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Can I Heal Myself?
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At the heart of most energy healing modalities is the concept of healing ourselves. Is this what we were built to do, but what our encoding or life experiences would have us forget? Why is it that we can embrace the idea of going to another source for healing; be it with the use of pharmaceuticals or seeing a healthcare provider like a Medical Doctor, Chiropractor, or someone in alternative medicine such as an energy healers, massage therapist, herbalist, nutritionist and so on, yet grasping the idea that the ability to heal has always been within, seems to be a hard concept for our human logical mind to embrace.

We have all been taught (trained) to call the doctor, our mother, our pastor, our therapist or our rabbi when we are sick in mind, body or spirit. But we seem to forget to call on our inner knowing or what I call our inner healer.

Recently I had a very bad virus, the kind that lingers for days. While I was awake one night in a full blown war with my body, I began to think about self-healing. What came to me in my feverish/delusional state was that I have been looking at this whole self-healing thing from the wrong perspective. Kind of like from the outside in, instead of the inside out. My thoughts were; if our goal on earth is to remember who we truly are and to experience the lessons that go along with that remembering, what some refer to as an AWAKENING, then the path to do so reside outside of our human body. Enlightenment is the transcendence of our human bodies and the remembrance of our true nature which is light and love. So why is self-healing so important? The question becomes can we embrace the idea that we have everything within our being, not our body to heal and transcend.

When we say look within, go within or refer to your inner knowing it is not a physical reference. It is a reflection within our knowing of our inherent perfection and magnificence. “Heal Others, Heal Yourself” is the opening of the portal that allows us to see that our body’s inflictions, our negative emotions and our so called disconnection from Source is not the way the truth and the light. When we accept that our physical bodies and our emotional bodies are merely an illusion of this world, something to look past, to transcend from, we begin to see that the healing begins with our connection to Source and our inherent Divinity. When we connect and discover this we begin to transcend the need for our physical bodies to be whole and perfect. Whole and perfect is who we are without the density of our physical and emotional body. This body is only a vehicle to navigate this dimension, to teach the lessons it has for us in this embodiment. “Heal Yourself” is remembering that we are not our body.

These statements can sometimes lead to a misunderstanding. As if I was telling you to not see a physician, a medium, a pastor, a therapist, etc. for support. This is not at all what I am trying to convey. The lesson here is for us to begin to listen to our inner knowing. I believe that the Reconnective Healing Frequencies connects us to a place where we can allow ourselves to be lead to what is needed. To look within first and ask what is needed. (our inner knowing always knows) Try not to look outside ourselves by asking others what we need. When we know with inner conviction that we need to speak to our physician, medium, pastor, therapist, healer and then we follow that knowing, we now are fully engaged in the process. It is our knowing that will lead us there, now we will have ears and hearts to actually listen to what and how these supporters are guiding us to heal ourselves.

In Reconnective Healing some will experience a spontaneous physical healing, but ALL will experience a return to balance, by remembering or reconnecting to the “IT” factor which we will name Energy, Light and Information from the Source of pure love.

I just wrote a lot of fancy words, but most of all what I want you to know, what I want you to hear is attached below! Print this, cut it out, laminate it and put it in your back pocket, just in case life will have you forget who you truly are:

Who Am I

The Healer Within
1. You are made of light… nothing more nothing less
1. Within that light is energy and information. This energy light and information is who you are in your infinite connection to pure love.
1. You are not your physical body or emotional body. They are just an illusion of this time and space. The body is something to look past or transcend from, using the lessons the body may bring.
1. Enlightenment is the transcendence of our human bodies and the remembrance of our true nature which is light and love.
1. You are love, not made of love, not experiencing love, not sharing love, not looking for love, YOU ARE LOVE.
1. You are the voice within, the knowing which has no beginning, no end.
1. You are a divine being, connected to your Source, the IT factor or what I call God.
1. God is omnipotent, omniscient, omnipresent, and omnibenevolent.
1. The vastness of this Universe and Universes beyond cannot begin to corral the essence which you share with your Source. You are an infinite being connected to all.
1. ‘Heal Yourself” is remembering that we are not our body. Healing yourself or self-healing is the allowance of your inner knowing to embrace and embody your divine and intrinsic perfection and magnificence.
The frequencies of Reconnective Healing and Personal Reconnections reconnect you to the remembrance or knowing of these facts or as Ms. Jillian Fleer, Head of Insight and Development at The Reconnection says, the “Veracity” of who you are.

