Tag: Details

  • Medical Product Alert N° 1/2020 (English version)

    Medical Product Alert N° 1/2020 (English version)

     

    Falsified antimalarials in West and Central Africa displaying an outdated WHO Essential Drugs Programme logo

    This Medical Product Alert relates to a series of confirmed falsified antimalarials circulating in West and Central Africa. Medicines subject of this alert display a similar logo to the outdated
    WHO Essential Drugs Programme logo.
     

    Since 2013, different falsified medicines, all displaying the outdated WHO Essential Drugs Programme logo, have been reported to the WHO Global Surveillance and Monitoring System by various stakeholders. The continued and widespread availability of these falsified medicines highlights a strong need for additional vigilance. WHO previously published two alerts on this issue (No.132 in Oct 2014, and No.131 in March 2014)

    This WHO medical product alert N°1/2020 refers to falsified Quinine Sulphate 300mg presented in six different combinations of batch numbers, expiry and manufacturing dates (see Table 1). The fraudulent use of the outdated WHO Essential Drugs Programme logo may create a false sense of product quality.

    Table 1: List of identified falsified Quinine Sulphate 300mg, subject of WHO Alert N°1/2020

    Medical Product Alert N° 1/2020 (English version) 2

    Recently received results of analysed samples show they do not contain any of the expected active ingredients.

    Quinine sulphate is referenced on the WHO Model List of Essential Medicines, to manage and treat severe malaria. At this stage, no adverse reactions attributed to these falsified products have been reported to WHO.    

    All the above falsified products claim to be manufactured by REMEDICA LTD – Cyprus and to contain 300mg of quinine sulphate. Remedica Ltd has confirmed that:

    • they did not manufacture the above falsified products; and
    • the variable data (batch number and dates) on the above products has never been used by Remedica.

     These falsified medicines display the following common characteristics (please see photographs):

    • grey or white plastic containers which contain 1000 loose circular tablets each;
    • display the outdated WHO Essential Drugs Programme logo;
    • English and French labelling with mistakes and inconsistencies; and
    • discovered at patient level in both regulated and unregulated outlets.

    Product details, photographs and advice to the public are available on the following pages.

    Outdated WHO Essential Drugs Programme logo 

    Medical Product Alert N° 1/2020 (English version) 3

    Photographs of confirmed falsified Quinine Sulphate 300mg tablets subject of
    Medical Product Alert N°1/2020

    1.       Falsified
    Quinine Sulphate Tablets B.P 300mg
    identified
    in Chad (Batch 44680)

    Medical Product Alert N° 1/2020 (English version) 4

     

    Medical Product Alert N° 1/2020 (English version) 5

    Medical Product Alert N° 1/2020 (English version) 6Medical Product Alert N° 1/2020 (English version) 7Medical Product Alert N° 1/2020 (English version) 8

    Medical Product Alert N° 1/2020 (English version) 9

     

    WHO requests increased vigilance within the supply chains of countries likely to be affected by these falsified products. Increased vigilance should include hospitals, clinics, health centres, wholesalers, distributors, pharmacies and any other suppliers of medical products.

    If you are in possession of the above products, please do not use. If you have used these falsified products, or if you suffer an adverse event having used these products, please seek immediate advice from a qualified healthcare professional, and ensure they report the incident to your local Ministry of Health/National Medicines Regulatory Authorities/National Pharmacovigilance Centre.

    All medical products must be obtained from authentic and reliable sources. Their authenticity and condition should be carefully checked. Seek advice from a healthcare professional in case of doubt.

    National health authorities are asked to immediately notify WHO if these falsified products are discovered in their country. If you have any information concerning the manufacture, distribution, or supply of these products, please contact rapidalert@who.int . 

