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  • The Masculine Bag of Tricks

    The Masculine Bag of Tricks

    What males, of their egoism, consistently mistake for a deficiency of intelligence in girl is merely an incapacity for mastering that mass of small mental tips, that advanced of petty knowledges, that assortment of cerebral rubber stamps, which constitutes the chief psychological tools of the typical male. A person thinks that he’s extra clever than his spouse as a result of he can add up a column of figures extra precisely, and since he understands the imbecile jargon of the inventory market, and since he is ready to distinguish between the concepts of rival politicians, and since he’s aware about the trivialities of some sordid and degrading enterprise or occupation, say soap-selling or the legislation.

    But these empty abilities, of course, should not actually indicators of a profound intelligence; they’re, actually, merely superficial accomplishments, and their acquirement places little extra pressure on the psychological powers than a chimpanzee suffers in studying learn how to catch a penny or scratch a match. The entire bag of tips of the typical enterprise man, and even of the typical skilled man, is inordinately infantile.

    It takes no extra precise sagacity to hold on the on a regular basis hawking and haggling of the world, or to ladle out its regular doses of unhealthy drugs and worse legislation, than it takes to function a taxicab or fry a pan of fish. No observant particular person, certainly, can come into shut contact with the overall run of enterprise {and professional} males—I confine myself to those that appear to get on on the earth, and exclude the admitted failures—with out marvelling at their mental lethargy, their incurable ingenuousness, their appalling lack of bizarre sense.

    The late Charles Francis Adams, a grandson of one American President and a great-grandson of one other, after a protracted lifetime in intimate affiliation with some of the chief enterprise “geniuses” of that paradise of merchants and usurers, the United States, reported in his previous age that he had by no means heard a single one of them say something price listening to. These have been vigorous and masculine males, and in a person’s world they have been profitable males, however intellectually they have been all clean cartridges.

    There is, certainly, honest floor for arguing that, if males of that kidney have been genuinely clever, they might by no means succeed at their gross and driveling considerations—that their very capability to grasp and retain such balderdash as constitutes their inventory in commerce is proof of their inferior mentality. The notion is definitely supported by the acquainted incompetency of first fee males for what are referred to as sensible considerations. One couldn’t suppose of Aristotle or Beethoven multiplying 3,472,701 by 99,999 with out making a mistake, nor might one suppose of him remembering the vary of this or that railway share for 2 years, or the quantity of ten-penny nails in 100 weight, or the freight on lard from Galveston to Rotterdam. And by the identical token one couldn’t think about him professional at billiards, or at grouse-shooting, or at golf, or at another of the idiotic video games at which what are referred to as profitable males generally divert themselves. In his nice examine of British genius,

    Havelock Ellis discovered that an incapacity for such petty expertness was seen in virtually all first fee males. They are unhealthy at tying cravats. They don’t perceive the trendy card video games. They are puzzled by book-keeping. They know nothing of get together politics. In temporary, they’re inert and impotent within the very fields of endeavour that see the typical males’s highest performances, and are simply surpassed by males who, in precise intelligence, are about as far under them because the Simidae.

    This lack of talent at handbook and psychological tips of a trivial character—which should inevitably seem to a barber or a dentist as stupidity, and to a profitable haberdasher as downright imbecility—is a personality that males of the primary class share with girls of the primary, second and even third lessons. There is on the backside of it, in reality, one thing unmistakably female; its look in a person is sort of invariably accompanied by the opposite contact of femaleness that I’ve described. Nothing, certainly, may very well be plainer than the truth that girls, as a category, are sadly poor within the small expertness of males as a category.

    One seldom, if ever, hears of them succeeding within the occupations which carry out such expertness most lavishly—for instance, tuning pianos, repairing clocks, practising legislation, (ie., matching petty tips with another lawyer), portray portraits, retaining books, or managing factories—regardless of the circumstance that the good majority of such occupations are effectively inside their bodily powers, and that few of them supply any very formidable social boundaries to feminine entrance. There isn’t any exterior cause why girls should not succeed as operative surgeons; the best way is vast open, the rewards are massive, and there’s a particular demand for them on grounds of modesty. Nevertheless, not many ladies graduates in drugs undertake surgical procedure and it’s uncommon for one of them to make a hit of it.