Are you ready to embrace the VERACITY of who you are? Read Dr. Eric Pearl’s book “The Reconnection, Heal Others, Heal Yourself”, go online and visit The Reconnection web-site or you may want to call me or message me to further this conversation.

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Source by Virginia Adams

Views: 1
November 11, 2022
What is the Ultimate Lifestyle?

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Since the mission of this newsletter is to help you define,

carve out, and live your own Ultimate Lifestyle, I figured I

should devote some space to laying a proper foundation for

doing that.

Before you can hit a target, you need to know where it is!

So, to begin, let’s answer the question:

What is The Ultimate Lifestyle?

First of all, it’s different for different people. There are

no rules or formulas. For some people, it means a lot of

money, lots of “stuff,” a fast-paced and “jet-set” sort of

lifestyle. For others, it means a very simple, slow-paced

life that focuses on service to others. And for others, it’s

every possible scenario in between these two “extremes.”

There’s no right or wrong lifestyle, or good or bad

lifestyle.

There’s just what works for you — and it will likely change

over time. I know it has for me.

No matter how you end up defining Ultimate Lifestyle for

yourself, now and in the future, there are 8 components that

must be considered:

1) Income Streams

To live your Ultimate Lifestyle, you must have income

streams flowing that allow you to pay your bills and finance

all the “extras” you prefer. To me, the ultimate target to

shoot for in this arena is to have income streams flowing

whether you “show up” for “work” or not, so you can choose

what you want to show up for (even if it continues to be

what you call “work” or a “job.”).

That’s what I’ve been able to achieve by applying my

Invisible Path/11th Element strategies combined with direct

marketing on and off the Internet.

Having income streams flowing whether you show up or now

seems like “pie in the sky” to many people, but it’s

actually very attainable in today’s world. You’ll learn more

about how to do it in future issues.

2) Emotions and Beliefs

Many people fail to create their Ultimate Lifestyle because

they have emotional blocks, issues, or beliefs (what I call

“p.s’s.” or “master biography files”) that hold them back.

Other people have produced extraordinary results and could

live their Ultimate Lifestyle, but their blocks, issues or

beliefs prevent them from doing it — or fully enjoying it.

Therefore, living The Ultimate Lifestyle must include having

access to resources and inner skills that allow you to

uncover and remove, heal, or release any blocks, issues or

beliefs that hold you back. You’ll learn more about how to

do that in future issues.

3) Fulfillment and Satisfaction

Whether you have a 9-5 job and career, you’re a full-time

mom, or whatever you do with your time, a big part of living

The Ultimate Lifestyle means getting as much fulfillment and

satisfaction from what you spend your time on as possible.

Many people don’t ask for this, don’t focus on this, and

therefore don’t get it. You must make it part of your

intention and focus!

4) Living Environment

How and where do you want to live? In the mountains? In the

big city? On the water? Multiple homes? Do you want to live

in a big home or a small home? Is privacy or seeing

beautiful scenery out your windows important to you? Do you

like modern furnishings, antiques, or an eclectic mix?

Living the Ultimate Lifestyle means asking these questions

and having a home base that nourishes you at a very deep

level. My family recently moved to Charlottesville, Virginia

in pursuit of the nourishing living environment we craved —

and we got it, even better than we expected!

5) Relationships

What good is having income streams, a healthy emotional

life, empowering belief systems, a great living environment,

and a sense of fulfillment and satisfaction from how you

spend you time if you’re alone (and don’t want to be) or

your relationships with significant others (parents,

siblings, kids, associates, etc.) are a mess? Believe me, I

know about this one from long personal experience (before

meeting my wife, Cecily).