    WHO Global Surveillance and Monitoring System

    for Substandard and Falsified Medical Products

    For further information, please visit our website: www.who.int/medicines/regulation/ssffc/en/

     

    Medical Product Alert N° 1/2020 (English version)
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    https://www.who.int/news-room/detail/09-03-2020-medical-product-alert-n-1-2020-english-version

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  • Cathay Pacific fined by UK watchdog over massive data breach

    Cathay Pacific fined by UK watchdog over massive data breach

    Hong Kong carrier Cathay Pacific has been fined HK$5 million by Britain’s privacy watchdog over a huge data leak of more than nine million customers including passport numbers and credit card details.

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  • WHO launch eEML

    WHO launch eEML

    The World Health Organization has launched a new easy-to-access, digital version of its Model list of Essential Medicines (EML). The move will revolutionize the way this core WHO reference tool is used.

    More than 150 countries currently use the WHO list to work out which medicines best meet their national health contexts and priorities, so they can compile their own national essential medicines lists.

    Essential medicines are those that satisfy the priority health care needs of a population. They are the medicines that need to be available in a functioning health system at all times, in appropriate dosage forms, of assured quality, and at prices individuals and the community can afford.

    Keeping up-to-date lists of the most important medicines a country needs is key to achieving health for all in a sustainable way.

    Since 1977, the WHO list has been revised every 2 years (most recently in 2019) by a group of experts and published in print or PDF formats. It includes information about available dose forms and strengths; specifications as to who should take a medicine; what conditions a medicine can treat and how it should be taken, as well as details about the clinical evidence supporting recommendations being made.

    The new electronic version brings the traditional EML to smartphones and computer screens in a comprehensive, freely accessible, online database. Instead of flicking through pages of information, users can search by simply clicking on the name of a medicine, for example, or a health issue. They can also make their own customized lists by exporting the list – in full or in part – into an Excel or Word version.  

    The electronic EML is the latest step in WHO’s effort to harness digital technologies to drive improvements in global public health, and advance progress towards universal health coverage. 

     

    WHO launch eEML
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    https://www.who.int/news-room/detail/27-02-2020-who-launch-e-eml

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  • The Essence of Technical Writing

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    The Gist of Technical Writing

    Technical writing, though may seem to be complex outwardly, is not that much complicated when approached in a pragmatic and systematic way. To make it simple, technical writing is just the process of peeling the outer chunky cover of the complexity of the entailed subject and showing the common reader the right way to feel the inner softness at ease.

    The Objective of Technical Writing

    Technical Writing is the process of taking away the toughness of the subject and making it simple and straightforward so that even ordinary readers who do not possess the grasp of the subject can easily digest the topic. A technical writer must be capable to assimilate the subject technical communication in its entirety and must be competent enough to translate the same into a commonly used language avoiding all of the included technical jargon.

    Though the subjects can vary, an expert technical writer will have to be skillful in providing the readers practical and precise content regarding the discussed subject in an ordinary language. The topic may be based on issues such as computer snags, recently launched innovative apps, description of a consumer gadget, mobile phones, computer tablets, medical items, or many other such things that are par for the course of modern living. A talented technical writer will delve deep into the subject and will gather all the relevant practical points and then will pass them to the readers without losing the grip of the subject, but, in a simple language. There lies the real significance of a technical writer.

    Give Valuable Information to Readers

    One of the main points that all technical writers will have to take care is to include valuable information that will be useful to the readers rather than detailing the apparent technical data. Readers will be more interested in knowing what the item concerned will impart them, rather than the physical or technical specifications. That does not mean that the writer must completely avoid such technical details; the only thing that he or she must ensure that the detailing must be customer-oriented.

    One Basic Tip

    To become a good writer, one should become a good reader and when the topic comes to technical writing, the writer must be clued-up on the latest technological advancements. The writer must absorb the scientific advancements as and when it comes to pass, and in our time the best bet for it is to rely on the effectiveness of the various internet platforms. In short, all technical writers must comprehend and assimilate the subject concerned fully before trying to pass on to the readers.

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    Source by Kaliyath Achutha Kumar

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  • Customer Service Tips – How to Handle Irate Customers

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    Are you ready to learn how to keep every guest happy? It starts with making sure that your managers are thoroughly trained in every position within your restaurant. They need to know all the jobs, so they can step in if someone calls off sick, or if sales are higher than expected.