    There is, once more, no exterior cause why girls shouldn’t prosper on the bar, or as editors of newspapers, or as managers of the lesser kind of factories, or within the wholesale commerce, or as hotel-keepers. The taboos that stand in the best way are of very small power; numerous adventurous girls have defied them with impunity; as soon as the door is entered there stays no particular handicap inside. But, as each one is aware of, the quantity of girls truly practising these trades and professions may be very small, and few of them have attained to any distinction in competitors with males.

    Extract from IN DEFENSE OF WOMEN by H. L. Mencken

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  • Losing Her Religion: Nigeria’s Faith Unveiled In The Face Of COVID-19 By R. Evon Benson-Idahosa

    Losing Her Religion: Nigeria’s Faith Unveiled In The Face Of COVID-19 By R. Evon Benson-Idahosa

    Me, circa 1984, in my choir uniform and what was possibly the now infamous tambourine.
    Me, circa 1984, in my choir uniform and what was possibly the now infamous tambourine.

    R. Evon Benson-Idahosa, Esq
    R. Evon Benson-Idahosa, Esq

    Losing Her Religion: Nigeria’s Faith Unveiled In The Face Of COVID-19 By R. Evon Benson-Idahosa 1R. Evon Benson-Idahosa, Esq


     

    I remember falling asleep at a Tuesday evening church service as a 9 year old child. I had a tambourine on my lap and as I fell to the floor, it reverberated thunderously throughout the hall, drawing the attention of everyone who had been attentively listening to the dynamic preacherman. I awakened to piercing stares and side eyes- particularly from my father- whose message I had disrupted. Every Nigerian child knows that stare, that glare that silently speaks a thousand words, cloaks you in debilitating fear and assures your quivering being that there will be consequences. Needless to say, it was a quiet ride home and for the rest of the revival week, I was ushered to the front row where I forced my eyes open, humming tunes to myself to stay awake.

    Losing Her Religion: Nigeria’s Faith Unveiled In The Face Of COVID-19 By R. Evon Benson-Idahosa 2Me, circa 1984, in my choir uniform and what was possibly the now infamous tambourine.


    Saying that I literally grew up in church would be an understatement. Week long revival services, such as the one I reference above, were customary. I was also in the choir, went to Sunday school before church services on Sunday, Agape Force Children’s meetings on Saturdays, mid-week services and the occasional 6:30 am morning prayer services, followed by our home bible study with Auntie B. And because my father was Archbishop Benson Idahosa, there were no negotiations. It just was.

    At the age of10, shortly after the infamous “tambourine experience,” the truth of those messages became real and I earnestly became a follower of The Way. And so, as news began to sweep the globe of the novel corona virus and its import, I found myself immediately turning to my faith as a source of comfort and peace. I also called my mother, who now heads CGMI, the global ministry my father left when he passed away 22 years ago. Her words of encouragement and the tone of her voice assured me that, as we like to say in Nigeria, ‘it is well.’

    And it will be.

    But for now, the pandemic continues to rage, as thousands succumb to its will. First China. Then South Korea. Japan. An epidemic. Then Italy, the UK, the US. Thousands upon thousands of cases were being reported and every day brought the reality closer to home. Then it became a global pandemic and as it stands, the WHO estimates that there are 719,700 confirmed cases globally, with almost 34,000 deaths.

    On February 28th, Nigeria, Africa’s most populous nation, confirmed its index case of the corona virus which arrived the country via an Italian businessman. As I write, her Centre for Disease Control is reporting a total of 135 confirmed cases and two deaths, having conducted just several hundred tests, even though thousands of passengers have arrived from varying countries since the index. Self isolation has been deemed an advisory, not mandatory measure.

    Nigeria has taken what some would consider drastic, yet in this writer’s opinion, insufficient and strikingly Western style measures to address what is likely to come in the absence of a miracle. In addition to finally closing her borders from international travelers, including Nigerians, schools have been shut down, civil servants are being asked to work from home, “social distancing” policies are being enacted and several states, including my home state of Edo, have prohibited religious, social and public gatherings of more than 20 persons.

