Tag: Personal

  • How to Select the Right Marketing Strategy for Your Business

    How to Select the Right Marketing Strategy for Your Business

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    I’ve probably had more conversations about this topic with clients than any other: What marketing strategies should I use to market my professional services?

    These days, there are more options to market yourself than ever before. And you may have a tendency to look for something quick and easy that will generate a never-ending stream of new prospective clients.

    I wish that solution existed. Some of the newer methods of marketing, such as YouTube videos, are very powerful, but extremely difficult for the average person to pull off successfully.

    Over the years, I’ve had tremendous success with three primary marketing activities. And I’ve also helped a whole lot of clients implement these strategies successfully as well. Nevertheless, for all of them it can take a tremendous amount of time and energy to get consistent results.

    Here are the pros and cons of each strategy and my overall recommendations about how to integrate each one into your overall marketing plan.

    Networking and Direct Outreach

    This strategy about building relationships with others in your field who can connect you to prospective clients. This means having conversations, attending meetings (individually or in groups), and doing follow-up. Sometimes it means reaching out directly to those in your network (including LinkedIn), being proactive, and exploring possibilities for projects.

    Pros: Networking is the most concentrated, focused, personal kind of marketing. And if you do it well and consistently it can be extremely effective in building strong relationships and trust with your business associates and prospects.

    Cons: The downside of networking is that it can drain your energy. This is a particular issue for introverts like me. And networking only enables you to reach a limited number of people.

    Recommendation: Start marketing your professional services by meeting as many people as you possibly can – face to face. Join organizations and associations and then learn how to use LinkedIn to connect with new prospects.

    Speaking (Live and Webinars)

    If you want to gain a reputation as an expert, nothing is better than speaking. And it combines the best of networking and writing, in that you are connecting with people directly and also sharing your valuable expertise.

    Pros: Speaking can quickly establish you as an expert. And you can immediately follow up with those in your audience.

    Cons: The downside of speaking is that, for many people, it comes with a high fear factor, therefore a lot of people avoid it.

    Recommendation: As your network expands, start to find audiences to present your ideas through professional associations, chambers of commerce, and other groups both offline and online. Learn the skills of giving a great presentation and of following up with your audience members.

    Writing

    Publishing articles and books have always been a good way to market professional services. It establishes your credibility. And with the expansion of various platforms on the Internet, such as Medium, and tools such as WordPress, it’s easier than ever to put your ideas out there.

    Pros: There is no better way to get your ideas out into the world and in front of a large number of people quickly and at virtually no cost.

    Cons: The downside of writing is the sheer volume of online material. There are so many articles published online these days and sent out by email that it can be hard to break through. And yes, writing is a lot of work and takes lots of time.

    Recommendations: You should publish an online newsletter and blog as soon as possible. Work at growing your list and you’ll expand both your reach and credibility. Note that this can take years, so you need to be patient.

    This is the fifth of five articles about the 5 Pillars of Marketing, my marketing model that helps get your marketing on track. 5 Pillars article here.

    Social Media (supplemental strategy)

    For independent professionals, social media is a fast and easy way to communicate about what you’re up to in your business. It’s worth the time to set up LinkedIn, Facebook and Twitter accounts.

    Pros: It’s easy to set up social media accounts and start posting and linking almost immediately.

    Cons: It can take a long time to gain traction that results in any new business. And it can also eat up a huge amount of time.

    Recommendation: Think of social media as a supplement to networking, speaking, and writing. It can increase your visibility and credibility among those you already know.

    All of these marketing strategies take time to master and don’t yield immediate results, but in my experience, the time and effort you put into them will reward your investment many times over.

    Perhaps the biggest mistake you can make in marketing your professional services is implementing these activities randomly and superficially. For success, you need to do all of them regularly and frequently. And for that you need a solid, step-by-step plan.