    The manager needs to be highly trained in excellent customer service. This type of service is called “wow” service because your customers will say “Wow!” about their experience at your restaurant.

    One way to easily accomplish that “wow” experience is simply by telling your managers that every time they are in direct contact with any guest, that they are smiling, being friendly and attentive to the guests. If a famous person was coming to your restaurant, how would you treat that person? Every guest should be receive that same VIP treatment.

    In case of a dissatisfied, angry, or irate customers, we recommend applying the GLAD technique. This will dramatically decrease customer related matters, and lead to customer recovery.

    What is the GLAD Technique?

    1. Go to the guest
    2. Listen carefully to the guest
    3. Apologize to the guest
    4. Do what it takes to solve the problem

    When approaching the upset customer, always shows genuine concern. It is important to listen to the guest without cutting them off. Make sure that you take the time to fully understand their concerns. Remain calm. Responding to anger in a calm manner may help reduce the person’s anxiety. Don’t be fake, be real.

    Always apologize to the guest, even if the customer is wrong. Even when you are certain the person is wrong, go with the mindset that the person is right. Never offer excuses as to why the problem occurred, but offer solutions instead.

    Solutions will vary depending on the complaint and the circumstances. Offer a solution and ask if this will meet the customer’s needs. Go above and beyond. Remember, one angry customer leads to other lost customers. Keep in mind that for each customer you lose, you will lose 11 customers within the next few weeks. That number will compound because those 11 people will also repeat what they heard from the first customer. Ultimately you could be losing hundreds of customers because of one dissatisfied customer. If the matter is serious, you could even lose your restaurant’s reputation, and the restaurant could end up being shut down.

    Every customer that leaves your restaurant tells family, friends and co-workers about the experience at your restaurant. If the experience was mediocre they won’t say anything, but if it was very good experience at your restaurant they will tell others. If it was a negative experience and they walked out dissatisfied, then the reputation of your restaurant will be impacted. Negative feedback from your customers could mean the end of your business. Don’t underestimate the power of the word-of-mouth effect. Word-of-mouth will work with you or against you depending on the guest’s experience.

    Do you really want to lose business because of customer complaints? Teaching effective customer service techniques to your managers and staff should be at the top of your to-do list.

    Teach your managers to be proactive in preventing customer related matters. Manager presence in the dining room is a wonderful path to reduce customer complaints. The manager should spend at least 80% of his/her time in the dining room, and only 10% in the manager’s office.

    The manager also needs to physically approach each customer’s table to ensure that WOW guest service is in effect. The manager also needs to learn how to detect negative body language and how to express positive body language.

    How do customers show their dissatisfaction with their body language?

    • When you are in direct eye-to-eye contact, you can witness the anger in the customer’s eyes.
    • Seeing untouched food, especially when everybody at the table ate their food, except the one customer who barely touched his or her food.
    • The manager asks the customer, “So how was your meal and service tonight?” The customer replies, “It’s okay”. If the customer was fully satisfied with both the service and the meal they may say it was “terrific” or “great,” not just “okay.”
    • When you look at a guest and you get an uncomfortable “gut” feeling, act on that feeling.
    • You see a customer looking around as though they want someone to help them. You may even see them glaring at a server speaking with other customers.

    What is your body language saying?

    • Always use direct eye contact when talking to your guests. Never look away while you are talking to your guest. Looking away gives the impression that you are not interested in what the other person has to say.
    • Never cross your arms when talking to guests, this could be interpreted as shutting them out or anger.
    • Never roll your eyes, as this is very disrespectful and it appears that you are belittling their concerns.
    • Constantly listen to the guest even if they are angry. It may help to allow the person to vent their anger. Always acknowledge their feelings.
    • Ask the customer what would improve the visit to your restaurant.

    What do you do with Moody Customers?