    In a country where over 90% of her citizens profess to be religious, most Nigerians are accustomed to turning to their faith in times of crisis. The corona virus pandemic is no exception. Many who had strayed from God are now repenting of their sins and brandishing the sign of the cross as they leave their homes. Others are praying for a “Passover,” as CNN and other news outlets flood us with “end of the world,” doomsday messaging. As a result, many of us are yearning to collectively gather to pray.

    Whether the desire to collectively gather is buttressed by denial (“coronavirus is not here” — “the spirit of corona virus is dead in Nigeria”) or stems from a deep seeded longing for God to show mercy to a healthcare system that is wholly unprepared to handle the worst case scenario, the fact remains that Nigeria’s religious faithfuls are unaccustomed to missing gatherings for anything. Services are considered sacred times to commune with God and to be encouraged by the brethren. Others hang on to every word of their clerics who, in some cases, insist on serving as a religious crutch- intermediaries between their congregants and God. Many believers who engage with God on a transactional basis come bearing tithes and/or offerings in the hopes that God will hear their prayers. (He hears them regardless.)

    As such, the prohibition on religious gatherings of more than 20 (which essentially translates to a prohibition of services in general) has resulted in many Nigerian believers losing their ‘religion,’ i.e., left bewildered as to how to make the adjustment to a God who potentially exists outside the four walls of their churches; to a God who speaks directly to them in God’s long forgotten voice. Who, precisely, are Nigerian believers without our religions and religious houses of worship?

    Could it be that for the first time in a long time, Nigerian believers are being presented with a church-less opportunity to develop even more meaningful personal relationships with their God; to ‘lay hands’ on themselves and speak words of healing into their children from a God who has always heard them? Could this pandemic serve as an opportunity for believers to be what Murray Bowen describes as a ‘non-anxious presence’ to those who may be paralyzed by fear? Or as a practical example, to give our hired staff the much deserved paid time off to assuage the fears of their own elderly parents? As we creatively consider our individual responses, it is imperative that we recognise that our actions are a reflection of what we truly believe about our faith and the One who implores us to be salt and light.

    As the Church, however, it is unhelpful that some of our pastors are refusing to comply. The other day, I was tagged on a rather unfortunate video of a pastor irresponsibly screaming to congregants that the corona virus cannot withstand Nigeria’s “corrosive anointing.” However, even Jesus instructed us to obey the law of the land (render unto Caesar what is Caesar’s). This blatant refusal to consider the reality that may most aggressively affect those on the margins begs the question of why some churches are so adamant against temporarily closing their doors.

    Sure, we all need hope and encouragement in these perilous and uncertain times, but have we not, after all these years, fed the flock enough “meat” to trust that they can and will turn to God for themselves? Or are we, draped in our own egos, more selfishly concerned that they may not return to our fold and thus, affect our financial bottom line?

    It is not a lack of faith to use wisdom or to be practical. Even Jesus reached out his hand to save Peter when he could easily have let him drown and then used his “corrosive anointing” to raise him from the dead. Wisdom is profitable to direct and I believe my father, who I consider one of the greatest men of faith to ever walk this earth, would have done the needful to protect the sheep. My mother most certainly is.

    To this end, some larger churches are offering their services online. However, for the working poor who faithfully make up the backbone of most Nigerian churches, internet connectivity and/or live streaming of an entire service make that option impractical and/or unaffordable. They are the ones, who because they live day to day, cannot afford to practice social distancing, “stay at home” and for some, even “wash your hands,” because soap becomes a luxury when one’s ‘daily bread’ is devoid of the ‘daily.’ If our government does not step up to courageously seek support that is tailored to our unique realities and then provide that support to those on the margins, the import of the corona virus in our beloved Nigeria could be felt by generations to come.