    Cheers, Robert

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    Source by Robert Middleton

    Views: 1

  • Relationship Secrets – How to Stay Happy

    Relationship Secrets – How to Stay Happy

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    You found that someone special. You know you want to spend the rest of your life with that one person. You know that being able to spend the rest of your life together is your idea of bliss. But we all know there are no guarantees in life. So, how can you make sure you both stay happy, each with the other? What are the secrets to staying happy and content in your relationship? This article provides five relationship secrets to keeping your relationship amazing.

    Relationship Secret #1: Quality Couple Time

    One of the greatest secrets in keeping a relationship healthy and strong is to spend quality time together, doing the things you both love together. That might mean a quiet evening at home. It might mean going ballroom dancing. It might mean dinner and a movie. The more quality time you have together, the more warm loving memories you co-create. The more warm loving memories you both share, the stronger your relationship will be.

    Relationship Secret #2: Communicate Openly with Genuine Concern, Each for the Other

    Perhaps the most important relationship secret is the imperative for both members of a couple to dialogue openly with one another, each with a genuine concern for the feelings, wishes, needs and desires of the other. You may not always agree with each other, but when you dialogue with a genuine concern for one another, you will always find that mutually agreeable way forward. And, in so doing, you will both co-create a strong foundation for a lifetime of happiness together.

    Relationship Secret #3: Keep Your Partner ‘Safe’

    An extension of the second relationship secret, is to keep your partner ‘safe’. This means that when you are both with family and friends, you take a united stand with your life partner. Similarly, if they are going through a difficult situation, you let your partner know that you will always be there for them. It might be as simple as giving them a hug and standing right beside them if/when they have to face a previous partner.

    Relationship Secret #4: Make Each Other Your GO TO Person

    This relationship secret builds on the second and third ones. When you create an environment of open dialogue, and you both feel ‘safe’, you will become each other’s GO TO person when there are personal or professional problems to address. Each time you seek each other’s help with a problem, you strengthen your coupledom bond even further. On the receiving side of the equation, you feel your partner’s love. On the giving side of the equation, you experience the joy in being able to help your partner through a tough problem.

    Relationship Secret #5: Do Things Just Because Your Partner Will Love It

    Finally, you will make your life partner’s day when you do things for them, simply because you know how much your partner will love it. You can be really creative in finding more ways to put a delighted smile on your partner’s face.

    And when you do things because you know how much your partner will love it, you may be delighted to find that your life partner will spontaneously do something special for you too. This is not a case of quid pro quo. Instead, it is a matter of doing something special for your partner because you enjoy seeing the delighted smile on your partner’s face. In turn, your partner will want to do something equally special to see the delighted smile on your face.

    These five secrets are very powerful. And yet, they are just the beginning. The longer you have been part of a couple, the more skilled you both become in nurturing one another’s happiness. So, start with these five secrets, be creative and go from there. Your relationship will be better for it.

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    Source by Dr. Rachel Abramson, Ph.D

    Views: 0

  • House Call Doctor: A Leap Forward by Looking Backward

    House Call Doctor: A Leap Forward by Looking Backward

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    We can look back at many things with a smile. There's playing Johnny-on-the-Pony at the corner park, stoop ball, summer nights at Coney Island with your significant other, a great meal at a special cheap restaurant in Chinatown-but one of the most important has to do with the doctor . Remember the house call?

    Back in the day receiving a house call was the norm. No one had to trudge to the hospital emergency room or their doctor's office when they were sick. This was unheard of! All you did was make a phone call and the doctor would arrive at an agreed upon time with his or her magical black bag of medical tricks and the healing would commence. How would you like to travel back to those days, the days of the house call?

    Just think about the ease of a house call. When a person is ill the last thing they want to do is to schlep across town to see a doctor. No, we much rather be in our warm comfy bed with a cup of tea, a few slices of dry toast, and the television on. So many things have changed over the years it's time we look to the past for some modern conveniences. What type of doctor would travel to you these days?

