 Wins, 3 Loss, 1 Draw, 25 KO

    Leonard has to be on this list if only for the pure psychology he was able to inflict on his opponents. Only Ali could get into his opponents head more. Add to that all the titles his has own, in multiple weight divisions, and you have your number 8 all time. Like most great fighters, he just did not know when to quit, so you will have to ignore the last few fights of his career. Sugar Ray beat them all, from Duran (No Mas, No Mas), to Hagler, then Hearns, Sugar Ray’s stock only dropped because of his own issues. He first retired due to a detached retina, and it can be argued that a serious cocaine habit between 84 and 89 further damaged his career.

    7 – (Marvelous) Marvin Hagler – 62 Wins, 3 Losses, 2 Draws, 52 KO

    Yes, we have the Marvelous one ahead of Leonard, even though Leonard beat Hagler in their one encounter. Hagler was so distraught by that loss that he left before, and even refuses to talk about that fight today. Hagler’s only 2 losses were early on in his career, and he responded to them by beating both fighters. He would have continued to dominate the middleweight division had he not suffered the mentally debilitating loss to Leonard. While Hopkins has been middleweight champion longer, with more title defenses, it can be argued that he never faced opponents the caliber of Duran and Hearns, both of whom Hagler defeated.

    6 – Archie Moore – 181 wins, 24 losses, 9 draws and 1 no contest, 145 KO

    Looking at the record, it is easy to see why the “Old Mongoose” or “Ancient Archie” has made it to the list. Archie’s career spanned over 4 decades, and it the only fighter to have faced by Rocky Marciano and Muhammed Ali. Archie was a better Light Heavyweight than he was a pure Heavyweight. He had his light heavyweight title stripped from him twice because he was too busy fighting at a higher weight class. No other fighter has knocked out as many professional opponents as Archie.

    5 – Roy Jones Jr – 49 wins, 3 losses, 38 KO

    This particular selection is highly debatable, and may end with Roy’s removal from the list completely. While there is no denying his talent, there is question as to if his showmanship and opponent section unfairly propelled him into his status. Winning a championship fight after playing paid basketball the same day was previously unheard of. As was becoming a champion at middleweight all the way up to heavyweight. Before his last two fights, Jones’ only defeat was a bogus call after he was disqualified against Montell Griffin, which he quickly avenged. Jones has at least warranted due considering, and an initial entry to the list.

    4 – Joe (Brown Bomber) Louis – Won 68 Lost 3, 54 KO

    While there seems to be some dispute over whether 5 of his victories by KO were exhibition matches or not, there is a consensus not take seriously 2 of his 3 losses in failed comeback attempts. The last, and most humiliating defeat was an 8th round KO through the ropes by Rocky Marciano. The Brown Bomber was so much in debt, that he tried to come back well past his prime. The fact that so much cultural identify was thrust upon his shoulders, made Joe Louis not only one of the greatest pure fighters, but a true icon for America’s 2nd class citizens. Joe will be best known for his 1st round KO over Germany’s Max Schmeling in 1938. Schmeling beat the favored Louis in 12 years only a few years earlier. Even when Joe won the Heavyweight title by knockout, he refused to be called champion until he settled the score with Schmeling. It is this attitude that made him a national hero despite his color.

    3 – Julio Cesar Chavez – Won 104 Lost 5, 2 draws, 80 KO

    Julio is a Mexican world champion boxer who won world titles in 3 different divisions. Among the world champions that Chávez defeated in his career are Edwin Rosario, Jose Luis Ramirez, Rocky Lockridge, Meldrick Taylor, Roger Mayweather, Sammy Fuentes, Héctor “Macho” Camacho, Juan Laporte, and Tony López. Chavez went 13 years before not winning a fight, with a draw to Pernell Whitaker, and it was another year later before he suffered his first defeat which was avenged 4 months later. Only in his last 8 years of his 24 year career did Chavez acount for 4 of his 5 losses to 3 different oppenents. He was able to avenge his lose to Willey Wise, but failed in second attempt to Oscar De La Hoya.