    As such, could this pandemic present an opportunity for churches to fill the glaring gaps and practically serve the last and the least in a manner that reveals who we profess to be as followers of The Way? Might this be an opportunity for the church to put our egos aside and creatively heed Jesus’ instructions to ‘feed my sheep’, to apply the Balm of Gilead, by serving those who will be most physically, mentally and economically impacted? Practically speaking, could we convert our sanctuaries to temporary hospitals or food pantries where those in need can obtain essentials? Can we use the funds of those who have faithfully donated over the years to buy ventilators and personal protective gear for our hospitals and health workers on the front lines? Can we purchase hygiene products and distribute them to those who may be confined to their homes? This, I believe, is our mandate.

    At the end of the day, my faith in God runs deep. It has guided my life since I was 10 and I prayerfully trust that we will get through this. But as the Nigerian Church temporarily loses her ‘religion’ and her faith is unveiled in the face of COVID-19, she is presented with an opportunity to reverberate thunderously and rise up to be who she professes for such a novel time as this. After all, in the words of Dietrich Bonhoeffer, ‘the church is the church only when it exists for others…not dominating, but helping and serving.’

    WRITTEN BY

    R. Evon Benson-Idahosa, Esq.

    Lead table turner and expert troublemaker at Pathfinders Justice Initiative (www.pathfindersji.org); creating more space for women at the table.

     

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  • Tips for Developing an Effective Black Friday Marketing Campaign

    Black Friday is traditionally said to be the day that retailers start turning a profit for the year. The term refers to the retailer?s bottom line going from red to black, and it is the day the holiday shopping season unofficially starts. Therefore, it?s important to market Black Friday?s discounts and sales effectively. Everything from the timing of the release of the ad to the time the store opens can affect the customer turnout on Black Friday.

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    http://www.associationofmarketing.org/articles/view.php?article_id=6977

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  • 10 Income Streams You Can Add to Your Business (And Increase Your Bottom Line)

    In a nutshell, multiple streams of income means your business has more than one way to make money. For instance, you sell products and you sell services. Those are different streams of incomes. But that’s just the beginning. Here are 10 ideas of different income sources you can use to increase your business’s bottom line:…

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    http://www.associationofmarketing.org/articles/view.php?article_id=6958

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  • Update on Google Authorship

    One of the growing trends in the social media world is creating content on various websites. There has been many issues with regard to the authorship of content which makes it unclear as to who officially made the post. In some cases, there is a description written at the bottom of the page but in most websites, there is no mention of the author at all. Google has come up with…

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    http://www.associationofmarketing.org/articles/view.php?article_id=13863

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  • How to Make the Number with Less People

    Receiving the email or phone call from your boss is never pleasant. ?All hiring is on hold until further notice. We are short of our bottom line number. The CEO wants to approve all hires until the beginning of next year. This means no hiring except in extreme circumstances. You have to make the rest of 2013 with the sales heads you have.? Now you must make the number with less than a full team. Getting a hiring freeze from corporate is out of your control. But what you do about it is not…

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    http://www.associationofmarketing.org/articles/view.php?article_id=14389

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  • Unsubscribe to be Displayed Without Opening an Email for Gmail Users

    Gmail users frustrated with unsolicited marketing emails will now see the ?unsubscribe? link even before they open the message. At present, the link is buried at the bottom of promotional emails.

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    http://www.associationofmarketing.org/articles/view.php?article_id=14444

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  • Stopping Employee Theft in Your Coffee Business

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    Regardless to how good of an employer you are, and even if you treat your employees well, understand that employee theft is a reality, and you need to control it. While it may only be a very small percentage of your staff that might steal from you, it can have a significant financial impact on your coffee business. If it goes unnoticed, employees will usually become even more brazen in their activities.

    When it comes to theft, your employees are likely to fall into one of the following four categories:

    Mr./Ms. honest – these are people who would never think of taking anything if it doesn’t belong to them. If they happen to go home with one of your ballpoint pens, they’ll bring it back the next day, and feel guilty that they took it home, even though it was unintentional.

    Incidental theft – these are people that will take home your pen by accident, and will keep it. And, they may scarf a piece of cheesecake occasionally when you aren’t looking, even though they know they shouldn’t. Because these items have minimal value, they have no great sense of guilt related to their activities.