    Well, there are some operations out there. A board-certified doctor will arrive at your home, your hotel (or your job) laden with that big black bag of medical magic to dispense medical advice and / or write a prescription. In other words they will do what it takes to nurse you back to health. And all from the comfort of your own home (hotel or job)!

    Is it easy? Sure it is. A personal visit from a board-certified doctor is awaiting you if you want one. In three easy steps you can receive a house call. Number one is to simply dial the doctor's office to explain your medical issues, needs and to arrange a convenient time for the visit. During this time your credit card number will be recorded but it will not be charged until your home visit is completed. Number two is waiting for a quick call back when you will decide if a doctor is needed or if an accredited physician's assistant will do. Number three is simply to sit back and wait for the doorbell to ring!

    It's just that easy. A house call doctor can diagnose and treat so many of the same medical problems that he does in his office. So why travel all the way to him when you can receive your own personal house call today? Some things are a no-brainer, this is one of them. If a home visit is in your budget than a home visit makes the most sense of all your options. Say goodbye to the days of spending hours in a waiting room.

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    Source by Slava Fuzayloff

    Views: 0

  • A SMART Approach, To Better Health

    A SMART Approach, To Better Health

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    If you asked most people, they would state, one of their priorities, is living, a happy, healthy life! Being healthier, and happier, means focusing on the best way, for you, to use a smarter way, to become a healthier person! Wouldn’t it be great, if, we could use, a SMART approach, to better health? What would this represent, and mean, and what methods, considerations, and mind – set, might enhance our possibilities, and personal action? With that in mind, this article will attempt to, briefly, consider, examine, review, and discuss, using the mnemonic approach, what this means and represents, and why, it might be, in our best interests, to pay some attention to these items.

    1. Self; sustainable; symptoms; solutions; stronger: How can anyone, become stronger, more fulfilled, etc, unless/ until, he pays attention to his personal self – interests, and what he really wants, and makes him happiest, and most contented? It is smart, to look at the bigger, sustainable paths, than seeking instant gratification (and disregarding ramifications)! Do you know, the symptoms, of being happy, versus, what stresses you, in a negative way? Smarter people, always, seek solutions, which make them, consistently, stronger, better, and more content!

    2. Motivated; maintenance; MD: Will you be, motivated, enough, to consistently, perform, personal maintenance, and use every opportunity, in your personal best interests? Always consult, a medical doctor (MD), in order to ensure, there is no significant ailment, and/ or, illness/ disease, so you might be able to proceed, with the finest, overall, wellness procedure!

    3. Attitude; attention; articulate concerns: When visiting a health professional, it’s important to fully express and articulate your concerns, ailments, etc, in order to be fully examined, etc. Proceed, with a can – do, positive attitude, and pay attention, to the finest possibilities!

    4. Reasoning/ rationale; research; relevant; real: Consider your reasoning, and rationale, and research your options, alternatives, etc. Know the difference between relevant scenarios, and, less important ones! Keep it real, and never, merely, accept rumors, or, opinions, and investigate the research, and realities!

    5. Trends; timely; total health: Recognize, realize, and understand, every trend, which might be helpful, to you, in you quest, for a healthier existence! Never procrastinate, in taking actions, which might be in your best interests, but, rather, take timely, well – considered actions, focused on optimizing, your total health, and well – being!

    Are you willing to take some SMART approaches, to a healthier life? Will you commit to proceeding, with a can – do, open – mind?

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    Source by Richard Brody

    Views: 1

  • Grief And Loss Healing Actions – Not Unkept Promises

    Grief And Loss Healing Actions – Not Unkept Promises

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    When grief and loss smack you in the face – what do you do? There are five needed keys to help you heal your sorrow circumstance. It is vital to have a certain attitude and follow a proper beneficial path. The following five keys are essential enabling action solutions to help you reconcile your grieving, gain back your happiness – and again be engaged in a more fulfilling and wholesome life.

    Key #1 Do What You Say You Will Do

    “You are what you do, not what you say you’ll do.”