    2 – Muhammed (Louisville Lip) Ali – won 56 Lost 5, 37 KO

    In my book, Ali will also go down as one of the greatest human beings of all time. As purely a boxer, only a “what could have been” during his 3 year lay off after refusing to go to Vietnam prevents him from being the best ever. He came back after 3 years to lose his first of three asking Joe Frazier. Both were undefeated at the time. The same happened with Ken Norton. In both cases, Ali came back to whup them in the next 2 fights. Although the two became friends later on, Ali is also credited with knocking Foreman out in the ring, out of boxing, and onto the pulpit. Leon Spinks got Ali during his declining years, but Ali still come back to beat him in 1979. What happened to Ali in the next two fights against Holmes and Berbick is eerily similar to what is happening now with Roy Jones Jr. In neither case, should those 2 fights be included into what was an otherwise spectacular career.

    1 – (Sugar) Ray Robinson 179 wins, 19 losses, 6 draws, 2 no contests, 109 KO

    While many fighters have held that nickname over the years, none have been as sweet as Ray Robinson, whose real name was actually Walker Smith Jr. Robinson won the middleweight title an unprecedented 5 times. Even Muhammed Ali referred to Sugar Ray as the greatest fighter ever (it is rumoured that Robinson actually refused to give Ali an autograph when Ali met him while Ali was still young, and Clay). Unlike Moore, the majority of Robinson’s losses came at the end of his career.

    Honorable Mention

    Floyd Mayweather Jr – 32 Wins, 0 Losses, 21 Knockouts

    Now regarded (arguably) as the best active pound for pound boxer

    Roberto Duran – 103 Wins, 16 Loss, 69 Knockouts

    He will forever by scarred by his 8th round quit job on Sugar Ray Leonard.

    Evander (Real Deal) Holyfield – 38 Wins, 7 Losses, 2 Draw, 25 KO

    Was undisputed cruiserweight and heavyweight champion of the world. He also was the man that destroyed the aura that was Mike Tyson. He will have his place in boxing history, but not as one of the greatest ever.

    (Smokin’) Joe Frazier – 32 wins, 4 losses, 1 draw, 27 KO

    Also one of the most feared fighters ever, but 2 losses to Ali and Foreman will keep him off this list.

    Thomas Hearns – 59 wins 4 Loss 1 Draw, 46 KO

    AKA “the Hit Man” and “the Motor City Cobra”, Hearns won seven world championships in six weight classes during his 22 year pro career. But losses to Leonard (his first ever) and Hagler will keep him off the list.

    Bernard Hopkins – 45 wins, 2 losses, 1 draw, 1 NC, 32 KO

    More so than Hagler, Hopkins had a slow start to his career. When he finally won the belt, he has defended against the best of the 90’s and 2000. He may end up considered in the 10 top yet.

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    Source by

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  • Effects Of The Procrastination Habit

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    Procrastination is often portrayed as a habit that takes place when somebody doesn’t want to do something or doesn’t feel the need to do it today. Many times, friends and family make small side jokes about how a person puts this task off or waits until the last second to do another task.

    For many, however, the habit of procrastination can reach such chronic levels that it can have negative effects on their life. These effects range from financial difficulties, to broken relationships and even health problems. To those with the habit of procrastination at this level, it is no joke.

    Procrastination And Finances

    A person who procrastinates paying their bills will often wind up paying reconnection and overdue fees on service utilities. Many times these services get disconnected and because of the cost of upfront payments and other fees, they may or may not get turned back on again.

    In addition, once a person gets into this habit their credit will suddenly begin to spiral downward causing them difficulty in future and potentially needed purchases. With no credit it’s very difficult to purchase a home, a car or even obtain so much as a cell phone.

    Those are just the necessities. Once a person’s finances are curtailed because of procrastination it also has affects on their families. Luxury items and vacations become non-existent, and I’ve even read stories where the habit of procrastination has hit so hard that it becomes difficult to purchase food for the family.

    Procrastination And Health

    Procrastination can also have serious health implications for those that are in the habit of procrastinating seriously. The largest, and most common, health risk is that of depression. In fact, procrastination and depression are very closely linked.

    The second most common health risk that procrastination presents is that of stress. Stress from not achieving, stress from financial burden and stress in relationships are many times a direct result of procrastination.

    If procrastination isn’t taken seriously the effects such as stress and depression can reach levels that require immediate and intensive professional care. Without such care the effects of the habit of procrastination can have long term health consequences.

    The good news is that with a plan of action, time and persistence anybody can overcome the habit of procrastination. Once a person realizes that the habit of procrastination is having negative effects on their life, all they have to do is commit to change and follow through with their plan of action.

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    Source by Matt Ryan

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  • 10 Ways to Make Money With Body Painting

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    Are you considering making a living (or at least a little money on the side) doing body painting? Is it even possible to make a living doing body painting? Yes, you can make good money as a ‘pro’ body painter, and even kids as young as twelve have made good money (like $500-$400 in an afternoon) doing simple painting techniques like airbrushed temporary tattoos at fairs and festivals.