    Theft because of need and opportunity – this is when you have an employee who is perhaps living on the edge financially, and because they have the need, and because your security may be lax, they’ll take advantage of an opportune situation to take something.

    Compulsive theft – this is the person who is always looking for something to steal, and they have absolutely no conscience about it. They typically rationalize the theft in their own mind. They consider you to be the rich, fat cat, and feel that they are over worked and under paid, so stealing from you is justified.

    Employee theft probably exists to some extent within your operation, whether you are aware of it or not. You can most likely live with incidental theft, provided it doesn’t get out of control. Theft related to need and opportunity is, in reality, your fault. These people would probably not steal from you normally, but a lack of security procedures has created the temptation and means for them to do so. Compulsive theft must be discovered, stopped, and you must eliminate the person(s) responsible.

    Losing product due to theft:

    Your employees may have no desire or need for a sleeve of 12oz. paper cups, Java Jackets, or a roll of toilet paper… but they might like a frozen cake, gallon of chocolate sauce, 6-pack of beer, or a bottle of wine.

    There are some simple things you can do to greatly reduce the chance of being ripped-off. First, don’t allow your employees to store their jackets, backpacks, and purses near where you store products. This makes it incredibly simple for someone to slide something into their bag or jacket pocket when no one is watching. I always had my employees store their personal belongings in the cabinet under the cash register (where someone would always be watching), or in my office, under lock & and key.

    Second, keep the back door of your store locked with a key at all times (you or your supervisor being the only ones having a key). If customers regularly enter through your back door, this may not be an option. If your back door is an emergency fire exit (and it probably is), you’ll need to install an alarmed breaker-bar. The whole point is that you don’t want your employees to be able to flow in and out of the back door without you knowing about it. Carrying product out the back door to their car, a hiding place for later pick-up, or an awaiting friend, is one of the most common ways products will exit your store.

    Once you have made it more difficult to stash things in their personal belongings, or carry them out the back door, employees may resort to hiding items in the trashcan. Of course you will unlock the back door to let them take out the trash. If they have hidden something in the trashcan, a dumpster-diving expedition will certainly be planned for after-hours to recover their treasure.

    Periodic trashcan checks should eliminate this problem, or make it a far less appealing option to anyone considering this method to smuggle things out of your store. Buy a long handle 3-prong garden rake. When employees ask to take out the trash, accompany them, and have them hold the can up on the edge of the dumpster while you rake out the trashcan contents. What you are looking for are things that might have been hidden in the trash, but you can tell your employees that you are merely making sure that small wares aren’t being accidentally thrown away. During the 15-years I owned and managed restaurants, I discovered everything from six-packs of beer, bottles of wine, and packages of steaks hidden in the trash!

    Another situation that will create an ideal opportunity for employees to steal from you is having only one person working in your store. If your baker comes in each morning a hour before you or the next employee, or if one person is left to clean and lock-up the place at the end of the day, opportunities for theft abound. As the old saying goes: when the cat’s away…

    Always try to have at least two people in your store at all times. If there is not justification for having a second employee on the clock, then you will need to be that second person. If this requires you going from a 60-hour workweek to 80-hours, then this may not be a tolerable option. If this is the case, then at least invest a couple of hours more each day for a week or two to do some detective work.

    During those times of day when only one employee is working, park at the far end of the parking lot, or across the street, so that you will reduce the chance of being noticed by your employee. If they are familiar with your vehicle, use your spouse’s or friend’s vehicle for a few days. Watch carefully (with binoculars if necessary). I know this all sounds a little CSI – like, but better to rest-easy, feeling fairly assured that your employee isn’t carrying away your store when you’re not watching. If I had the time, I could tell you countless stories of my experiences in catching employees red handed, loading the trunks of their cars.

    If you suspect that theft of product might be occurring, but you’ve seen no direct evidence of it, then conducting a daily key item inventory may shed some light on the situation. Write down a list of 15 to 20 products that you think would be most appealing for someone to steal. In your coffee business, this might include items such as coffee, syrups and sauces, smoothie puree, biscotti, cookies, and desserts, sandwich meats & cheeses, and of course beer & wine (if you serve those from your operation). Then take an inventory of these items every day. Your employees don’t need to know what you are doing, and if they ask, simply tell them you are taking an inventory for ordering purposes.