Therefore, living The Ultimate Lifestyle must include having

access to resources and inner skills that allow you to

attract, build, and maintain healthy relationships.

6) Health

Again, what good is having income streams, a healthy

emotional life, empowering belief systems, a great living

environment, fulfillment and satisfaction, and great

relationships if you have health problems that drag your

quality of life into the gutter?

Dr. Robert Lindberg says, “We spend most of our life gaining

wealth and we then spend most of our wealth on gaining back

our health.”

Living The Ultimate Lifestyle means having access to

knowledge, resources, and skills that allow you to get

healthy, stay healthy, and quickly resolve difficulties if

and when they arise. I discussed some of the resources I use

for this in previous issues, and will continue to share them

in future issues,

7) Time

You can have income streams, a healthy emotional life,

empowering belief systems, a great living environment,

fulfillment and satisfaction, great relationships and health

and if you don’t have any time to do what you love, to

follow your non-work passions, or to truly enjoy anything,

what’s the point? I know many people who could absolutely be

living their Ultimate Lifestyle, but they choose to work too

much, to the detriment of their quality of life. That’s too

bad — to have the choice and ability and not do it.

8) Wealth Building, Management, and Responsibility

The final component to living The Ultimate Lifestyle is

having systems in place that allow you to use your income

streams to create wealth (as you define it), manage it, grow

it, protect it, structure your financial and business

affairs for maximum efficiency and personal benefit, and

find ways of contributing and giving back (if that’s

important to you, which it is to me and my wife).

I’ll be writing a follow up article, called “The fuel that drives the Ultimate Lifestyle” shortly.

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Source by Bob Scheinfeld

Views: 0

November 11, 2022
Successfully Resolve Customer Service Problems to Retain Customer Loyalty

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It seems that as our technology improves, the business/customer relationship is declining. With online technical and sales support, the personal side of customer relations is not as prevalent. There is no longer any loyalty to a business and its products and services. This trend can cause a significant decrease in sales. One way to counteract this trend is to resolve customer service problems successfully and efficiently in order to retain customer loyalty.

The following list outlines simple but effective methods of successfully resolving customer service problems:

Create a Customer Complaint Department: The best way to deal with customer complaints effectively and efficiently is to have experts who are able to manage irate customers with their problems

Be Polite and Courteous: If a customer walks into a business or calls, it is important that the customer service representative takes the time to show that they care and are willing to listen and help. Empathize with the customer’s problem. An angry customer will calm down if they feel they are valued and respected. Be positive.

Record the Problem: Writing the complaint down and the actions that will be taken helps avoid any misunderstandings. It also shows the customer that the matter is important to the business.

Provide Solutions or Methods of Resolving the Problem: Don’t list business policies and practices. This will only infuriate the customer. Work with the customer to come up with a solution that will satisfy the customer. If possible, don’t pass the problem off to another representative or transfer the call to someone else. If you do, make sure the new representative has all of the pertinent information so the customer does not have to repeat himself.

Empathize, Don’t Apologize: A direct apology will assign blame to the company. It is better to empathize using such phrases as: ‘I am sorry you have had such a difficult time with our product.’ It will show that you care about the customer’s situation. Try to understand the customer’s feelings and point of view. Understanding will go a long way in satisfying the customer.

Keep Your Promises: Make sure that you don’t make promises that you can’t keep. It will reflect badly on the company and make you look incompetent. The customer will also appreciate reliable service.

Produce Positive Results: Always follow through with your plan to resolve the problem. Bad or poor quality service will cause you to lose customers. The key to maintaining customers is to always follow through with your promise.

Offer loyalty Incentives: If the problem cannot be adequately resolved, offer a customer an incentive so they will continue being a loyal customer. This can include giving them a replacement product or service along with a gift or discount on their next purchase. Everyone loves free things. It will make the customer feel appreciated.

