Tag: Good

  • A Substantive Due Process Challenge to the War on Drugs

    A Substantive Due Process Challenge to the War on Drugs

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    Substantive Due Process Analysis of the Incarceration of Drug Offenders

    A. Framework

    In Washington v. Glucksberg, Chief Justice Rehnquist described the framework for substantive due process analysis:

    Our established method of substantive-due-process analysis has two primary features: First, we have regularly observed that the Due Process Clause specially protects those fundamental rights and liberties which are, objectively, “deeply rooted in this Nation’s history and tradition,” and “implicit in the concept of ordered liberty,” such that “neither liberty nor justice would exist if they were sacrificed.” Second, we have required in substantive-due-process cases a “careful description” of the asserted fundamental liberty interest. Our Nation’s history, legal traditions, and practices thus provide the crucial “guideposts for responsible decisionmaking,” that direct and restrain our exposition of the Due Process Clause. As we stated recently in Flores, the Fourteenth Amendment “forbids the government to infringe . . . ‘fundamental’ liberty interests at all, no matter what process is provided, unless the infringement is narrowly tailored to serve a compelling state interest.”

    Applying this method, one must first examine freedom from incarceration to determine if it is a fundamental right. If so, government policies that require the incarceration of offenders, including drug offenders, must serve compelling interests and be narrowly tailored to achieve them. This article assumes for the sake of argument that drug problems give rise to compelling state interests. It then reviews the interests asserted by the government in its pursuit of its drug war policies and the results of those policies to determine whether the policy of incarcerating drug offenders is narrowly tailored to those asserted interests.

    B. The Fundamental Liberty Interest: Freedom from Incarceration

    Federal and state laws subject drug offenders to incarceration. Incarceration is a tremendous deprivation of liberty that triggers the protections of the Due Process Clause. The Supreme Court has recognized this right on a number of occasions. In DeShaney v. Winnebago County DSS for example, the court held:

    [I]t is the State’s affirmative act of restraining the individual’s freedom to act on his own behalf–through incarceration, institutionalization, or other similar restraint of personal liberty–which is the “deprivation of liberty” triggering the protections of the Due Process Clause . . . .

    Perhaps the earliest explicit recognition by the Supreme Court of freedom from incarceration as a fundamental right under substantive due process came in Allgeyer:

    The ‘liberty’ mentioned in [the fourteenth] amendment means, not only the right of the citizen to be free from the mere physical restraint of his person, as by incarceration, but the term is deemed to embrace the right of the citizen to be free in the enjoyment of all his faculties; to be free to use them in all lawful ways; to live and work where he will; to earn his livelihood by any lawful calling; to pursue any livelihood or avocation; and for that purpose to enter into all contracts which may be proper, necessary, and essential to his carrying out to a successful conclusion the purposes above mentioned.

    An 1891 law review article noted that Blackstone described “freedom from restraint of the person” as “perhaps the most important of all civil rights,” and that Lord Coke felt “the liberty of a man’s person is more precious to him than everything else that is mentioned [in the Magna Charta].” Blackstone states that “the rights of all mankind . . . may be reduced to three principal or primary articles; the right of personal security, the right of personal liberty, and the right of private property.” Indeed, the original Latin in the Magna Charta’s “law of the land” clause uses the term “imprisonetur.”

    No court has invalidated a criminal statute through the application of substantive due process analysis to the fundamental right of freedom from incarceration. At the same time, no court has ruled to the contrary. The Supreme Court avoided the question in Reno v. Flores:

    The “freedom from physical restraint” invoked by respondents is not at issue in this case. Surely not in the sense of shackles, chains, or barred cells, given the Juvenile Care Agreement. Nor even in the sense of a right to come and go at will, since, as we have said elsewhere, “juveniles, unlike adults, are always in some form of custody,” and where the custody of the parent or legal guardian fails, the government may (indeed, we have said must) either exercise custody itself or appoint someone else to do so.

    This analysis would not apply to adult drug offenders. The Fourth Circuit also avoided addressing freedom from incarceration as a fundamental right in Hawkins v. Freeman:

    Hawkins’s rhetorical reference to the right as being “freedom from unjust incarceration,” and that of amicus, American Civil Liberties Union of North Carolina, as the “right to be free from arbitrary incarceration,” are issue-begging generalizations that cannot serve the inquiry. A properly precise description can, however, be found in the facts and legal authorities relied upon by Hawkins in support of his claim. From these, we deduce that the precise right asserted is that of a prisoner to remain free on erroneously granted parole so long as he did not contribute to or know of the error and has for an appreciable time remained on good behavior to the point that his expectations for continued freedom from incarceration have “crystallized.”