    What you are looking for are anomalies in usage. For example, let’s say that from your daily inventories you assess that you use about half a gallon of chocolate sauce per day. Then, one day you notice you used 1 1/2 gallons of chocolate the previous day. This should send up a red flag! Why did you go through an extra gallon of chocolate? Were you significantly busier yesterday, or did you featuring several drink specials which contained chocolate sauce? A quick review of individual item sales from yesterday’s cash register report should provide you with the answer. If you average one ounce of chocolate per beverage, then using 1 1/2 gallons means you should have sold approximately 192 beverages containing chocolate (128 oz. per gal. x 1.5 = 192). If this was the case, no problem. But, if you discover that you only sold 64 beverages containing chocolate, then 128 oz. (or 1 gallon) is unaccounted for and missing! A good indication that it probably walked out the door. If this happens, keep track of who was working on the day of the shortage. If this happens continually, eventually you will discover that the same person or persons were working every time.

    Theft of money by employees:

    Hopefully, none of your employees will have the desire to steal products from you, but some will be tempted by the lure of cold, hard, cash. Everyone could use an extra $20 a day. Employees who steal money from you will definitely hurt your bottom line, and must be eliminated.

    The first way to reduce cash theft is to have a cash handling policy in place that will discourage theft. If multiple employees are using the cash register, and no one person is responsible, then I can almost guarantee that your cash drawer will keep coming up short on a regular basis. The fact that no one person can be held responsible for the shortages, will make grabbing a bill or two easy and appealing.

    Implement a policy that one, and only one person is responsible for the cash register for the entire shift. They should count the drawer at the beginning of their shift to verify that they are starting with the designated change bank. Then, they should be the only person to ring up sales and make change. Even you, the owner/manger, should keep your hands out of their cash drawer. Finally, at the end of their shift, they should set aside the amount they started with in the change drawer, and total all the remaining cash, checks, and charges, and balance against what was rung up on the register. If they started with the right amount of money in the cash drawer, rang everything up, took all the money, counted back all the change, and they end up short… who’s fault is it? It can only be theirs. By implementing this simple policy, I once took an operation that was coming up $100 a day ($3,000 a month) cash short, and reduced it to $3 a day, in just 30 days! That’s over a $2,900 bottom line improvement, (in case you didn’t do the math)!

    The other common method that a cashier might use to steal money from you is by using a method called, building a bank. This is the process of not ringing up items on the cash register, while still taking money from the customers, and then pocketing that money. Typically, they will obscure the view of the cash register display on the customer’s side with something like a flower, retail merchandise, or by turning the display so that it cannot be easily seen. Then, they will pretend to ring up an item, but will hit the no sale key instead, popping the drawer open so they can take the cash and make change, but in reality, they haven’t rung up anything. The other thing they might do when it is busy is to just not shut the drawer between transactions. They simply convey verbally the cost of items ordered by customers and take the cash, but once again, nothing has been rung up.

    A cash register that prints out the order on a remote receipt printer to the person who will be preparing the item, can eliminate this problem. Quite simply, if the item isn’t rung-up, it won’t print out. If your barista or cook won’t prepare anything without a receipt (and they shouldn’t!), it will force your cashier to ring everything up.

    If you observe that the cash register’s display has been blocked from the customer’s view, or there are an excessive number of no sale indications on your cash register’s detail tape, or notice that your cashier is not shutting the drawer between transactions, beware! While these may not be indisputable proof that your cashier is stealing from you, they should certainly heighten your vigilance to find out if something is going on.

    If your coffee business only warrants having one employee working at a time, perhaps because you own a cart, kiosk, or low volume drive-through operation, then how do you go about keeping your employee from building a bank and stealing from you? The best solution I’ve seen is to turn your customers in to watchdogs. Affix a sign to the front of your cash register, in plain sight of the customer, that reads: If you don’t receive a receipt with your order, it’s FREE! This will force your cashier to hand each customer a receipt for their purchase. If they are building a bank, this means they will have to hand the customer a receipt that says – NO SALE; something they probably won’t fell comfortable doing!