Think of customer complaints as lessons for improving customer care. The solution to great customer service is being able to identify the type of customer you are dealing with. To reap the rewards of customer loyalty, the customer needs to be put first when there is a problem. Showing the customer you care and are willing to resolve the problem efficiently and effectively will go a long way in retaining customer loyalty. Customer loyalty cannot be established immediately, but the investment is well worth it. A happy and satisfied customer is essential to achieving a successful and long term business.

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Source by Amy Nutt

Views: 1

November 11, 2022
Why Do We Love Cats So Much?
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Kittens are immeasurably cute. If you’re having a bad day and you walk up to a kitten, I know they will be able to make you feel better. You will catch yourself smiling every now and then, because who can resist their charm? No one.

Each cat has its own distinguishing characters and personalities. They feel like tiny humans to us who own one or two cats, and we treat them as such.

When cats just want their own “me-time”, as their owner, those are the times you find yourself craving for their attention.

And you get extra excited when they do want your attention. They probably just want to use you to rub their belly or pet them, but it makes you feel good nonetheless.

Cats are natural activists, although they prefer indoors. When they’re not plainly ignoring you, or sleeping, they could just decide to knock a few things off your tables because they know they can. They would move around the house knocking things over, trying to fit through tiny spaces or even visit your laundry room for a quick “let me sit on this clothes and scare my human” activity. Whatever it is they do, we always love them for it.

There are numerous reasons as to why lots of people love having dogs around – they would always greet their owners at the door upon their return, they enjoy having their owners love and attention, and they are always happy having their owners around – which are almost similar to that of cats too. Many people think that cats don’t like hanging around with their owners in the house, but us with cats know them best. We know that they’re not as anti-social as their reputation precedes them to be.

To those of us, myself included, who own one or more cats at home, we can boldly say that we rarely ever truly feel alone. Those fluffy little things are godsend. I have gotten so attached to mine that I don’t think I could ever live without cats anymore.

Even when my cat prefers to stay on his own and refuse to engage with me – since cats don’t share physical contact with humans as much as dogs – do, just knowing that my cat is with me is enough comfort to get me through the day.

There would be times when my cat would behave in an annoying manner, and even though what he did was wrong and he deserved to be punished for it, I would still forgive him from the bottom of my heart. How could I not? Cats are the cutest when angry.

Just like any other pets, cats also feel very much like a child – even when they are older. To people who love taking care of their children, or any children, cats also feel quite similar to them in certain ways:
- They need you constantly;
- They need your attention and affection always and;
- They are always happy when you care for them.
Bottom line, having a cat is a great bonus for those who love being needed and appreciated.

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Source by Karina Popa

Views: 0
November 11, 2022
How To Tell If Someone Is An Entrepreneur
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One thing defines an entrepreneur – constructive action.

Typically, they’re the salesman – doing *everything* to get people to buy their stuff. We all have the image in our heads; the “wheeler-dealer”, picking any opportunity to try and exploit (and other people) for profit.

Indeed, the term “entrepreneur” seems to have drifted around the present lexicon – from “something you did” (typically to improve people’s lives) into a blend of “money mad hustler” and “someone who doesn’t ‘follow the rules’”.

The reality is the modern meaning could not be further from the truth.

Entrepreneurship isn’t a vocation or job. It’s not a label which you apply to yourself in order to make yourself more endearing to a particular party, or clientele… it’s a way of doing things.

Many “entrepreneurial” types actually have jobs. They’ll never admit they are “entrepreneurs”, although they exhibit all the traits of one. The question is what these traits are, and whether you – or someone you know – has them.

What Is An “Entrepeneur”?

Entrepreneur is a word derived from French – loosely describing a “problem solver”.

Whilst its connotation has changed over the years, the premise persists – an “entrepreneur” is someone who creates a “widget” and has the ability to encourage other people to buy it.

What this “widget” is can be a commercial product, service or idea.