    Hawkins is distinguishable because it deals with an inmate whose parole was revoked. In any event, the casual dismissal as an “issue-begging generalization” flies in the face of nearly 800 years of common law tradition and over a century of Supreme Court decisions recognizing freedom from incarceration as a fundamental right. Indeed the language of the Supreme Court’s Ingraham decision supports the application of substantive due process proposed in this paper:

    While the contours of this historic liberty interest in the context of our federal system of government have not been defined precisely, they always have been thought to encompass freedom from bodily restraint and punishment. It is fundamental that the state cannot hold and physically punish an individual except in accordance with due process of law.

    The Court also stressed this fundamental liberty interest in Foucha v. Louisiana, a case involving the confinement of a person found not guilty by reason of insanity:

    Freedom from bodily restraint has always been at the core of the liberty protected by the Due Process Clause from arbitrary governmental action. “It is clear that commitment for any purpose constitutes a significant deprivation of liberty that requires due process protection.” We have always been careful not to “minimize the importance and fundamental nature” of the individual’s right to liberty.

    While the Foucha Court indicated that “a State may imprison convicted criminals for the purposes of deterrence and retribution,” the remark was dicta and did not involve any discussion of substantive limits on the police power. In Meachum v. Fano the Court made a similar remark in the context of a case dealing with prison conditions: “[G]iven a valid conviction, the criminal defendant has been constitutionally deprived of his liberty to the extent that the State may confine him.” Again there was no discussion of substantive limits on the police power. Indeed the previous sentence noted: “The Due Process Clause by its own force forbids the State from convicting any person of crime and depriving him of his liberty without complying fully with the requirements of the Clause.”

    Recently in Zadvydas v. Davis, the Court noted:

    The Fifth Amendment’s Due Process Clause forbids the Government to “depriv[e]” any “person … of … liberty … without due process of law.” Freedom from imprisonment–from government custody, detention, or other forms of physical restraint–lies at the heart of the liberty that Clause protects.

    Freedom from incarceration is not just a fundamental right. It is the one of the most fundamental of rights.

    C. Identifying the State’s Interests

    Governmental drug policy interests identified in federal statutes include “demand reduction,” “supply reduction,” and “reducing drug abuse and the consequences of drug abuse in the United States, by limiting the availability of and reducing the demand for illegal drugs.”

    Federal law sets specific goals for the National Drug Control Strategy. These include:

    “Reduction of unlawful drug use to 3 percent of the population”;

    “Reduction of adolescent unlawful drug use to 3 percent of the adolescent population”;

    “Reduction of the availability of cocaine, heroin, marijuana, and methamphetamine”;

    “Reduction of the respective nationwide average street purity levels for cocaine, heroin, marijuana, and methamphetamine”; and

    “Reduction of drug-related crime.”

    Goals are also set forth with regard to drug-related crime:

    (i) reduction of State and Federal unlawful drug trafficking and distribution; (ii) reduction of State and Federal crimes committed by persons under the influence of unlawful drugs; (iii) reduction of State and Federal crimes committed for the purpose of obtaining unlawful drugs or obtaining property that is intended to be used for the purchase of unlawful drugs; and (iv) reduction of drug-related emergency room incidents . . . .

    D. Defining “Narrow Tailoring” in the Context of Substantive Due Process

    Assuming that the governmental interests are compelling, we must determine whether the incarceration of drug offenders is narrowly tailored to achieving them. The government must show that its policy passes strict scrutiny. The concept of narrow tailoring is not well defined in the context of substantive due process, but has been fairly well defined in regard to the First Amendment and Equal Protection. Equal Protection cases also arise out of the Fourteenth Amendment. In Wygant v. Jackson Bd. of Education the Supreme Court held: “Under strict scrutiny the means chosen to accomplish the State’s asserted purpose must be specifically and narrowly framed to accomplish that purpose.” In a footnote, the Court described narrow tailoring in even further detail:

    The term “narrowly tailored,” so frequently used in our cases, has acquired a secondary meaning. More specifically, as commentators have indicated, the term may be used to require consideration of whether lawful alternative and less restrictive means could have been used. Or, as Professor Ely has noted, the classification at issue must “fit” with greater precision than any alternative means. “[Courts] should give particularly intense scrutiny to whether a nonracial approach or a more narrowly-tailored racial classification could promote the substantial interest about as well and at tolerable administrative expense.”

    It is important to note here that a policy that does not advance the government’s interests violates substantive due process regardless of how it compares with the alternatives. If it does not accomplish its purpose, logic dictates it cannot be specifically and narrowly framed to accomplish its purpose.

    E. Advancing Governmental Interests

    Congress has identified certain tools for assessing the national drug control strategy. The National Household Survey is the measure for “unlawful drug use.” Similarly, “adolescent unlawful drug use” is to be measured “by the Monitoring the Future Survey of the University of Michigan or the National PRIDE Survey conducted by the National Parents’ Resource Institute for Drug Education.” On these measures, the goals are not being reached.

    The measure of adolescent drug use that was specifically identified by Congress, illicit drug use in the past 30 days, worsened in 2001. More than 25% of US twelfth graders reported using illicit drugs in the past 30 days. That is nearly double the figure for 1992 and more than eight times the stated goal of 3%. Over 40% of 12th graders tried an illicit drug in the past year.