    ~ Carl Jung

    There have been times in life for each of us when we have not done what we said we were going to do. In retrospect perhaps the reason we didn’t doesn’t matter. Yet, now, in times of horrendous grief what you say you are going to do really matters. What you are in your new-you-grief-loss-circumstance is determined by what you say you will do. Choose carefully.

    Key #2 Follow A Beneficial Path

    At first a grief healing path may appear to be fully and permanently detoured. As stifling grief and loss happenings encompass your life. Hope and joy can temporarily disappear. Yet, happiness and joy are within your grasp. There really is a blue sky behind every dark ominous cloud of sorrow. Unwanted circumstances cause you to wonder about life and the future. Sorrow and loss situations can cause you to search for understanding, strength and will. As you wonder and search for new understanding you will discover a new purpose, a helpful path. Life’s detours provide you with meaningful innovative potential assistance. A beneficial solution healing path is essential to your wellbeing.

    “The key to success, and to happiness, is being fully engaged in life – leading yourself with inspiration and committed action – setting your own fine and honorable example.”

    ~ Jonathan Lockwood Huie

    You can discover beneficial inspiration and an action path to follow. Every success experienced is dependent upon on your actions. Choose your path for hope and peace.

    Key #3 Don’t Make Excuses

    Ninety-nine percent of the failures come from people who have the habit of making excuses.

    ~ George Washington Carver

    Unwanted and annoying grief causes change. Often grief conditions can bring you feelings of hopelessness and uncertainty. Your healing journey is a grief reconciling expedition. Failing to take steps to disallow permanent mourning to remain can detour your healing efforts. An excuse only satisfies the one making an excuse.

    No excuses – seize the moment – your challenge is to grow by establishing new harmony and reconciling your sorrowful circumstance. Now is the time to discover a new fulfillment in living and loving your life. Growth requires you to use your inner most potential to find new purpose and happiness. Consider how you can grow emotionally and spiritually. What specific actions can you put in place? Can you be more diligent in your efforts? Recognize that personal grief can provide avenues to inspire and lift you. Make a list of 3 things you can implement into your daily activities to inspire more direction and hope. Decide how you will use those 3 things to grow in happiness and hope now! Begin today!

    Key #4 Make A Unwavering Commitment

    The words: “If It Is To Be It Is Up To Me” ring true to life and your success in meeting challenges. Once you make a personal unwavering commitment to take specific actions you will become aware of potential possibilities and solutions to heal your grieving. Beneficial solutions will appear. You can discover the essential wisdom, strength, and insights if you seek them. You will discover immediate resources to help you overcome your loss and sorrow.

    Key #5 Seek And Engage In All Beneficial Sources

    Many will seize each moment of possibilities and opportunities. They will live their life to the fullest. Why don’t you? Today can be your new day. You can gain transformative insights to help reconcile your grieving. Seek healing sources and engage in all solutions beneficial to you. You can heal your grief and have new peace and hope. You can survive and thrive after grief and loss.

    “When our days become dreary with low-hovering clouds of despair, and when our nights become darker than a thousand midnights, let us remember that… [God] is able to make a way out of no way, and transform dark yesterdays into bright tomorrows.” ~ Martin Luther King Jr.

    Don’t forget God as an additional inspiration and strength in healing your grief. For some – at the time of serious sorrow – the first place they turn is to their God. Others fail You can discover the essential wisdom, strength, and insights if you seek them. You will discover immediate resources to help you overcome your loss and sorrow. Commune with God nor do they seek additional inspiration and strength and help from their God.

    Today ponder deeply what you can do to make your life happier and more joyful. Write down five actions you can take to contribute to your well-being. Always take into consideration any limitations you may have. Then realize you have within your grasp the power to say: “This I am today; that I will be tomorrow. Joy and happiness is within my reach.” Embrace all positive available social media, technology, internet, and all other beneficial and essential resource solutions.

