Tag: Don

  • How Dirty Bunks At Summer Camp Can Teach You How To Heal

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    When I was a child and a young adult, I spent twenty summers at Camp Ramah, a network of Hebrew-speaking summer camps located throughout North and South America, Israel, Russia and even Eastern Europe. I was a camper, counselor, teacher, division head, Camp Rabbi and assistant camp director at Ramah in the Poconos and Ramah Massachusetts. Aside from having a wonderful time learning all about what it meant to be a “good Jewish boy,” I now realize that it was at Camp Ramah that I learned a valuable life-lesson which would teach me-and you– how to heal from the pain of loss.

    Surprisingly enough, I learned that lesson from our dirty bunks!

    Every single day, our bunk needed to be cleaned, except for Shabbat, our Sabbath. Chores were divvied up, sometimes using a daily “job Wheel of Fortune,” sometime a weekly cleaning assignment, and sometimes the counselor simply told us what to do. No one liked to clean the bunk, but from bunk clean-up, I learned my first, and perhaps most important healing lesson: mourners need to clean out the losses from their lives, to make room for the life of joy and celebration that is waiting to enter. It wasn’t about the clean-up at all, it was about having something to do each day that would help us reach our goal. We were never allowed not to have a job, that was not an option. Each day we had to actually do something, we couldn’t just sit on our beds and read comic books, and we couldn’t just lie in bed all day!

    Now I am a man, and I do not see dirt, whether it was in my bunk at camp or in my home now. But somewhere in the recesses of my mind, I knew then, and know now, that there was indeed dirt which we needed to clean up and remove. Though I mostly didn’t want to clean, I knew it was necessary.

    You could say that when loss enters our lives, our life-bunks become covered with dirt. The dirt won’t go away by itself, it needs to be swept out. That’s why routine tasks are crucial-they help us get out of bed every morning and tend to the chore of cleaning our bunks. Or our lives..

    If you’re like me, you would sometimes rather not do anything to heal, perhaps just wait until “the right time comes along.” It’s too hard, or it hurts too much, or I don’t like making changes so I’ll just stay the way I am right now-as if you could…

    I know people, and so do you, who are still grieving a loss from ten, twenty or even thirty years ago. I know some one whose husband died ten years ago, and to this day has still not emptied out his clothes closet. When I asked her why not, her answer was: I like to feel that he’s still here with me. Okay, I get that, but for her, he is still alive while she is drowning in sadness, and that is not how life is supposed to be. If she cannot clear out his clothes, then she cannot ever begin to heal, because for her, he hasn’t truly died, and she has not yet said goodbye to him. It’s easier, she thinks, to do nothing. Except we know the truth. Doing nothing is worse than just doing nothing. Doing nothing only makes it harder and harder to begin to sweep out that dirt and let the beauty of life enter into our lives.

    So at camp, the dirt needs to be cleaned up and swept out, or else the bunk will get even dirtier. The lesson is clear. When loss comes, we need to similarly begin to clean up, do what needs to be done, and let the healing begin.

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    Source by Dr. Mel Glazer

    Views: 0

  • Whatever Happened to Customer Service?

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    In the old movie, Miracle on 34th Street, the Macy’s Santa sends customers to rival store Gimbels for products that Macy’s does not have. After a management outcry, it then turns out that customers really appreciate this service and become more loyal to Macy’s than ever before.

    Retailers today have forgotten that lesson. Everybody is looking to cut costs. Customer service is no longer considered a revenue generator, so it’s one of the first things on the chopping block when a retailer starts tightening its belt.

    Good customer service is good business. It creates repeat customers. Repeat customers are what every retailer wants because it is far less expensive from a marketing standpoint to sell to a former customer than to bring in new customers.

    Retailers no longer know what makes “good” customer service. The general feeling is that if the product leaves the store and does not come back, everything is fine. Customer service is only for the “problems” and the job of customer service is to make the problems go away at the least possible cost. The less interaction between the store and the customer, the better.