    The PRIDE Survey and National Household Survey show similar results.

    The drug war has also failed in its other goals. The Monitoring the Future Survey tracks how twelfth graders perceive the availability of drugs. Reducing availability is an explicit goal of the drug war. The perceived availability of marijuana in 2001 was slightly higher than in 1975. The figures for harder drugs are more disturbing. From 1975 to 1986, roughly 20% of twelfth graders said heroin was easy to get. That number shot up in the late 1980s and has remained consistently higher than 30%. Cocaine remains widely available to our youth, with nearly 50% of twelfth graders saying it is easy to get. The survey began measuring the availability of ecstasy in 1989, when only 22% of twelfth graders felt it was easy to get. In 2001, that number went over 61%, having jumped from 51% the year before.

    Drug war policies are not achieving the stated drug war goals. They cannot be “specifically and narrowly framed to accomplish their purpose” because they are not accomplishing their purpose. Drug use has not been reduced in any significant way, and levels of drug use are far above the stated goals. Our children have easy access to drugs. We can’t even keep drugs out of jails. The drug war and the incarceration of drug offenders have also failed to achieve secondary goals regarding supply, demand, purity, drug-related health problems and drug-related crime. The policy of incarcerating drug offenders does not “directly advance[] the governmental interest asserted.” The War on Drugs is not working.

    F. Alternative Means

    Even if a court is persuaded that incarceration advances the government’s interests, the government must also show that its policy choice fits better than the alternatives. Critics of the drug war encompass a broad spectrum of backgrounds, and the range of “solutions” is just as wide. Libertarians and others favor outright legalization of drugs. The legalization of marijuana is a somewhat popular variation of overall legalization, and there are other variations such as the legalization of marijuana for medical purposes and decriminalization of drugs or marijuana. Another leading approach, known as harm reduction, looks at drugs from a public health perspective.

    The effectiveness of some of these alternatives is difficult to assess. Even so, certain comparisons can be made. Advocates of treatment point to studies showing that treatment is much more effective than incarceration. Spencer notes:

    The recidivism rate for first time Dade County drug offenders was sixty percent, but for those who successfully completed the Dade County Drug Court treatment programs, the recidivism rate reported by Dade County officials was only seven percent. Drug court treatment programs are also cost effective. It costs Florida only $2,000 to put a drug offender through a drug court program, as compared to $17,000 per drug offender for incarceration. As a result, other drug court programs are being established throughout the country.

    Similarly, a Rand study found treatment to be seven times more cost-effective than current supply-control policy in reducing cocaine consumption.

    G. The Incarceration of Drug Offenders is Not Narrowly Tailored

    Incarceration involves a far greater infringement of fundamental rights than alternatives which are both more effective and less intrusive. The incarceration of offenders is not advancing the state’s asserted interests. The drug war is not narrowly tailored, failing the Supreme Court’s “established method of substantive-due-process analysis” as described by Chief Justice Rehnquist. The laws requiring the incarceration of drug offenders are therefore unconstitutional, if substantive due process analysis is applied.

    IV. CONCLUSION

    It is true that the approach suggested in this paper would limit the police power. Constitutional protection of individual rights exists for that very purpose. We face coercive government action, carried out in a corrupt and racist manner, with military and paramilitary assaults on our homes, leading to mass incarceration and innocent deaths. We can never forget the tyranny of a government unrestrained by an independent judiciary. Our courts must end the War on Drugs.

    For the full article, with endnotes, see: http://www.redlichlaw.com/crim/substantive-due-process-drug-war.pdf

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    Source by Warren Redlich

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  • SAP Business One: Your One Solution for All Your Multiple ERP Needs

    SAP Business One: Your One Solution for All Your Multiple ERP Needs

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    Over the years, Businesses and organizations around the world have worked to evolve and implement various techniques or tools in order to streamline their core business activities. SAP Business One is one of such software systems that unite various business functions like finance, operations, sales, inventory, and CRM(Customer Relationship management) into under one centralized system. While there are a number of software solutions available in the market for small business enterprises, SAP Business One is different from all of them to a big extent. Moreover, it’s a single application which is easier to manage and use in comparison to other software solutions. It’s not required to be installed and then integrating with various modules likes other business applications as well.

    Benefits of Choosing SAP one

    Big on Efficiency

    Achieving greater efficiency is always one of the core motives of any type of business in the current global markets as its helps the business to sustain and prosper for long. With SAP Business One you can collaborate with all the business functions into one thread. This more or less confirms no space for all those irrelevant data entries, expenses, and unwanted errors. With SAP Business One, you can always stay assured to achieve good levels of growth for your business. While all your business activities will then be streamlined, you can now focus on making better decisions for your business.

    Support decision making

    The time taken in decision making would get minimized once you would implement SAP Business One in your business operations. This further allows you to include including all your business information in a single database. While this also helps in getting the latest information updated in the systems, you can enjoy greater level of freedoms in your decision making processes.