It’s actually interesting… some of the greatest “entrepreneurs” of history actually had nothing to do with money. They were completely focused on the development of a particular “result” and committed themselves whole-heartedly to its realization.

Whether this meant conquering the Persian empire (Alexander), developing the light bulb (Edison) or creating stable PC systems (Gary Kildall), conquering the Aztec empire (Cortez), the term “entrepreneur” really denotes someone who wants to build something.

The BIG difference between “original” entrepreneurs and the swathes of new-age idiots (who typically aggrandize a hedonistic lifestyle + seem to have an infatuation for “crypto”) is that the former were typically committed to a single profession, and manage to “leverage” that through the development of increasingly ambitious “projects”.

These projects could be anything… but they all had a core “reason” to exist. This reason was what drove the originator to pursue the endeavour, and continue even when it was questionable whether it was even “possible” or not. Obviously, the reason we remember them is that they not only discovered it was “possible”, but entirely feasible… hence their success.

How To Tell If Someone Is One

The typical sign is they will do strange things…
- interest in esoteric ideas
- pursuit of interests not directly correlated to the accumulation of wealth
- strong displays of passion for particular subjects
- immersive nature with different ideas (trying to recreate historical events etc)
The point is that REAL entrepreneurs are not typically concerned about money at all.

Their primary concern is the creation of a “thing”. What that thing is, is determined by either their character or interests… but in every instance of someone who’s achieved a large amount of success, they were completely and utterly focused on doing “their” thing no matter what.

This is actually important.

The modern world seems to have every 18 year old male wanting to be an “entrepreneur” – like it’s a badge of honour or something. If you’re not “growing”, you’re “dying”… right?

The truth is that our society has become so focused on convenience that the majority of these money-grabbing idiots have absolutely no business even considering themselves “entrepreneurs”.

They have no experience, no skills and are only latching onto the latest “fad” in order to escape the mediocrity which has come to pervade the West’s consumerist culture.

Entrepreneurship typically follows YEARS of interest in a particular subject. It typically follows HUGE investments of time & energy into the cultivation of a skill set, experience and “involvement” in a particular space.

Most importantly – entrepreneurship is about doing something “your way”.

Stay Clear Of Modern Idiots

The BIGGEST problem I continually see from the hoards of idiots is they are ALL following a “book” or some other “rules” on “how” to be an entrepreneur.

I see it all the time… guys reading all the biographies, neural studies, latest books from the big wealthy fat cat – all trying to discover the “secret” to massive success.

What’s ironic is that all of this stuff just works on the “outside” of the issue – the same people who read all the “stuff” end up with the SAME questions… “what do I sell?”- “how do I know if I’m going to make money on a product?” – “what’s the secret to getting rich?”.
- If you have to ask “what do I sell”, you’re not an entrepreneur.
- If you have to listen to what a “successful” person has to say on a subject, you’re not an entrepreneur.
- If you have to consider all the “rules” put forward by others, you’re not an entrepreneur.
The point is that the modern world is chock-full of wannabe losers. Even the “successful” ones aren’t actually truly successful – they may have made a bunch of money, but what did they actually achieve? The answer is relatively little (or even nothing).

The truth is that if you want to “be” an entrepreneur, you have to get to work.

EVERYBODY has their own work. Some are models. Some are footballers. Some are computer programmers. Some are painters.

The “trick” is to do ANYTHING in order to get moving forward in an industry; clean the floors if necessary.

Once you start to gain some progress, the “entrepreneurial” stuff comes from leveraging any progress made within it – either to create & market a product, or to help a market better appreciate the potential of another device/product.

Traits Of “Real” Entrepreneurs
- Quiet (or at least reserved)
- Fully capable of embracing failure (indeed, using it as a spur to change/adapt)
- Working constantly on different elements within their “industry” (again, everyone has a place)
- Unafraid of social constructs (just because someone said it doesn’t make it true)
- Laser focused on what “they” want to do (you want to bring sustainable farming to Africa? This is the type of thing a “real” entrepreneur will actually do)
- Unafraid to give freely (most “entrepreneur” types are not attached to money at all… typically not having much until they find mercantile success)
If you haven’t worked it out, the core is purpose.