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    Source by Duane Marchant

    Views: 1

  • Can I Heal Myself?

    Can I Heal Myself?

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    At the heart of most energy healing modalities is the concept of healing ourselves. Is this what we were built to do, but what our encoding or life experiences would have us forget? Why is it that we can embrace the idea of going to another source for healing; be it with the use of pharmaceuticals or seeing a healthcare provider like a Medical Doctor, Chiropractor, or someone in alternative medicine such as an energy healers, massage therapist, herbalist, nutritionist and so on, yet grasping the idea that the ability to heal has always been within, seems to be a hard concept for our human logical mind to embrace.

    We have all been taught (trained) to call the doctor, our mother, our pastor, our therapist or our rabbi when we are sick in mind, body or spirit. But we seem to forget to call on our inner knowing or what I call our inner healer.

    Recently I had a very bad virus, the kind that lingers for days. While I was awake one night in a full blown war with my body, I began to think about self-healing. What came to me in my feverish/delusional state was that I have been looking at this whole self-healing thing from the wrong perspective. Kind of like from the outside in, instead of the inside out. My thoughts were; if our goal on earth is to remember who we truly are and to experience the lessons that go along with that remembering, what some refer to as an AWAKENING, then the path to do so reside outside of our human body. Enlightenment is the transcendence of our human bodies and the remembrance of our true nature which is light and love. So why is self-healing so important? The question becomes can we embrace the idea that we have everything within our being, not our body to heal and transcend.

    When we say look within, go within or refer to your inner knowing it is not a physical reference. It is a reflection within our knowing of our inherent perfection and magnificence. “Heal Others, Heal Yourself” is the opening of the portal that allows us to see that our body’s inflictions, our negative emotions and our so called disconnection from Source is not the way the truth and the light. When we accept that our physical bodies and our emotional bodies are merely an illusion of this world, something to look past, to transcend from, we begin to see that the healing begins with our connection to Source and our inherent Divinity. When we connect and discover this we begin to transcend the need for our physical bodies to be whole and perfect. Whole and perfect is who we are without the density of our physical and emotional body. This body is only a vehicle to navigate this dimension, to teach the lessons it has for us in this embodiment. “Heal Yourself” is remembering that we are not our body.

    These statements can sometimes lead to a misunderstanding. As if I was telling you to not see a physician, a medium, a pastor, a therapist, etc. for support. This is not at all what I am trying to convey. The lesson here is for us to begin to listen to our inner knowing. I believe that the Reconnective Healing Frequencies connects us to a place where we can allow ourselves to be lead to what is needed. To look within first and ask what is needed. (our inner knowing always knows) Try not to look outside ourselves by asking others what we need. When we know with inner conviction that we need to speak to our physician, medium, pastor, therapist, healer and then we follow that knowing, we now are fully engaged in the process. It is our knowing that will lead us there, now we will have ears and hearts to actually listen to what and how these supporters are guiding us to heal ourselves.

    In Reconnective Healing some will experience a spontaneous physical healing, but ALL will experience a return to balance, by remembering or reconnecting to the “IT” factor which we will name Energy, Light and Information from the Source of pure love.

    I just wrote a lot of fancy words, but most of all what I want you to know, what I want you to hear is attached below! Print this, cut it out, laminate it and put it in your back pocket, just in case life will have you forget who you truly are:

    Who Am I

    The Healer Within

    1. You are made of light… nothing more nothing less
    1. Within that light is energy and information. This energy light and information is who you are in your infinite connection to pure love.
    1. You are not your physical body or emotional body. They are just an illusion of this time and space. The body is something to look past or transcend from, using the lessons the body may bring.
    1. Enlightenment is the transcendence of our human bodies and the remembrance of our true nature which is light and love.
    1. You are love, not made of love, not experiencing love, not sharing love, not looking for love, YOU ARE LOVE.
    1. You are the voice within, the knowing which has no beginning, no end.
    1. You are a divine being, connected to your Source, the IT factor or what I call God.
    1. God is omnipotent, omniscient, omnipresent, and omnibenevolent.
    1. The vastness of this Universe and Universes beyond cannot begin to corral the essence which you share with your Source. You are an infinite being connected to all.
    1. ‘Heal Yourself” is remembering that we are not our body. Healing yourself or self-healing is the allowance of your inner knowing to embrace and embody your divine and intrinsic perfection and magnificence.