    This is your opportunity to turn around the customer’s mood from a bad to good. Make certain that you are on top of things and pay attention to details. If you have any concerns about their experience, you may even offer the table a free appetizer or dessert. It may seem like you are losing money by “giving away” food or “discounting” their meals; however, you will lose more money from each lost customer than you will for that one food item or meal. If you successfully turn things around, then you may create repeat business. Kindness and consideration of their needs will often overcome their anger.

    A wise person said, “How you handle positive feedback is important, but it is more important to know how to handle negative feedback.” Make sure you tell the customers that you appreciate the fact that they took the time to tell you about their experience. Don’t make excuses, instead find solutions. Don’t disagree with the customer, even if you know the guest is wrong.

    If you don’t learn from your mistakes, you are doomed to repeat them again and again.

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    Source by Donna Schim

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  • Welding Jobs: Ideas You Can Use At Home To Make Money Welding (No Boss While You Make $100,000)

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    What if you could make $100,000 a year welding from home?

    What if you could make even an extra $500 a month from home, using your current skills? If you are a welder with basic welding skills and you are between jobs or you are being under paid in your current job, it might be worth your time to read this article – let’s think outside the box for just a minute on how you can make money welding from home.

    From Home Welding # 1:

    Teaching or tutoring any skill is a very profitable business. In any town of any size you’ll see at least one tutoring business in a strip mall brick and mortar location. In that same town will be at least a dozen other tutors working from home, making good money.

    Yes, most of the time they are tutoring math and reading to students. Lean back and think about what skills you have that can also be used in a tutoring business you can set up and milk cash from, like milk from a cow.

    Let’s say you are good enough with TIG to weld razor blades or pop can butts.

    If you can teach a non welder to operate a TIG torch good enough to go on and practice on their own at their home in about 3 hours of your hands on theirs – they will pay up to $100 an hour for 3 hours of TIG instruction. Just 2 students a day would bring you $100,000 a year. If you think I’m kidding I’m NOT! There are many reasons why education is so valuable – and that includes intense, focused tutoring in welding.

    6G pipe welding is the highest paid of all welding certifications – most 6G welders make $100k to $300k a year – and demand is crazy. However, if you are a 6G welder and you want to stay home, you can set up and teach 6G in your garage. Let’s say you do this with 7 students, each paying you $10,000 for a 3 month course. Yes, they will pay it – especially if you show them how they will have more time with your hand on theirs (the #1 secret to learning 6G fast).

    From Home Welding # 2:

    I was in Palm Springs the other day. I have been in and around the trades for 30 years… and when you see a tradesman’s truck and it is late model without dents or many scratches, clean, organized and well equipped, it means (99% of the time) that guy is making money.

    I pulled up to a light behind just such a truck – “Joe’s BBQ Service and Repair.” That’s it – that is all Joe does. He will weld cast aluminum or steel. He’ll clean and polish. He’ll replace a burner or a control. OR he’ll buy your old unit and sell / or sell you a new one.

    Yes, you need a town with a lot of high end BBQs. Other than that, go get it.

    From Home Welding # 3:

    Large steel cut outs. In art of all kinds, size matters. For example, 20 years ago we purchased two 4′ long coat racks – each is a piece of 1.5″ x 1.5″ x 1/8″ angle 4′ long with 6 horse shoes welded to the angle to hang the coats.

    On the horizontal surface of the angle is welded a scene made of 7 horse and 7 tree cut-outs. We paid $185 for each of these 20 years ago… that would be about $300 a piece in today’s dollars.

    The problem with you making these is that the 14 cut outs on each unit are too small too many to cut by hand – you need a computerized plasma table to make these.

    Here is where the magic of size makes all the difference.

    The artist who drew the cut outs on our coat rack was good. Each of the 7 horses is different and beautiful, as well as the trees. Any – or all of these – cut outs can be scaled up with chalk onto a sheet of say 4′ x 8′ x 3/16″ steel. Now, all you need is a plasma or an oxy torch to create the large version.

    What would a horse cut from a 4′ x 8′ sheet sell for?

    $300 to $700. It would depend on where you are and how you market it. Marketing is a large part of any business. Good marketing is not hard – you can do it.