    Superior customer service demands extensive interaction between the customer and the retailer. In my Internet company we look for every possible opportunity to contact and engage the customer. Once a customer has placed an order, the company will contact them at least four times during the 4 week period between the sale and the delivery. The first contact is to acknowledge the order and thank the customer for her (or his) purchase. At that time the customer receives information about the production and delivery process and they are encouraged to call if there are any questions. A second contact is made shortly before production is complete The third contact is made when the product is actually shipped. At this time, there is a detailed description of what the delivery process will entail. There is also a tracking number provided so that the product can be tracked by the customer during the shipping process. The fourth contact is after delivery when each customer is contacted to find out whether they are happy with the product or whether some additional followup is needed.

    When we receive a request for one of our free catalogs, we send it along with a letter noting that we also offer free fabric swatches and free design advice. When an order is placed, we acknowledge the order electronically, then send an email personally thanking the customer. We notify them when the product (in our case sofas) is about to be shipped. We notify them again after it has shipped. Most important, we contact the customer after the product has been received to make sure that everything is OK and that there are no problems. In doing this, sometimes there is a minor problem that the customer might not have mentioned but which distracts from the enjoyment of the sofa — for example a cushion feels too firm. We send out free, softer replacement cushions. The result is that instead of having a silent but disappointed customer, we now have a very happy buyer who enthusiastically recommends us to friends and family. The cost of the extra cushions is a marketing cost.

    The secret behind outstanding customer service is simply to put yourself in the place of the customer. What would you want the company to do if you were the customer? Treat the customer the way you want to be treated.

    1. Answer telephone calls promptly. It is amazing how grateful a customer can be when they realize they are speaking with a real live knowledgeable person who can answer their questions.

    2. Respond to emails and phone messages promptly. All emails phone calls should be handled as quickly as possible, hopefully in less than one hour.

    3. Be honest. It is amazing how often salespeople feel that telling the truth gets in the way of making a sale. If a microfiber fabric already has a stain protector built in and does not need the optional spray protector, tell the customer. Once you have saved them from spending an unnecessary $50, they will trust you completely and might even be willing to forgive minor glitches that may pop up. If a sofa won’t be finished by the promised deadline, call as soon as you are aware of the problem.

    4. Under-promise — If a delivery will take 3 weeks, estimate 4. Customers are usually delighted when something is ready ahead of schedule.

    5. Maximize contact with the customer. This does not mean sending frequent ads or spam. It means keeping the customer informed of the progress of their order up to and after delivery.

    6. Be knowledgeable about your products and your company. If you don’t know the answer to a question, find out quickly.

    7. Surprise and amaze your customer — give them something they do not expect. This can be as simple as delivering your product one week eaarly, or it can involve giving an upgrade at no charge. This is particularly important when an error has been made and you are trying to correct it. Go farther than your customer expects and they will change from disgruntled critics to enthusiastic supporters.

    Retail stores have been cutting back on customer service for years. As competition grows and profit margins shrink, customer service is one of the first places to cut back. Everyone who has ever tried to call a computer company for technical assistance and winds up talking to someone from India knows the problem. Corporate bean counters forget that with good customer service you can earn better margins. You are not forced to fight over who can offer the lowest price. Besides, it’s just nicer working in a friendly environment. When you have happy customers, you have happy employees.

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    Source by Jeff Frank

    Views: 0

  • How Do I Convince My Husband That I’ve Changed My Ways So He’ll Give Me A Second Chance?

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    It’s an awful feeling to be looking back on your marriage with negative hindsight. Sometimes, we don’t see things clearly enough until we’re faced with actually losing them for good. I recently heard from a wife who was experiencing this first hand. Her husband had left her after finally becoming tired of her constantly bending the truth, not treating him in a respectful way, acting irresponsibly, and taking him for granted.

    She said, in part: “I was furious with my husband when he left me. I was mad that he would give up on our marriage without giving me any warning first. But after I began to think clearly, I realized that he did give me plenty of warnings but I wasn’t always paying attention. I spent the money that he mostly earned like crazy and put us heavily into debt. I would bend the truth about my activities so I could keep on doing exactly what he wanted. He worked hard while I had the fun. If he mentioned not being happy about this to me, I’d call him a stick in the mud or asked him if he was my father. I flirted with other guys and didn’t show him the respect he deserved. He was nothing but loving, loyal, and good to me, but I didn’t fully appreciate him until now. So now I’m at the point where I fully realize my mistakes and am committed to changing my ways. I’ve gotten a better job and have stopped the spending, lying, and partying. But when I tell him this, he looks at me with doubt in his eyes and doesn’t make any further attempts to see me. If he would only give me a second chance, I could and would prove to him that our marriage could be different. Will he give me that second chance? How can I make sure that he does?” I’ll try to answer these questions below.