    It may be difficult to believe that there are so many different ways to make money doing body painting. I know that when I first discovered the art of body painting, I thought maybe you could make some temporary money at a party or fair. But there are many, many more possibilities, as you will see.

    Here are just 10 of the ways you could get paid to do body painting:

    1. Doing body painting at parties. You could hire yourself for a night or a day and get paid either by the hour or a flat fee for the event.

    2. Painting party-goers before they go to a party or event. Themed or holiday parties would be a good opportunity for this. Make sure you mention that you could body paint their friends, too!

    3. As a professional body painter for the theatre. You could do one show for a discount to get in the door and get some recognition, if you don’t have a track record yet.

    4. Travel with the circus as their ‘in house’ makeup artist.

    5. Become the official body painter for a dance company. Again, you could work for a low fee or even free to get in the door.

    6. Face painting alone opens up several opportunities: parties, festivals, fairs, and special events all are possible places for you to set up shop. Just make sure (as with all these options) that you are using proper, non-allergenic paints meant for face painting alone.

    7. Special events like graduations, celebrations, fundraisers, and reunions.

    8. Sports events: painting fans in their team colors and symbols has had a long tradition.

    9. Festivals around the world. There are several festivals specifically for body painting around the world, but there are many more that would be a great place for body painting. Look up the festivals in your area and find out how to become a vendor and what their requirements and rules are.

    10. Teach others how to do body painting. You could hold a one-time workshop, give ongoing group classes or even do an online body painting course (as I am doing).

    I hope this gives you some good ideas about how you could make money as a body painting artist. Maybe you have even thought of some ways that I didn’t include…great! Choose one method, research what you need to do to get started, and go for it!

    Bonus Tip:

    Here’s a secret hint…as you are considering one of the possibilities above. Don’t choose what you think would make you the most money…choose what you think you would happiest and best at doing. You will always make more doing something you love doing, in the long run!

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    Source by Jodina Meehan

    Views: 0

  • Healing Grief & Loss – A Fresh Start

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    Every Day Can Be A Fresh Start

    “There are no constraints on the human mind, no walls around the human spirit, no barriers to our progress except those we ourselves erect.”

    ~ Ronald Reagan

    7 DAILY FRESH START BULLET POINTS can help you heal your grief and loss. You have special unique empowerment to seize the moment again and again. Erect possibilities. Erect personal healing solutions. Erect your own peace. Erect hope. Every hour of every day can be a fresh start. Your condition may limit what you are able and desire to perform. However, constraints, walls or barriers don’t need to be in your mind. The opportunities for healing and progress toward a better you are abundant even if done in small baby steps; and on a few occasions one step forward and two steps back. There are keys to minimize the constraints in your mind. 7 must-consider steps to make every day a fresh start follow:

    *Fresh Start #1 Erect Possibilities

    “Seeds of great discoveries are constantly floating around us,

    but they only take root in minds well prepared to receive them.”

    ~ Joseph Henry

    Your grief loss happening may have sent you on a personal detour filled with discouragement and despair. On this detour confusion and hopelessness may jump in front of you on every turn of your healing journey. This is the essential time to explore all possibilities to reconcile your sorrow and grief. Undiscovered possibilities are available. Now is time to be open to receive all possible healing opportunities. Will you prepare to receive them? Search diligently for unrecognized or hidden possibilities.

    *Fresh Start #2 Erect Personal Healing Solutions

    Especially after a horrendous grief experience your life can be confusing and without meaning. It is essential to recognize you bring the meaning to every living moment. The meaning of your life is what you ascribe it to be. Being alive and proactive determines your healing solutions.

    *Fresh Start #3 Erect Your Own Peace

    You are absolutely correct. SOMETIMES LIFE IS TOUGH! In fact, life is not always fair. To be at peace because of grief circumstances can be extremely challenging. Finding your own personal peace can be enhanced by counting all the reasons why you can be grateful. Writing down a gratitude list can buoy up your spirit. No matter your condition after your grief there are blessings you can count. Counting your blessings can bring you peace.

    *Fresh Start #4 Erect Hope

    “When you get into a tight place and everything goes against you, till it seems you cannot hold on a minute longer, never give up then, for that is just the place and time the tide will turn.”