    You can see, if you could get a “business pipe” full of inventory and sales and you were delivering 2 horses a day, you could easily make $100k. The other major opportunity with big cut outs is gates. The key to all of this stuff in the art category is beautiful line drawings. If you are not an artist, hire one on the condition that they sign the copyright to you.

    There are endless ideas to utilize even your most basic welding skills from home to make an excellent living or just extra money. The trick is:

    Step A:

    Find what will work best for you.

    Step B:

    Write out a simple plan of attack. Don’t put the cart before the horse. Many small businesses fail because the owner gets all wrapped up in the details and loses site of what is important. Here is what is important: Don’t spend money – MAKE MONEY!

    Step C:

    The first rule of business is to GET NOTICED. That is also the end goal of all marketing – once you have enough eyeballs on you, you will succeed. The common mistake is to leave marketing for last while concentrating on every little rule and piece of paper. A business license will do you no good if you don’t make money! Save your money and get it (if you really need one) when you make some money. Towns and cities will simply say, “do you have a business license?” When they ask, say: “I’m getting one now.”

    Conclusion:

    You are blessed to live in a country where you can go from nothing to something in a hurry. However, to get anywhere in a hurry requires running hard. You’ll never regret it.

    What should you do next?

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    Source by Scott R. Linden

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  • Was Ever Vlad the Impaler (Dracula) In Love?

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    A Dracula love scene is what a lot of people search for, but what about a true love story of the famous Prince? The character of Vlad Dracula III – Prince of Walachia in the XV century – was during the time the subject of many books, articles, movies, stories, etc. so that, more people could say that everything has been told about him. The truth is there are still a lot of important details about Prince Vlad’s real life, unknown to the large readers. Of course, it is pity to not be brought to the light for the audience! About Vlad Dracula Impaler everybody knows today that was a cruel person, a merciless impaler, and so on, but did you ever think that he could have been in love? Less people know that Prince Vlad Dracula III had also a romantic side!

    A Transylvanian Chronicle from XIII century discovered in Brasov town- Romania, reveals rare details about the life of Vlad Dracula III during his stay in Brasov region between 1451-1456. Through other unique information about him, there is also one that refers to a deep Dracula love scene lived with a young beautiful German Saxon girl. You have to know that as a person, Vlad Dracula Impaler was a charming man! The other knights envied him not only for his ranks and bravery, but also for his physical appearance, for his charming green eyes “like of a dragon” as the chronicler Bonifinius noticed. The women felt attracted by him, so that except his two well known marriages, he had more love affairs, having also some illegitimate children. It is to know that before becoming ruler of Walachia in 1456, Vlad Dracula III was the military governor of Southern Transylvania for 5 years. Meanwhile, Vlad Dracula Impaler lived one of his greatest love affairs, with a beautiful German Saxon girl, named Katharina. Moreover, it is supposed that this relationship was one of the intrigue reasons that led to his arresting in the autumn of 1462 by Matei Corvin! How the things happened in this unique Dracula love scene?

    It is about Katharina Siegel, the daughter of a weaver from Brasov town and one of the most beautiful girls in region, more Saxon knights pretending her heart. Well, my friend, according to the local custom, every family from the town should have assured by turn, the provisions for the soldiers who guarded every craft’s bulwark. In a frozen December morning of 1455, it was the turn of Siegel’s family to supply and Katharina strove together with her cousins to push up a sledge, to the fortress’s hill. Vlad Dracula Impaler who just were up in the bulwark with his officers, saw Katharina tormenting and to the every body’s astonishment; suddenly he got down to help her! In the spite of the horrible things she heard about Vlad, Katharina was impressed by his kindliness! Meeting the young 17 years girl, with her blue big eyes and golden hair, Prince Vlad Dracula III had felt suddenly in love at first side and in the spite of his friend’s advice, he involved in a deep love affair with the beautiful Saxon girl. Nevertheless, this relationship was considered an offence by the high Saxon families, as most of them desired Katharina to become their daughter-in-law. In the spite of all risks, Vlad Dracula Impaler did not gave up this relationship and the Saxons from Brasov region will never forget this!