    Usually, In Order For Your Husband To Give You And Your Marriage A Second Chance, Several Things Need To Happen All At Once: Over time, it became pretty obvious that this wife was sincere. It has been months since her husband had left. And, during that time, she had gotten a job, adjusted her thinking and her behavior, and really embraced a new way of life that the husband had been encouraging and calling for all along.

    The wife was frustrated that she’d made all of these changes and yet, despite her repeatedly detailing her mistakes and how she had changed them, her husband still had not been receptive enough to give her another chance or to come home. In fact, he’d started talking about divorce, which was especially upsetting to her.

    This wife didn’t understand that in order for your husband to give you a second chance or to be open to a reconciliation, several things need to happen, as follows:

    1. Your husband needs to completely believe that, not only have you really and truly changed, but that you understand why you acted the way that you did and are completely remorseful for it. He needs to believe that you now see the attributes in him that you missed before so that you won’t continue to take him for granted.

    2. Your husband needs to believe that the changes that you made are lasting and that you didn’t only “change” for his benefit. Many husbands suspect that as soon as he agrees to give you another chance or comes back home, you’ll eventually get comfortable again and resort back to your old ways so that he’s having to deal with the same behaviors over and over again without any escape.

    3. Once your husband believes that you’ve made lasting realizations and changes, then he has to perceive that continuing in a relationship or marriage with you is going to be better for him (or make him more happy) than to continue to be alone. Sure, he might believe that it’s possible that you’ve changed. But sometimes, he still feels that too much negativity has happened between you to really salvage the marriage. Or, he doubts if things can ever really “be the same” again.

    Identifying And Addressing Any Doubts That Your Husband Might Have About Giving You A Second Chance. Where Is His Reluctance And His Resistance Coming From? Admittedly, I didn’t personally know either the husband or the wife in this scenario. So, I couldn’t pinpoint which of the above 3 factors was keeping the husband from believing his wife or from giving her a second chance. But, if the wife truly observed the husband’s behaviors and listened to the clues he was likely offering her, then she should be able to figure out what truly stood in her way.

    Most of the time, this is a gradual process because you have to hang in there in order to keep going long enough to over come what is usually a husband’s considerable resistance and doubt. In truth, this couple had been married for years and yet the wife’s changes had only been around for a few months. The husband likely still had his doubts that the changes were sincere or were truly going to last. And he may have also had his doubts if the two of them could be happy again after he’d walked out on her and given up on the marriage.

    The best way to address these doubts was to just continue on with what she was doing and to give the process time to work. Because with time, the husband could likely see that she truly was sincere and absolutely meant what she said. It helps if you can somehow let your husband know that you are incorporating these changes even when he’s not watching you. If a mutual friend or family member comments about the changes in you without your being present, this can help.

    Here’s one more point that I would like to make. It’s entirely possible that the husband was slowing warming to the idea that his wife could change, but that he still had his doubts that the marriage could truly be a genuinely easy or happy one. The wife admitted to me that sometimes things were tense when they were together because she was frustrated that her plan didn’t seem to be working. This was something that needed to be avoided in the future.

    It’s vitally important that your husband sees you being light hearted, fun loving, and very easy to be around. The relationship and the conversations should be light and should not feel awkward or forced. I know that this sometimes takes some doing, but if every interaction feels or reads negatively, then this will often just reinforce the husband’s belief that the marriage is too far gone to save.

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    Source by Leslie Cane

    Views: 0

  • Ann Sieg’s – The Renegade Network Marketer – A Review

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    If you’re looking for a novel, convenient, and effective way to do network marketing, The Renegade Network Marketer from Ann Sieg may just be what you’re looking for.

    What You Won’t Do with the Renegade Network Marketing System

    Once you become a renegade network marketer, you can permanently say goodbye to all the things about network marketing that you hated. This includes but isn’t limited to nagging your family, loved ones, and strangers to take up a business opportunity they truly aren’t interested in as well as performing recruiting activities that never worked in the first place.

    With the Renegade Network Marketer from Ann Sieg, all those will simply be a fading memory of the past.