    Understanding the value of time

    SAP Business One allows you to get started with your business activities in as less as 2 weeks time. The User interface of this software is easy to understand too and any employee would not take long to get used to it. You also don’t need to invest money in hiring an IT expert as you yourself can operate and troubleshoot the software.

    Reduced Costs

    The cost factor always remains the main focal point for any business or organization. With SAP Business One you can instantly eradicate additional costs that have incurred by using the traditional operating systems for your business purpose which while lacking efficiency, were high on cost. Moreover, as you will now be able to coordinate with various business functions simultaneously, you can have a greater control over your business as usual. Since extra costs will now be eliminated from your business activities, you can now think of doing some good investments to further help in the overall growth of your business.

    Increased Revenue

    While using the SAP Business One solutions, you can now work towards responding to your customers, vendors, and clients in a better manner with minimal time possible as you are now more than capable with all the information you need by using a single software application.

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    Source by Kapil Kapoor

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  • Trading Psychology – The Number One Goal-Setting Mistake Traders Make in Trading

    Trading Psychology – The Number One Goal-Setting Mistake Traders Make in Trading

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    The number one goal-setting mistake traders make is setting goals related to money. Active traders will often tell me that they have a goal of making X-dollars a day or X-points a day. That's just not a good way to structure a goal.

    Trading Goals Related to Money

    What happens when the market trades in a very narrow range? Typically, price movement will remain within the first hour's range throughout the day. That range might only be 5 or 6 points – too narrow to offer much trading opportunity. It is very difficult to make money on such narrow range days.

    So, if you goal was to make X dollars a day how do you do that on a narrow range day? Since it is nearly impossible to make good trades on such a day, you would have failed to achieve your goal. And, if you couldn't read that the market has narrowed its range and instead tried to reach your money goal, you would have likely been trying to trade at every little turn and wound up over trading a choppy, range-bound day. At best your money goal had set you up for failure because you couldn't achieve it. Worse, your money goal caused you to force trades in a choppy market, and maybe you lost money. Goals that promote failure, poor trading habits, and losses are not useful goals.

    A Better Trading Goal

    A better goal focuses on your development as a trader. It will help you improve your trading knowledge, skills, or abilities. Rather than thinking about money, think instead about the process of trading. The process of trading simply refers to the skillful actions a trader takes in trading effectively. A useful question to ask is:

    What trading process, if I were to improve and develop in this area, would add to my ability as a trader?

    Example of a Better Trading Goal

    An example will help to illustrate how to do this. Let's say you want to improve your ability in trading trends. You have done a self-assessment of your trading on trending days and find that your greatest limitation is that you tend to counter trade the trend. A simple solution might be to notice whether the market is moving with momentum and making higher lows and higher highs (for a bullish trend). A useful process goal then becomes:

    Prior to taking a trade that fades a move, I will assess whether the market is moving with momentum and making higher highs and higher lows. If it is trending, I will not take the trade. I will execute this process on at least 85% of all trades considered over the next 20 trading days.

    Note that this goal is useful because it builds skills and ability in assessing market movement. It also keeps the trader from taking poor quality trades. The next step for this trader would be to develop a goal to execute trades consistent with the trend – again, a process goal.

    Trading goals should be designed to help you achieve. Goals related to money, points, or other 'stats' won't help you do that. Work on trading goals that are related to achievement by helping you to develop your trading skills.

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    Source by Gary Dayton, Psy.

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  • How to Cure Canker Sores Quickly With Green Tea

    How to Cure Canker Sores Quickly With Green Tea

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    Home remedies for sores

    Do you have an infected mouth and do not know how to cure canker sores? Green tea can help you treat them and get rid of them. In this article you will learn how you can do it in a simple and practical way. Do not stop reading!

    What are canker sores, or postemillas?

    Canker sores are ulcers that can form anywhere in the mouth. Generally, they are usually small in size, but they are quite painful and annoying. If you ask yourself, why did they come out? The answer is that they can be caused by stress, an unbalanced diet, hormonal changes, low defenses, deficiency of some nutrient or due to an allergy to some food.

    If you are a fan of tea, you should already know that it is a highly curative drink, since it has exceptional properties and medicinal benefits. For this reason, it is used as a natural remedy to treat numerous conditions and health problems.

    One of the latest developments in the science of tea, is that through new research it was known that its consumption and topical application, can be very useful to treat different oral diseases, especially canker sores.

    How to treat canker sores? Fortunately, tea can help you heal canker sores quickly. Find out in the following paragraphs.

    What is good for canker sores

    As I mentioned in previous paragraphs, green tea has great healing properties, where its great antimicrobial and analgesic power stands out. For this reason, green tea is considered one of the best home remedies for postemillas and wounds in the mouth.

    Deflates the affected area. Green tea is rich in antioxidant compounds, which act as anti-inflammatory and antibacterial agents.