    The frequencies of Reconnective Healing and Personal Reconnections reconnect you to the remembrance or knowing of these facts or as Ms. Jillian Fleer, Head of Insight and Development at The Reconnection says, the “Veracity” of who you are.

    Are you ready to embrace the VERACITY of who you are? Read Dr. Eric Pearl’s book “The Reconnection, Heal Others, Heal Yourself”, go online and visit The Reconnection web-site or you may want to call me or message me to further this conversation.

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    Source by Virginia Adams

    Views: 1

  • Money Is Actually Important

    Money Is Actually Important

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    “If you think that money is not important, you don’t have any”

    After hearing the panelist make this comment, I immediately looked around the room to see who he just offended. Although I agree with him, I was surprised to hear him make such a strong comment in such a public forum. The truth is, this type of belief makes people without money, and no plans to get it, feel better. I have heard this a thousand times from family and friends when the topic of money comes up.

    I remember growing up and watching the movie “Can’t Buy Me Love” in school. The basic idea of the movie is that an unpopular male high schooler is desperate for approval and pays the lead cheerleader to date him for a month; or to at least make it look as though they are dating. This way he will become popular, which was a guarantee of his happiness. The result was that she starts to fall for him and he does in fact become popular. The popularity however, does not make him happy. In fact, the lesson was that money cannot buy you happiness. He was much happier with his original relationships than he was with the new ones from the “cool crowd”. I was in elementary school when this movie was shown to my class and I still remember it.

    I have always believed that money cannot buy happiness and that I could honestly be fulfilled without it, but I still wanted it and I still pursued it. I focused a huge part of my life to attain it and now, after all the years of hard work and struggle, I am glad I did. I live a very happy and fulfilled life, and money enhances it.

    I relate money to alcohol. Alcohol, when consumed responsibly, can enhance an experience. It can make challenging situations easier and it can bond people together. It can also ruin your life! A difference of course, is that alcohol is much easier to get, but outside of that, there are a lot of similarities. They both are enhancers and they both can be addictive. They both can ease stress, but they both can create stress too. I know rich people that are miserable, and I know rich people that are happy. The money does not create one or the other.

    There was a time as I was trying to create wealth that I lost almost everything financially. I went through an extremely challenging time in my business and my personal financial life. I stopped answering the phone because I knew it was debt collectors on the other end. I learned a great deal with this experience. One thing I know for sure is that I never want to be broke again. Although I believe having money is not a guarantee to happiness, not having money is a guarantee of at least some stress and pain. It is possible to be happy without money, but it is a hell of a lot easier with it. Money is important.

    From my experience, the only sure-fire way to happiness is through solid relationships. These days I spend a lot more energy strengthening relationships with friends and family that make me happy. I also focus on limiting time and energy into relationships that drain me or do not make me happy. This is tough to do, but the results are positive. Over the years in business, my circle of friends has shifted to more supportive and positive people. This happened organically, but now that I am aware of it, I can focus on it. The real estate industry has been good to me in many ways, but the most important is the people that I have met and that I now spend time with. Some of the most generous, supportive, and amazing people in the world are real estate investors. It is helpful to have a little extra cash to have amazing experiences with people I want to be around.

    It is true money alone will not make you happy, but it sure helps. Money is important.

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    Source by Kevin Amolsch

    Views: 1

  • What is the Ultimate Lifestyle?

    What is the Ultimate Lifestyle?

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    Since the mission of this newsletter is to help you define,

    carve out, and live your own Ultimate Lifestyle, I figured I

    should devote some space to laying a proper foundation for

    doing that.