    What You Can Learn from the Renegade Network Marketing System

    You’re probably thinking that getting hold of this system would cost you money, and you’re right. But what you probably never expected is receiving so much more than what you’ve paid for. Here are just a few things you can expect to enjoy once you’ve got this system running for your network marketing business.

    Remote Control Selling

    Did you ever imagine it could be possible to use the same amount of time for selling to just one person to sell to a thousand? With the Renegade Network Marketer, remote control selling isn’t a dream but a reality. Even better, not just you but your distributors as well can make use of the system, consequently multiplying your income a hundred fold!

    Step by Step Strategy

    Didn’t you hate how so many “effective” systems couldn’t manage to effectively teach you even one simple lesson? Well, color the Renegade Network Marketer different. Knowing the difficulties that newcomers to MLM face, Ann Sieg made sure to break down her strategies for network marketing step by step. In fact, it’s so easy to understand that you can immediately pass on what you’ve learned to your downline.

    Kill Your Competition

    Network marketing is a tough nut to crack and competition can be terribly fierce. But once you become a renegade network marketer, you’ll have in your palm the key to driving your competition away…and you won’t even have to sweat for it!

    Successful Lead Generation

    Network marketing success always has its roots in profitable lead generation. It is the first and most important technique you should learn, and it’s certainly one of the major focuses of the renegade network marketing system.

    A Marketing Pipeline

    Just imagine how wonderful your life could be if all your prospects were sold on your idea even before you made a pitch. If you’re wondering how that could happen, you only have to sign up for Ann Sieg’s the Renegade Network Marketer and you’ll not only learn how it happens, but you can experience it, too!

    Make Them Believe You

    Last but most important of all, Ann Sieg uses the Renegade Network Marketer to share her best kept secret – one that every MLM associate would die to know: make your prospects believe you. Network marketing hasn’t enjoyed a positive reputation for quite some time, but don’t let that get you down. If you play by the renegade’s book, your prospects are sure to have faith in your words.

    All those are just the tip of the iceberg of what lies in store for you behind the pages of The Renegade Network Marketer.

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    Source by Dave Jales

    Views: 1

  • My Wife Treats Me Like Dirt – The Truth About the Husband You Must Be to Get Respect From a Wife!

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    If you’re saying my wife treats me like dirt, then you’re probably thinking that it’s going to be nearly impossible to get her to worship you.

    However it is possible, though it may take a little bit of work.

    But most important is that you know what makes a wife worship her husband in the first place.

    How to Be Able to Stop Saying My Wife Treats Me Like Dirt…

    Okay, so most husbands who get into this situation get it totally wrong. They actually become exactly the opposite of who they have to be for their wives to respect them.

    It’s probably the most common mistake that husbands make.

    There’s a few reasons why this happens, and to understand HOW to stop it from happening…to understand how to make your wife stop treating you like dirt, you have to understand WHY it’s happening.

    First…You’ve Lost Site of the Relationship FACT The fact is that your marriage is simply just another relationship. All relationships have certain dynamics that are inherent. We sometimes try to get past this, because we try to romanticize our marriages.

    That only works in the beginning, in the honeymoon stages.

    The fact is that in EVERY relationship there is always a dominant party, who has the upperhand. When I say dominant, I don’t mean that you have to be dominant in a harsh way. Of course you MUST NEVER be physically abusive in anyway. In a marriage, there are ways (traits that YOU must maintain) that keeps you having the upperhand.

    You having the upperhand actually means a much happier marriage in the long run. That’s because you become the husband that your wife truly wants.

    Second…Your Wife Doesn’t Know What She Wants in a Husband This one is a bit tricky. You see, your wife instinctively, down to her DNA wants you to be a certain type of husband. However society has made her think that she wants another type of man.

    Basically she really instinctively to her core – as far back as her cave woman ancestors -wants you to be an ALPHA MALE. A true leader. However society has made her consciously think she wants you to be a submissive sissy of a husband. But we know through addictions and habits that instinct and biological forces always prevail.

    Third…You’ve Become the Wuss to Make Life Easier So here’s the deal. You’ve lost your alpha male status (if you ever had it, most men don’t) simply because it was easier. It’s easier not to have to pass all of the tests that your wife will throw your way to make sure you are the alpha male that she wants down deep inside.