    The financial impact of theft of money can be extremely damaging, for example: Let’s say you have a cashier who is skimming off $20 a day by not ringing things up, and then pocketing the money. Not only did you loose the stolen $20, but the $7 of ingredients that were probably used to produce the ordered products; ($20 x 35% ingredient cost = $7.00). So in reality, you lost $27, and it will take an additional $41.54 in sales, to recover this loss; ($41.54 x 65% gross profit = $27). $27 a day lost to theft, X 21 days worked by the employee = $567 lost cash & product per month; $872 extra sales required to offset this loss. (Annual loss, $6,804; $10,468 in additional income required to offset loss.) You must stop theft of money!

    Theft of money management:

    If you have a manger running your operation for you, this can really create an opportunity for cash theft. Just about anyone who has ever run a food service operation (self included), probably felt that they were over-worked and under-paid. Some are tempted to grant themselves an unapproved raise. Your manger has the control key to the cash register, which means they have the ability to back off items that were sold. You would be wise to check your cash register detail tapes on a regular basis. If you see multiple items backed off in groups, or more worrisome yet, all backed off at the very end of the shift, beware!

    A good way to keep this from happening is to establish a policy that no over-rings are to be backed off of sales on the cash register with the management control key. Instead, when the cashier makes an over-ring, they should take the receipt, write over-ring on it, sign it, and put it in the cash drawer. At the end of the shift, the total of all over-rings should be manually backed off of the sales total indicated on the cash register report.

    Many years ago I had a manager that was stealing money from me in another creative way. This manager, who opened the store each day, would reset the cash register by Z-ing it out after the first half hour of business. He would then pocket the proceeds earned during that first half hour. Because additional sales were generated during the second half hour, the cash register hourly sales report would always show sales for the first hour of operation, thus eliminating any suspicion that something might be going on.

    It wasn’t until I was doing a routine audit of cash register Z tapes that I noticed something wasn’t right. When you run a Z report, which resets the cash register at the end of each day, a multi-digit number will usually be printed somewhere on that tape. The next time you Z the register, that number will advance by one digit. I noticed that even though the tapes were sequential in date, every other number was missing. This tipped me off that the register was being Z-ed twice a day! When I confronted my manager with the tapes, his look of panic spoke volumes.

    If you are doubting the honesty of any of your employees or managers, one way you can verify or eliminate your suspicion is by baiting the cash drawer. Slip an extra $20 bill in the drawer sometime during the day when they aren’t watching. If they don’t end up reporting at the end of their shift that they were $20 cash-over, I’ll do it a second time (just to make sure). If they don’t report it a second time, you should have no doubts that they are indeed, dishonest.

    NEVER accuse an employee or manger of stealing unless you catch them red-handed (actually stuffing money into their pockets). Even though the circumstantial evidence may be overwhelming, unless you actually catch them in the act, they are likely to deny your accusations, and will probably file a complaint against you with the department of labor! The brief moment of satisfaction you will gain from letting them know you are aware of what they’ve been doing, will be quickly overwhelmed by the legal predicament you will find yourself in. You will be far better off to not make accusations. Simply terminate their employment. In many states, you do not need to provide a reason as to why you are letting them go. When they ask for an explanation as to why you are firing them, simply say: I don’t need to give you a reason, I’m just letting you go, goodbye!

    Finally, don’t over look technology to help you with security. Surveillance cameras linked to a DVR (digital video recorder) can provide you with peace of mind, or evidence of theft. These systems have become very affordable, and many are easy to install. The value of these cameras go beyond having a video record of operations. The mere fact that employees understand that their activities are being video recorded, will usually discourage them from doing things that they might not think twice about, if no one was watching.

    I think it’s important to not be paranoid about employee theft. Certainly, you don’t want to be constantly obsessed with the suspicion that everyone is stealing from you. In reality, the majority of your employees are probably honest people. But, you would be wise to establish some simple safeguards, and maintain a watchful eye.

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    Source by Ed Arvidson

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