    Eliminates bacteria Its bacterial properties not only help you eliminate canker sores, but also prevent them from coming back in a short time.

    Protects from cancerous tumors of the mouth. In a study conducted at the University of Texas, it was found that the consumption of tea extract can slow the growth of precancerous lesions in the mouth, avoiding oral cancer.

    All good, but how to cure a canker sore with green tea?

    Remedy for green tea canker sores

    Of the home remedies for sores, without a doubt green tea is one of the most potent and effective. How to use green tea to cure sores in the mouth and tongue? Follow the following instructions.

    Topical use

    Prepare a tea on a regular basis.

    Remove the bag and let it cool or place it in the refrigerator for a few minutes until you can apply it to your mouth.

    Take the cold green tea bag and pass it over the canker sores gently.

    Let it rest for 10 minutes.

    Repeat this treatment two or three times a day to cure sores on the tongue completely.

    Oral use

    To get its antibacterial benefits, drink a cup of green tea after lunch or dinner and swish with a mouthwash.

    Other therapeutic benefits of tea

    Just as green tea is one of the most powerful remedies for canker sores, it can also help you treat and prevent other diseases. To get a clear idea of the great benefits of green tea for health, I recommend you take a look at the following suggestions.

    Prevents diseases of the mouth and eyes. You will discover different ways to benefit from the healing properties of this variety of Camellia Sinensis, through its external use.

    Soothes the skin with psoriasis. You will discover that some components of tea have the ability to regulate the growth of cells, preventing them from becoming too thick and from origin to this skin disease.

    It improves acne. You will know that the galate epigallocatechins that green tea has are responsible for this benefit. Since there is scientific evidence that these antioxidant compounds are capable of reducing the sebaceous production of the skin. You will discover how and how much tea you should consume daily to achieve the healing of this condition.

    Soothes the skin with rosacea. One of the most important properties of this healthy drink is its high content of antioxidants, capable of rejuvenating skin cells. The extract of Tai Ping Hou Kui Tea contains these virtues and is for this reason that it can help you treat the skin with rosacea. Here you will know how to consume it and apply it to obtain this benefit.

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    Source by Demarcus Martin

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  • Health Insurance: The Race Against the Clock

    Health Insurance: The Race Against the Clock

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    There is still time for Congress to pick up the pieces of changing the healthcare system to help stabilize it. The fate of the Affordable Care Act is yet to be determined. In the meantime, people wait while paying extremely high premiums and have mountains of out-of-pocket bills on the kitchen table. Where is the affordability of the Affordable Care Act?

    Tick ​​Tock for the insurance companies as well. They are under a timeline for filing dates this summer. Insurance companies have time to decide if they will still offer ACA plans or not. By withdrawing ACA plans, things will start moving back to before the law was signed. This time capsule can be good for many.

    The insurance companies may begin screening for health conditions. Do not panic just yet! Years ago, the only problem with pre-existing conditions was not 'if' an insurance company would take you, but which one. Each insurance companies had personalities for health conditions. Just because a big name insurance company turned someone down, that did not mean you could not get health insurance from another company. Insurance brokers just had to match the personality with the insurance company. It is as simple as that.

    If nothing happens by late March, we could be moving into more increases on the health plans in 2019. This is terrible news for folks on the brink of losing their health insurance due to cost. Not everyone does well enough to pay for their health insurance with no problem, and much more do not qualify for any government subsidies for the premiums.

    Governors in Alaska, Ohio, Colorado, Pennsylvania, and Nevada came up with "A Bipartisan Blueprint for Improving Our Nation's Health System Performance." It brings together a high-level overview of what some changes should occur. It does not get specific enough to make a difference. Maybe it is too soon at this point. However, policyholders need some answers, and hard proof something will change that will benefit them.

    Collective action by 20 US States recently sued the federal government claiming the law was no longer constitutional after the repeal of individual mandate starting in 2019. Individuals and families not having ACA compliant coverage will no longer be fined a tax penalty in 2019. The Individual Mandate was the very rule that was determined by the Supreme Court in 2012 saying it was constitutional as a tax penalty.

    The future of the law and health plans are yet to be determined. Since 2014, it seems that most policies are changing every year. Every year the premiums go up, and the policies cover less. At what point is the breaking point? With this race against the clock, we will have to wait until the clock stops to know if we have real change coming.

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    Source by Butch Zemar

    Views: 0

  • Customer Satisfaction Management

    Customer Satisfaction Management

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    General understanding of consumer satisfaction or dissatisfaction is the result of differences between consumer expectations and performance perceived by consumers. From the various definitions of consumer satisfaction that have been researched and defined by marketing experts, it can be concluded that customer satisfaction is a behavior response consumer in the form of after-purchase evaluation of an item or service that they feel (product performance) compared to consumer expectations.Consumer satisfaction is very dependent on the perceptions and expectations of consumers themselves. Factors that influence consumers’ perceptions and expectations when making purchases of goods or services are needs and desires felt by consumers when making purchases of goods or services, past experiences when consuming these goods or services and experiences of friends who have consume these goods or services and advertising.In a competitive environment, an indicator that can show customer satisfaction is whether the consumer will buy back and use the product in the future.