    And so you don’t have to argue and here nagging, you submit, and become a sissy of a man to put it bluntly. More scientifically you become a beta male. Or in the pick up artists community (and these guys understand human dynamics probably better than nearly anyone) you become an Average Frustrated Chump.

    I understand this completely because frankly, I did the same thing. And the reason is because it’s tons and tons easier.

    Fourth…You React in the Wrong Manner to Her Drama This may be the toughest part but when you react to your wife treating you like dirt, you’re likely doing it in the exact opposite way that you should. Most of the time the way a husband reacts to this only makes the problem worse, and actually confirms in your wife’s mind what she already knows…that you’ve got beta qualities, rather than Alpha.

    Sadly, this is usually the head factor in you having to say my wife treats me like dirt.

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    Source by Jason T. Nelson

    Views: 0

  • How I Lost 40 Pounds in Six Weeks!

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    It was the happiest day of my life! I was running down the concourse of the airport to catch my plane to a new life – in the Air Force. I felt free and alive for the first time in my life.

    At first the Air Force didn’t want me, because I was overweight!

    But I did it! I lost the weight! I went from 165 pounds to 125 pounds. I made it! I felt fantastic! A whole new wardrobe of sizes 10’s and 11’s were waiting for me.

    I lost 40 pounds in six weeks eating–only protein and drinking lots of water.

    I drank a lot of water and took multi-vitamin pills. I kept busy looking for a job, playing golf, swimming, and drawing. In the mornings I did 15 sit-ups and 50 running in place. There was one consolation about not eating, no food bills. McDonald’s was next door. Smelling those Big Mac’s drove me crazy.

    I was feeling much better about myself and saw the difference. My clothes were getting baggy and lose. The high protein diet was made for me, because I loved meat, eggs, cheese, and fish.

    Two scrambled eggs (no butter), with tea made a good breakfast. I mixed tuna and shrimp. Some chicken, cheese, a hard boiled egg was another meal. A piece of cheese melted between two thin broiled hamburger patties was a favorite of mine. I had some cottage cheese with it. A take home box of chicken would last for three meals. I took the skin off. Plus I drank 8-10 glasses of water a day.

    Then I had to wait six months before going active duty. During that summer I had a great time; biking, hiking, swimming, golfing. I ate fresh fruits, vegetables, and watched what I ate. I was full of energy. I lost some more weight.

    And during basic training, I lost even more weight. All that marching and running around, then eating military food! I was 115 pounds!

    The key to the whole thing was I wanted it bad enough to make any diet work! I don’t recommend the protein diet to anyone. It was mine. You have to find your own, and I’m willing to help you.

    I use to be shy, backward, naive, and very heavy, 165 pounds at 5 foot 4 inches tall.

    My life changed forever. I have been studying nutrition and fitness since, and now as a Wellness Coach I help others do the same.

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    Source by Kathy Thompson

    Views: 0

  • Traditional Chinese Medicine: Acupuncture Points and Charts

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    What Are the Acupuncture Points?

    The English translation of ‘acupuncture points’ is not very accurate. Acupuncture is one of the many healing methods used in traditional Chinese Medicine. It inserts fine needles into the sensitive points on the body to stimulate Jingluos (meridians) to cure diseases. These sensitive points are called ‘Shuxue’ or ‘Xuewei’ in Chinese Medicine, meaning ‘the transmitting points’. However, this name has been so widely used, there is no point to change it now for our discussion.

    Acupuncture points are the responsive points or sensitive points on the meridians and other parts of the body. They are the special locations where energy is transmitted between the inner structures and the surface of the body. These spots can reflect disease or unhealthy conditions by giving forth painful sensations when touched or pressed. These points are (but not limited to) where the therapists apply treatments. When the body is deficient of positive energy, negative or harmful energy will be able to invade the body through these spots, causing illness. Stimulating the related points can boost and mobilize the positive energy, balance Yin/Yang energy and cure the disease. There are three types of points:

    1. 14-main-meridian points

    2. Extraordinary points

    3.’Yes’ points.

    The 14-main-meridian points are the spots on the 12 main meridians plus the spots on the governor and conception vessels. Each spot has a unique name and a fixed location. They are the main acupuncture points. The extraordinary points are the points that have names and fixed locations. These locations are not on a particular meridian. ‘Yes’ points are also called pain points, but they don’t have names or fixed locations. They are the sensitive points related to the diseases. The ‘yes ‘name came from a story. When treating a patient, the doctor pressed a spot unintentionally, and the patient uttered ‘oh yes’.