    ~ Harriet Beecher Stowe

    Hope and peace go together. Nonetheless, without hope you cannot have personal peace. Hope is a powerful and vital quality to own and magnify. Consider all the ways you might create hope in your attitude and in your actions. Holding hope in a strong grasp every day will turn your tide to more happiness, hope and peace.

    *Fresh Start #5 Erect Barrier Deletes

    Learn to erase negative thinking. Erase hopelessness from your daily thinking. Everyone gets discouraged. Life grief experiences may be joined with partners of despair, confusion, uncertainty, and even anger. Were it that you could simple press a delete button and erase all things that are barriers to your happiness. Essential to your transformation from your grieving experience to a happier state of mind are behaviors that will eradicate negative thinking. It begins and ends with your attitude. Others can help but you are the one who must press the delete button over and over again until your mind is full of positive thinking. You can.

    *Fresh Start #6 Erect Empowerment Discovery

    I like to think of a tool box inside each of us. Perhaps a hammer, chisel, screwdriver, measuring tape, a pair of pliers, a small level, to mention a few. I dare say it has been a long time since you have used all of those tools – maybe never. However, the time may very well come when a simple use of a pair of pliers will be vital to you. Just like the foregoing tools mentioned are empowerment tools for your mind and attitude. Perhaps you have not needed them before. Maybe they were not needed until your grief loss experience. They might not have ever been used. You may need to dig deep within. If you do you will discover empowerment strength you were unaware you always had. Asking again and again, what can I do will help you discover your personal needed empowerment. Strength will begin to grow in your mind.

    *Fresh Start #7 Erect A Daily Fresh Start

    Even without a horrendous grief experience a fresh start can be invigorating and revitalizing. Erect each day with a fresh attitude of positive possibilities and opportunities. Seek for all healing solutions. Count your blessings. Delete all negative thinking. Search for your own empowerment. Begin each day with a positive attitude. Think about how you can gain more hope with a daily fresh healing attitude.

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    Source by Duane Marchant

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  • Whatever Happened to Customer Service?

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    In the old movie, Miracle on 34th Street, the Macy’s Santa sends customers to rival store Gimbels for products that Macy’s does not have. After a management outcry, it then turns out that customers really appreciate this service and become more loyal to Macy’s than ever before.

    Retailers today have forgotten that lesson. Everybody is looking to cut costs. Customer service is no longer considered a revenue generator, so it’s one of the first things on the chopping block when a retailer starts tightening its belt.

    Good customer service is good business. It creates repeat customers. Repeat customers are what every retailer wants because it is far less expensive from a marketing standpoint to sell to a former customer than to bring in new customers.

    Retailers no longer know what makes “good” customer service. The general feeling is that if the product leaves the store and does not come back, everything is fine. Customer service is only for the “problems” and the job of customer service is to make the problems go away at the least possible cost. The less interaction between the store and the customer, the better.

    Superior customer service demands extensive interaction between the customer and the retailer. In my Internet company we look for every possible opportunity to contact and engage the customer. Once a customer has placed an order, the company will contact them at least four times during the 4 week period between the sale and the delivery. The first contact is to acknowledge the order and thank the customer for her (or his) purchase. At that time the customer receives information about the production and delivery process and they are encouraged to call if there are any questions. A second contact is made shortly before production is complete The third contact is made when the product is actually shipped. At this time, there is a detailed description of what the delivery process will entail. There is also a tracking number provided so that the product can be tracked by the customer during the shipping process. The fourth contact is after delivery when each customer is contacted to find out whether they are happy with the product or whether some additional followup is needed.

    When we receive a request for one of our free catalogs, we send it along with a letter noting that we also offer free fabric swatches and free design advice. When an order is placed, we acknowledge the order electronically, then send an email personally thanking the customer. We notify them when the product (in our case sofas) is about to be shipped. We notify them again after it has shipped. Most important, we contact the customer after the product has been received to make sure that everything is OK and that there are no problems. In doing this, sometimes there is a minor problem that the customer might not have mentioned but which distracts from the enjoyment of the sofa — for example a cushion feels too firm. We send out free, softer replacement cushions. The result is that instead of having a silent but disappointed customer, we now have a very happy buyer who enthusiastically recommends us to friends and family. The cost of the extra cushions is a marketing cost.

    The secret behind outstanding customer service is simply to put yourself in the place of the customer. What would you want the company to do if you were the customer? Treat the customer the way you want to be treated.