    Customer needs are fulfilled is one of the factors forming Customer Satisfaction (Customer Satisfaction), in addition to other factors related to Customer Service. And this customer satisfaction is what we need to ensure the continuity of our business. Aspects that can affect customer satisfaction effectively [13], namely:

    1. Warranty costs. Several companies deal with the warranty costs of their products / services through a percentage of sales. The company’s failure to give satisfaction to customers is usually because the company does not provide guarantees for the products they sell to customers.

    2. Handling of complaints from customers. Statistically this is important to note, but it is often too late for companies to realize it. If complaints / claims from customers are not immediately resolved, customer defections cannot be prevented.

    3. Market Share. It is a matter that must be measured and related to company performance. If the market share is measured, then the quantity is measured, not the quality of the company’s service.

    4. Costs of poor quality. This can be of satisfactory value if costs for customer defect can be estimated.

    5. Industry reports. There are many types and industry reports, as stated by J.D Power in Bhote, which is the report that is the fairest, most accurate, and most eagerly made by the company.Guiltinan [14] argues that one of the benefits of customer satisfaction is that it can increase customer loyalty, as shown in the figure below

    Customer satisfaction is an emotional response to the evaluation of the consumption experience of a product or service. Kotler defines customer satisfaction as the level of one’s feelings after comparing the performance (or results) that he feels compared to his expectations (Kotler, Philip, and Garry Armstrong, 2005). Basically, customer satisfaction includes the difference between expectations and performance or the results obtained.

    According to Kotler [1], satisfaction is feeling happy or disappointed someone who appears after comparing between perceptions or impressions of the performance or results of a product and expectations. So, satisfaction is a function of perception or impression of performance and hope. If the performance is below expectations, the customer is not satisfied. If the performance meets expectations, the customer will be satisfied. If the performance exceeds expectations, the customer will be very satisfied or happy. The key to generating customer loyalty is to provide high customer value.The relationship between customer satisfaction and loyal customers is disproportionate [2], for example, customer satisfaction is ranked on a 1-5 scale, namely:

    1. Customer satisfaction at a very low level (level 1), most likely customers will move away from the company and speak ill of it.

    2. Customer satisfaction at level 2 to level 4, customers feel somewhat satisfied, but it is still possible to move when a better offer appears.

    3. Customer satisfaction at level 5, customers are very likely to buy back and even disseminate good news about the company.

    High satisfaction or satisfaction creates an emotional bond with the brand or company and is not only fixated on reasonable choices.While satisfaction according to Kotler and Armstrong (2001: 9): Consumer satisfaction is the extent to which the assumption of product performance meets the expectations of buyers. If the product’s performance is lower than the customer’s expectations, the buyer is satisfied or very happy. According to Zeithaml and Bitner (2000: 75) the definition of satisfaction is: Consumer response or response regarding fulfillment of needs. Satisfaction is an assessment of the features or features of a product or service, or the product itself, which provides the level of consumer pleasure related to meeting consumer consumption needs. Consumer satisfaction can be created through quality, service and value.

    Customer expectations are believed to have a large role in evaluating product quality (goods and services) and customer satisfaction. Customer expectations basically have a close relationship between determining quality and customer satisfaction. Customer expectation always exists because of four things (Kertajaya, 2004):

    1. Individual Need or individual needs

    If your customer already has high demands, then his expectations are definitely high too.

    1. Word of Mouth

    Customers can have certain expectations because of other people’s stories. Other people’s stories are often seen as references.

    1. Past experience or past experience

    People who already have good experience in the past will be able to receive services at least the same as they used to be. If not, he will be disappointed.

    1. External communication or external communication

    It is an attempt by the company to promise something to customers in order to attract customers.

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    Source by Yufi Priyo

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  • Family Doctors Are Important To A Person’s Health

    Family Doctors Are Important To A Person’s Health

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    A family doctor is essential to all people who need health care. Doctors help people in a variety of different ways. They keep close records of their patient’s medical history and they are able to diagnose and treat people when they become ill or are injured. A family physician can even screen their clients to figure out if they have a disease or if they are developing some type of condition that could negatively impact their lives.

    Most families must have insurance to receive help from a family doctor. A primary care physician wants their patients to have insurance because they receive payments from them. Most people cannot afford to pay out-of-pocket for health care. Doctors know this and rely on insurance to receive payment. Without insurance, most doctors just could not afford to see patients.

    Doctors are also trained to provide care in specific areas of medicine or for general health problems. Their training is important because it gives them the ability to help people to resolve basic medical issues. A doctor will be able to treat and diagnose patients for medical issues related to their body. They will also deal with infections, broken bones, physical and they should be able to detect when their patient is having a medical issue.