    There are approximately 360 acupuncture points in total on the human body. With so many tiny points to remember, one can easily be intimidated. As a matter of fact, for self -healing and caring purposes, we don’t have to memorize all these points. We only need to remember roughly 20 most used and effective points. If you need to use more points, just look for them using the meridian and acupuncture point charts. Each point has a unique and meaningful name, which gives some key information about this particular point, such as main function, usage, location, or other. In English, the English spelling of the Chinese names are directly used. For people who don’t understand Chinese, it is hard to comprehend the significance of each name and, therefore hard to remember all the foreign sounding names.The format of the international symbols for acupuncture points is fairly easy. Since most of the points belong to one specific meridian (Jing), it only makes sense that their symbols are associated with those meridians. You can take two abbreviation letters of that meridian’s name and number all the points along the way, from the starting point to the end point. For example: the name of the Xue-hai point means ‘the sea of blood’ in Chinese and can be used for blood-related issues. Its English symbol is SP10, because it belongs to the spleen meridian and is the 10thpoint from the start.

    How to Find an Acupuncture Point?

    When considering an acupuncture point as a tiny point, it might be really difficult to find it. However, if you think of it as a small precise area, it becomes quite easy. To locate a subject on a 2D plane, you need 2 coordinates. To locate an sensitive point, we use a reference point and a distance. The reference point is a known location on the body, such as ‘the tip of the nose’, ‘the highest point of the ankle bone’ etc. The distance is measured by your own hand. The unit is ‘cun’. The width of your thumb at the mid joint is one ‘cun’, the width of middle three fingers at the mid joints is two ‘cun’, the width of the four fingers (without the thumb) at mid joints is three ‘cun’. How do you know if you have found the right point? When you press on it, if you feel kind of sore and sense a little pain (acute pain means you are not well somewhere), then you are on the right spot. Every main meridian has a primary point. That is the point where the primary energy of this meridian originates. Stimulating this point is one of the most effective ways to boost the positive energy found in this meridian.

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    Source by Wendy Q Wang

    Views: 1

  • One of the Best Pound for Pound: Juan Manuel Marquez

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    Mexican boxing legend Juan Manuel Marquez is not only a legend in his home country but also a global sports icon. His story is inspiring and is an example for other young boxers to follow. Hailing from Iztapalapa one of the poorest regions in Mexico Marquez’s rise from an average Mexican to a boxing legend is nothing short of amazing. Currently Marquez is preparing for his next big fight against Timothy Bradley. The Marquez VS Bradley fight is among the most anticipated this year as this match could determine once and for all the best welterweight in the world. In light of this fight and his overall career Juan Manuel Marquez is launching a new documentary titled Libra X Libra (Pound for Pound). Let’s discuss this documentary and Marquez’s story in more detail.

    The Documentary

    All boxing enthusiasts going to the Marquez VS Bradley match should watch this documentary. You will get to take an in depth look into Marquez’s life. Everything related to his boxing career has been discussed in this documentary. You will get to hear the views of those who trained Marquez and helped him throughout his career. You will get to see Marquez’s background and learn how he started his career.

    Training and Fitness

    This documentary just might encourage you to get Marquez VS Bradley tickets. Libra x Libra will show you the training regime of this great fighter. You will get to know what makes Marquez special as a boxer in the ring. Marquez will also discuss how he keeps himself in shape and what motivates him every time he steps in the ring for big fights such as the upcoming Marquez VS Bradley match.

    Family

    The documentary will take you right into Juan Manuel Marquez’s home and show you how he spends time with his family. Marquez will also talk about his beliefs and some of his proudest moments in the boxing ring.

    Conclusion

    Libra X Libra should excite all boxing enthusiasts. This is a great documentary that shares the experiences of a true boxing icon. Anyone who is planning to go to the Marquez VS Bradley match should watch this documentary first. It is a must watch for everyone as it will give you a detailed perspective into Marquez’s life and career. The documentary has a runtime of 90 minutes and is in Spanish. But you can get English subtitles as well if you don’t understand the language.

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    Source by Marisol Martinez

    Views: 0