    Before you can hit a target, you need to know where it is!

    So, to begin, let’s answer the question:

    What is The Ultimate Lifestyle?

    First of all, it’s different for different people. There are

    no rules or formulas. For some people, it means a lot of

    money, lots of “stuff,” a fast-paced and “jet-set” sort of

    lifestyle. For others, it means a very simple, slow-paced

    life that focuses on service to others. And for others, it’s

    every possible scenario in between these two “extremes.”

    There’s no right or wrong lifestyle, or good or bad

    lifestyle.

    There’s just what works for you — and it will likely change

    over time. I know it has for me.

    No matter how you end up defining Ultimate Lifestyle for

    yourself, now and in the future, there are 8 components that

    must be considered:

    1) Income Streams

    To live your Ultimate Lifestyle, you must have income

    streams flowing that allow you to pay your bills and finance

    all the “extras” you prefer. To me, the ultimate target to

    shoot for in this arena is to have income streams flowing

    whether you “show up” for “work” or not, so you can choose

    what you want to show up for (even if it continues to be

    what you call “work” or a “job.”).

    That’s what I’ve been able to achieve by applying my

    Invisible Path/11th Element strategies combined with direct

    marketing on and off the Internet.

    Having income streams flowing whether you show up or now

    seems like “pie in the sky” to many people, but it’s

    actually very attainable in today’s world. You’ll learn more

    about how to do it in future issues.

    2) Emotions and Beliefs

    Many people fail to create their Ultimate Lifestyle because

    they have emotional blocks, issues, or beliefs (what I call

    “p.s’s.” or “master biography files”) that hold them back.

    Other people have produced extraordinary results and could

    live their Ultimate Lifestyle, but their blocks, issues or

    beliefs prevent them from doing it — or fully enjoying it.

    Therefore, living The Ultimate Lifestyle must include having

    access to resources and inner skills that allow you to

    uncover and remove, heal, or release any blocks, issues or

    beliefs that hold you back. You’ll learn more about how to

    do that in future issues.

    3) Fulfillment and Satisfaction

    Whether you have a 9-5 job and career, you’re a full-time

    mom, or whatever you do with your time, a big part of living

    The Ultimate Lifestyle means getting as much fulfillment and

    satisfaction from what you spend your time on as possible.

    Many people don’t ask for this, don’t focus on this, and

    therefore don’t get it. You must make it part of your

    intention and focus!

    4) Living Environment

    How and where do you want to live? In the mountains? In the

    big city? On the water? Multiple homes? Do you want to live

    in a big home or a small home? Is privacy or seeing

    beautiful scenery out your windows important to you? Do you

    like modern furnishings, antiques, or an eclectic mix?

    Living the Ultimate Lifestyle means asking these questions

    and having a home base that nourishes you at a very deep

    level. My family recently moved to Charlottesville, Virginia

    in pursuit of the nourishing living environment we craved —

    and we got it, even better than we expected!

    5) Relationships

    What good is having income streams, a healthy emotional

    life, empowering belief systems, a great living environment,

    and a sense of fulfillment and satisfaction from how you

    spend you time if you’re alone (and don’t want to be) or

    your relationships with significant others (parents,

    siblings, kids, associates, etc.) are a mess? Believe me, I

    know about this one from long personal experience (before

    meeting my wife, Cecily).

    Therefore, living The Ultimate Lifestyle must include having

    access to resources and inner skills that allow you to

    attract, build, and maintain healthy relationships.

    6) Health

    Again, what good is having income streams, a healthy

    emotional life, empowering belief systems, a great living

    environment, fulfillment and satisfaction, and great

    relationships if you have health problems that drag your

    quality of life into the gutter?

    Dr. Robert Lindberg says, “We spend most of our life gaining

    wealth and we then spend most of our wealth on gaining back

    our health.”