    1. Answer telephone calls promptly. It is amazing how grateful a customer can be when they realize they are speaking with a real live knowledgeable person who can answer their questions.

    2. Respond to emails and phone messages promptly. All emails phone calls should be handled as quickly as possible, hopefully in less than one hour.

    3. Be honest. It is amazing how often salespeople feel that telling the truth gets in the way of making a sale. If a microfiber fabric already has a stain protector built in and does not need the optional spray protector, tell the customer. Once you have saved them from spending an unnecessary $50, they will trust you completely and might even be willing to forgive minor glitches that may pop up. If a sofa won’t be finished by the promised deadline, call as soon as you are aware of the problem.

    4. Under-promise — If a delivery will take 3 weeks, estimate 4. Customers are usually delighted when something is ready ahead of schedule.

    5. Maximize contact with the customer. This does not mean sending frequent ads or spam. It means keeping the customer informed of the progress of their order up to and after delivery.

    6. Be knowledgeable about your products and your company. If you don’t know the answer to a question, find out quickly.

    7. Surprise and amaze your customer — give them something they do not expect. This can be as simple as delivering your product one week eaarly, or it can involve giving an upgrade at no charge. This is particularly important when an error has been made and you are trying to correct it. Go farther than your customer expects and they will change from disgruntled critics to enthusiastic supporters.

    Retail stores have been cutting back on customer service for years. As competition grows and profit margins shrink, customer service is one of the first places to cut back. Everyone who has ever tried to call a computer company for technical assistance and winds up talking to someone from India knows the problem. Corporate bean counters forget that with good customer service you can earn better margins. You are not forced to fight over who can offer the lowest price. Besides, it’s just nicer working in a friendly environment. When you have happy customers, you have happy employees.

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    Source by Jeff Frank

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  • Ann Sieg’s – The Renegade Network Marketer – A Review

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    If you’re looking for a novel, convenient, and effective way to do network marketing, The Renegade Network Marketer from Ann Sieg may just be what you’re looking for.

    What You Won’t Do with the Renegade Network Marketing System

    Once you become a renegade network marketer, you can permanently say goodbye to all the things about network marketing that you hated. This includes but isn’t limited to nagging your family, loved ones, and strangers to take up a business opportunity they truly aren’t interested in as well as performing recruiting activities that never worked in the first place.

    With the Renegade Network Marketer from Ann Sieg, all those will simply be a fading memory of the past.

    What You Can Learn from the Renegade Network Marketing System

    You’re probably thinking that getting hold of this system would cost you money, and you’re right. But what you probably never expected is receiving so much more than what you’ve paid for. Here are just a few things you can expect to enjoy once you’ve got this system running for your network marketing business.

    Remote Control Selling

    Did you ever imagine it could be possible to use the same amount of time for selling to just one person to sell to a thousand? With the Renegade Network Marketer, remote control selling isn’t a dream but a reality. Even better, not just you but your distributors as well can make use of the system, consequently multiplying your income a hundred fold!

    Step by Step Strategy

    Didn’t you hate how so many “effective” systems couldn’t manage to effectively teach you even one simple lesson? Well, color the Renegade Network Marketer different. Knowing the difficulties that newcomers to MLM face, Ann Sieg made sure to break down her strategies for network marketing step by step. In fact, it’s so easy to understand that you can immediately pass on what you’ve learned to your downline.

    Kill Your Competition

    Network marketing is a tough nut to crack and competition can be terribly fierce. But once you become a renegade network marketer, you’ll have in your palm the key to driving your competition away…and you won’t even have to sweat for it!

    Successful Lead Generation

    Network marketing success always has its roots in profitable lead generation. It is the first and most important technique you should learn, and it’s certainly one of the major focuses of the renegade network marketing system.

    A Marketing Pipeline

    Just imagine how wonderful your life could be if all your prospects were sold on your idea even before you made a pitch. If you’re wondering how that could happen, you only have to sign up for Ann Sieg’s the Renegade Network Marketer and you’ll not only learn how it happens, but you can experience it, too!

    Make Them Believe You

    Last but most important of all, Ann Sieg uses the Renegade Network Marketer to share her best kept secret – one that every MLM associate would die to know: make your prospects believe you. Network marketing hasn’t enjoyed a positive reputation for quite some time, but don’t let that get you down. If you play by the renegade’s book, your prospects are sure to have faith in your words.

    All those are just the tip of the iceberg of what lies in store for you behind the pages of The Renegade Network Marketer.

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    Source by Dave Jales

    Views: 1