    Many hospitals and health clinics often employ doctors and physicians. They can also work within private offices. These offices typically located in various locations within a city. Some doctors serve inner city neighborhoods and some medical professionals help people who are located suburban neighborhoods. Most doctors offices are located in areas that best serve specific communities where the population can pay or are in need.

    Private practices are very lucrative for doctors and for their patients. This is because doctors can charge their own fees and set their own prices for visits and care. Many doctors no longer make house visits. However, they might perform this service in rural locations. Many doctors can also be found inside of hospital facilities where they are also needed to provide care.

    Family doctors also help to ensure that children remain healthy and strong. They know that children face a lot of problems during the early developmental stages of life. Doctors ensure that children are receiving adequate check ups and physical and that they have safe environments to live. They also help to safeguard a child’s emotional and mental state.

    In modern times, doctors have to closely monitor their patient’s mental health. No longer are they just concerned with the physical aspects of health care, they must make sure that their clients mental state is functioning normally. Doctors routinely diagnose their patients to determine if they are suffering from ailments such as depression or emotional instability.

    They also focus on sport related problems such as concussions and broken limbs. These areas of sports related health issues are impacting people on a greater degree and is impacting people more than ever before. Athletes and sporting teams also have their personal family doctors that are designed to help them to prepare for sporting events and to stay in good condition during the season and when they have time off.

    Having a personal doctor just makes sense. As people get older in life they typically need more medical care because their bodies break down. Since this is the case, doctors have a tendency to serve seniors within their communities. Older people also need more care and frequently visit the doctor more so than younger people.

    A good family doctor will also endorse the benefits of good health care and stress its importance. As a matter of fact people with family doctors could live longer and healthy lives under normal circumstances. Some people could even extend their lives by at least 15 years with the proper care from a licensed and trained doctor. Family doctors are important to help families to live healthy and productive lives for many years to come.

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    Source by Ryan A Buffington

    Views: 0

  • Cougar Dating: New Trend in the Dating World

    Cougar Dating: New Trend in the Dating World

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    Today, we are all standing in the modern world where most people are trying their best to shed off the conservative mindset. Earlier men did not have the thought to approach elderly women. Neither the women agreed ever to such open-ended relationships. Now, the society has become liberated. Elder women with younger men as couples are becoming a common sight.

    Why do we get to see this change?

    As we have already discussed, the society is getting liberated. No more are the family ties or what people are going today, bothering them. They are feeling free to express their thoughts as and when they want and to whomsoever they like. Most of them have claimed that they are fed up with the long-term relations and do not want the unnecessary dramas that bring with it. Most of the cougar ladies do not want to remarry. They want to enjoy being free.

    Where can these couples meet?

    For people in love, the whole world is a meeting point. Who can stop them from meeting each other? Still if one claims that one has not yet met his or her partner one can seek into the cougar dating websites. There are several such dating sites where one can find their love interest.

    Any recent developments in the matter

    Well, there has been quite observations on this matter and some say that there is a new angle in the cougar dating. Most women dating their younger partners are now looking into the aspect of marriage. Some have even taken the major step. They claimed that they are happy in their marriage. These women have also said that they no longer want to date men of their age or older.

    How should a man prepare for a cougar dating?

    Well, men who are interested in dating elderly women have to be very careful doing so. The cougar world is full of women who have a high self-esteem and are successful in their careers. The men in order to approach them should have to put on their best manners and have a sense of dressing smartly. The cougar ladies have an eye for good look manners. They do not like men who are too much fast. In fact, they like to pursue the men themselves.

    Another thing that the men should avoid doing is treating the ladies in a negative manner. They should be treated with respect, love and care. They should never feel that they have been used.

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    Source by Achal Mehrotra

    Views: 0

  • 12 Unique Ways To Ask Your Partner to Marry You Using the Internet

    12 Unique Ways To Ask Your Partner to Marry You Using the Internet

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    Asking your partner to marry them should be a memorable experience, but what if you don’t have enough cash to hire a plane and pop the question in the clouds? If you’re feeling the pinch, but still looking for something a pretty special, then turning to the internet and social media may just be the solution. The internet provides a vast scope of opportunity when it comes to asking someone to stay with you forever, but by far the most difficult challenge when using the internet is to make the experience feel romantic. Face to face is by far the most romantic way to propose but with some extra effort and thought it can still be achieved. A romantic experience by definition can mean different things to different people, so weather you’re a pizza fanatic, love New York, brilliant at building WordPress sites, or have great persuasion skills, the internet may just be your key to rocking your partners world.

    Create A Website

    Build a website that holds all of the pictures and videos of your relationship together. Use it as a record of all your time together and as a special touch, make a video asking for their hand in marriage.

    Get A Video To Go Viral

    This could be a tricky one and you will need to be very inventive. You could specifically say in the video that if it finds it’s way back to your partner through social media, then you will ask for their hand in marriage. This might give other people more incentive to share it.