    Living The Ultimate Lifestyle means having access to

    knowledge, resources, and skills that allow you to get

    healthy, stay healthy, and quickly resolve difficulties if

    and when they arise. I discussed some of the resources I use

    for this in previous issues, and will continue to share them

    in future issues,

    7) Time

    You can have income streams, a healthy emotional life,

    empowering belief systems, a great living environment,

    fulfillment and satisfaction, great relationships and health

    and if you don’t have any time to do what you love, to

    follow your non-work passions, or to truly enjoy anything,

    what’s the point? I know many people who could absolutely be

    living their Ultimate Lifestyle, but they choose to work too

    much, to the detriment of their quality of life. That’s too

    bad — to have the choice and ability and not do it.

    8) Wealth Building, Management, and Responsibility

    The final component to living The Ultimate Lifestyle is

    having systems in place that allow you to use your income

    streams to create wealth (as you define it), manage it, grow

    it, protect it, structure your financial and business

    affairs for maximum efficiency and personal benefit, and

    find ways of contributing and giving back (if that’s

    important to you, which it is to me and my wife).

    I’ll be writing a follow up article, called “The fuel that drives the Ultimate Lifestyle” shortly.

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    Source by Bob Scheinfeld

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  • Successfully Resolve Customer Service Problems to Retain Customer Loyalty

    Successfully Resolve Customer Service Problems to Retain Customer Loyalty

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    It seems that as our technology improves, the business/customer relationship is declining. With online technical and sales support, the personal side of customer relations is not as prevalent. There is no longer any loyalty to a business and its products and services. This trend can cause a significant decrease in sales. One way to counteract this trend is to resolve customer service problems successfully and efficiently in order to retain customer loyalty.

    The following list outlines simple but effective methods of successfully resolving customer service problems:

    Create a Customer Complaint Department: The best way to deal with customer complaints effectively and efficiently is to have experts who are able to manage irate customers with their problems

    Be Polite and Courteous: If a customer walks into a business or calls, it is important that the customer service representative takes the time to show that they care and are willing to listen and help. Empathize with the customer’s problem. An angry customer will calm down if they feel they are valued and respected. Be positive.

    Record the Problem: Writing the complaint down and the actions that will be taken helps avoid any misunderstandings. It also shows the customer that the matter is important to the business.

    Provide Solutions or Methods of Resolving the Problem: Don’t list business policies and practices. This will only infuriate the customer. Work with the customer to come up with a solution that will satisfy the customer. If possible, don’t pass the problem off to another representative or transfer the call to someone else. If you do, make sure the new representative has all of the pertinent information so the customer does not have to repeat himself.

    Empathize, Don’t Apologize: A direct apology will assign blame to the company. It is better to empathize using such phrases as: ‘I am sorry you have had such a difficult time with our product.’ It will show that you care about the customer’s situation. Try to understand the customer’s feelings and point of view. Understanding will go a long way in satisfying the customer.

    Keep Your Promises: Make sure that you don’t make promises that you can’t keep. It will reflect badly on the company and make you look incompetent. The customer will also appreciate reliable service.

    Produce Positive Results: Always follow through with your plan to resolve the problem. Bad or poor quality service will cause you to lose customers. The key to maintaining customers is to always follow through with your promise.

    Offer loyalty Incentives: If the problem cannot be adequately resolved, offer a customer an incentive so they will continue being a loyal customer. This can include giving them a replacement product or service along with a gift or discount on their next purchase. Everyone loves free things. It will make the customer feel appreciated.

    Think of customer complaints as lessons for improving customer care. The solution to great customer service is being able to identify the type of customer you are dealing with. To reap the rewards of customer loyalty, the customer needs to be put first when there is a problem. Showing the customer you care and are willing to resolve the problem efficiently and effectively will go a long way in retaining customer loyalty. Customer loyalty cannot be established immediately, but the investment is well worth it. A happy and satisfied customer is essential to achieving a successful and long term business.

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    Source by Amy Nutt

    Views: 1