    Katharina and Prince Vlad lived a great romance for many years, even if he became ruler of Walachia in 1456, thus being forced to leave Southern Transylvania. Vlad Dracula III loved her so much that even intended to marry her after he became widower in 1462, as his wife Jusztina suicides herself. However, he did not succeed to fulfil this intention because in 26the of November 1462, he was arrested during the passing of the narrow place in Piatra Craiului Mountains, close to the famous Bran Castle Transylvania. This arresting of Vlad Dracula Impaler was the consequence of the Saxons merchandiser’s intrigues from a fake letter sent to Matei Corvin, King of Hungary and Prince of Transylvania. According to the Transylvanian Chronicle, it is supposed that Vlad’s Saxons rivals to Katharina’s heart, essentially contributed to the intrigues that changed in this way, Vlad’s thread of life! Matei Corvin kept him in detention for 14 years, where he had his own style of life and in time the things got change.

    However, even Vlad Dracula Impaler had during his life more love affairs and he will even marry later for the second time with a relative of Matei Corvin, the beautiful Katharina will always remain in his heart as his greatest love ever! It is a real Dracula love scene, scarcely to meet in the historical documents!

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    Source by Aurel Danescu

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  • A Review of the Protege Financial Multi-Level Marketing Program

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    The company Protege Financial first registered their domain name in June 2006, although this is the first time I’ve heard of this company. They are based out of Valencia, CA. I’m very familiar with that area of Orange County being a Southern California native myself. The main reason this company exists is to provide their clients with investment vehicles that will not go away despite the bad economy.

    The partners that make up this company are Michelle Seward, Scott Foulk and Mark Francovich which claim to have 4 decades of investment and financial know how behind them. The owners also state they launched Protege Financial because they really care about their clients and set this company up with an MLM Compensation Plan to help spread the word across the United States. Apparently they officially just launched July 4th 2009.

    Apparently these 3 partners have already helped thousands of clients. When I visited their website they do have their actual office address, phone and fax number prominently visible on their website, so it appears they are not hiding. One of the main products they offer their clients are “Tax Free Income” vehicles that people can use to help hedge the low wages they could experience when they retire.

    When I visit the Protege Financial website, I don’t see any credential logos like CFP (Certified Financial Planner) or BBB (Better Business Bureau) or anything like that nor any Internet Trust Logos. I’m not a professional Website Designer and I could throw this website up within one night easy. The company that designed their site is based out of Idaho. Also I couldn’t find details on how much reps get paid for referrals or the MLM Compensation Structure.

    In addition, the website just had those generic type paid videos which appear to be a standard voiceover. I’ve heard the same voice on many other voiceovers used for other companies so they don’t sound original or sound like they come from the owners. And no pictures of the owners on the website, not even with their bio statements.

    This being the end of August 2009 and the fact that they launched launched July 4th 2009, I assume this site would have been completed by now. Add this to the fact that it is an investment company to be honest almost terrifies me. Money is hard to come by these days, and on the occasion when I am able to save a grand or so I like to put it in a Mutual Fund setup by my bank which is a major bank in the US.

    Protege Financial does offer a free consultation. When you get to the website, all you need to do is fill out a form and someone will end up calling you back. And if you live in or are visiting Southern California, they have Career Opportunity Meetings every Thursday evening from 7:00 to 9:00pm (as of the time of this writing) Pacific Time.

    I noticed a testimonials section on the Protege Financial website. It had 7 testimonials with just two initials under each name. Finally the company offers a free eBook just by filling out your Name, Email, City and State. This eBook is supposed to educate you on the basic types of Investment Vehicles that are out there.

    I’m not accusing this company of being a scam. They could very well be experienced financial planners with little experience on establishing credibility on the internet with trust logos, pictures of themselves, write-ups of successful reps in their company, etc.. But this is even more important in Network Marketing. I would be extremely cautious here. If anyone has had any experiences, good or bad with this company, we would like to hear about them and you can post your comments on our blog.

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    Source by Brian Garvin

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