    Use Fiverr.com

    There are some really good gigs on Fiverr that you can use to ask for someones hand in marriage. Billboards are pretty popular. You could use someone with a billboard in New York or next to a famous landmark.

    Status Update

    If you’re in ownership of some epic persuasion skills then you could ask your partners favorite celebrity to pose the question via a status update on Facebook or Twitter.

    Create an Game

    Create an online game or android app that ends with you asking for their hand in marriage. You’re going to need some great programming skills for this, or you can use an app that incorporates a treasure hunt theme that they use it to track down the ring offline.

    Create a Picture

    Pictures are by far the most shared thing on the internet. You could create one seriously funny marriage proposal picture and get it to go viral.

    QR Code

    Create a really cool QR code that they can scan. You could set one up in your local pub so they had no idea that it was related to marriage.

    Use a Band

    Pay a band to record a video and get them to devote a song to your loved one. Right at the end you could get them to tell your partner that you have a question to ask you.

    Video Star

    More persuasion skills needed here. Get your partners favorite celebrity to upload a video message asking them to marry you.

    Surprise Delivery

    If your partner orders products online regularly, ask the company to create a special package to send next time as a surprise. If you’re looking for really cheap idea, then why not ask you’re local pizza delivery service. Whilst not the most romantic experience ever, no one is ever about to forget the time the pizza delivery boy delivered a love pizza with a ring in whilst singing your favorite love song.

    Facebook Ads

    Set up a Facebook page asking your partner to marry u with a unique cover and logo. Then create an advert to be displayed to her/him. You will need to advertise using only friends of friends and then narrow the advert down to your partners age group and sex so that they have every chance of seeing it.

    Start Blogging

    Create a blog style story and get it published in an online magazine or newspaper. The story will need to be interesting enough to read as an article though. Maybe if you met in interesting circumstances or your partner has done something amazing with their life then you can tell their story over the media waves, popping the question right at the end.

    There are many ways that you can ask someone to marry them over the internet. The best part is that the cost can be kept to a minimum; however to make something truly amazing and memorable, you’re going to need a mixture of average tech skills, a bit of cash, and one seriously inventive personality. If you do happen to be a fledging in all these departments, then fear not, put a list together of your most useful friends and revert back to this list. We’re sure that one of you’re friends at the very least will have a skill that matches one of the above ideas: failing that, who doesn’t love pizza?

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    Source by Lydia J T

    Views: 0

  • The Internet Lifestyle For College Students

    The Internet Lifestyle For College Students

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    The reality that most college students are facing when they graduate from school are either.

    One.

    They will not be able to find a job.

    Two.

    If they do find a job, it won’t be the one that they want to work at.

    Which is why starting an internet business in their dorm room and working on it around their schedule is the best option for them.

    Many go out and do part-time work, but that is really a waste of time.

    Students would better off using that same amount of time to working on an internet business that will start bringing them in passive income.

    There are 2 types of income that you can earn.

    Active income- the amount you are paid for by the hour for being there.

    Passive Income- money coming to you, whether or not you working or not!!

    See the difference?

    Your main goal in your career is to set up a business that allows you to earn MASSIVE passive income daily!!

    This what the schools aren’t teaching their students and it is a huge problem in our society.

    Okay, now that you understand the difference between active and passive income.

    Here are the 4 steps to starting your online business from your dormitory and living the internet lifestyle.

    1). Target a market or niche.

    2). Set-up a 1-page opt-in site.

    3). Drive a lot of traffic to that site.

    4). Monetize that traffic.

    This is an outline of what your internet business should look like.

    Now, let go little more into details here about each step.

    Targeting a niche.

    Do your research and find out what type of problems your classmates are facing in school or look to find a product or market that is being underserved.

    Once you find it.

    Go get a product or service that can solve that problem.

    It’s really that simple.

    Also, make sure that the market you choose is full of hungry prospects.

    Because the market will always determine the niche that you choose.

    After you find your affiliate product.

    Buy a domain name and set up a 1-page site.

    You will need to write up a short 12-page report that you give away to people who opt-in to your newsletter.

    Your report must be of value to your prospect, because you want to build trust with them.

    Next, do videos to drive traffic to your site.

    I would interview experts and then link your site in the resource box.

    Start a Facebook group as well.

    Write a few articles or share some in your newsletter.

    The next thing is to start making money from all your previous efforts.

    You should have already signed up with a ClickBank/Commission Junction and any other affiliates.

    It’s free too, so don’t worry about that.

    I like to contact companies who don’t have an affiliate program and then help them create one and create a distribution channel from it.

    Look, this is just an outline that any college student can use.

    Keep in mind too.

    This only cost you about 30$ to start and you can use that money bootstrap your way from there.

    ACTION TIP

    Get started today on doing your market research and find a hungry market and then follow the steps I gave you here in this article!

    Good luck!

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    Source by Thomas Jay Daniels

    Views: 0