The modern world has very little emphasis on purpose; rather it focuses on productivity.

Nothing wrong with this, but it devoids most people of their passion. It’s good for GDP and McDonald’s – but bad for the creativity lying latent within a large number of people.

If you want to adopt “entrepreneurial” traits, the key is to become attuned to a particular “purpose” – through which you’re able to invest your entire life.

If you’re just looking at Ferrari’s and thinking that you “kind of want to become rich” – entrepreneurship is not going to do that. It’s a very difficult road, with only the most persistent and enduring surviving.

You need to get to work, and only then will you discover hidden opportunities into which you’re able to apply your expertise, experience or network to build something of real value to the world. This real value is then absorbed by the market, who’ll either pay handsomly for it – or reject it. This is pretty-much what determines whether someone could be considered an “entrepreneur” or not.

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Source by Richard Peck

Views: 0
November 11, 2022
Breaking Down the Strip-Lining Sales Technique

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In our most recent blogs, we’ve been reviewing Negative Reverse Selling and how it is very effective in creating great bonding and rapport with sales prospects. Negative Reverse Selling is a way of saying and doing the opposite of what the prospect expects from a salesperson, disarming them and creating trust with them. One of its more compelling techniques is called strip-lining, a method of using reverse questions to get the prospect talking, and you keep “throwing more line and let them swim”. However, you need to do this step right or it could backfire on you. When you do it correctly, prospects feel like they are in control of the conversation, and you have a better chance of making a sale. Practice this step frequently in low risk situations before using it on your biggest and best prospects.

What should you practice? Getting the fit right means executing as follows:

• Neutral prospects get very hard strip-lines, such as, “It sounds like you’re very happy and I should leave. Before I go, what do you like about who you’re doing business with now?”

• Negative prospects get hard strip-lines, but not as hard as neutral prospects. For example, “Based on what you just said about your current vendor, it makes sense to me why you’re not interested in switching your business to another company. We get great feedback like that from our customers, too, but your vendor sounds really good at what they do. I don’t know if you can do any better than that. There doesn’t seem to be much opportunity for us to work together here, is there?”

• Positive prospects get strip-lines that are just a light tug: “Thanks for reaching out to us. I have to say, your friend Bronwyn gets almost all the credit for having a great experience with us. She was very good about explaining the application problem, and that really helped her have a happy outcome with us. Since I don’t know your application, I’m not sure if I can help you at this point. Could you be nice enough to tell me about it?”

In all three examples, you’ll find three components. Look at each of them, and you’ll see how strip-line responses are structured.

1. The first component is a build-up (a compliment or validation of the prospect’s point of view). In the above, an example of that was, “It sounds like you’re very happy.”

2. The second component is a takeaway (a conclusion that goes in the opposite direction to what the prospect expects). In the above, an example was, “… and I should leave.”

3. The third component is a question (a continuation of the discussion). In the above, an example was, “Before I go, what do you like about who you’re doing business with now?”

Looking at the example above for positive prospects, notice the buildup portion of the response validates how well things went “with Bronwyn” and gives most of the credit to her: “Thanks for reaching out to us. I have to say, your friend Bronwyn gets almost all the credit for having a great experience with us. She was very good about explaining the application problem, and that really helped her have a happy outcome with us.”

The takeaway portion includes words to the effect that you’re not yet convinced you can help the prospect. “Since I don’t know your application, I’m not sure if I can help you as well at this point.”

The third part, the question, is pretty obvious; you ask a question to start to understand the application, the problem, and ultimately the prospect’s pain: “Could you be nice enough to tell me about it?”

When you strip-line a prospect using all three components of the technique, you are likeliest to uncover the most meaningful information. You now know what a good fit looks like. What does a bad fit look like? Let’s say a prospect calls your office and says, “I’ve heard really good things about your company. A friend of mine, Bronwyn, told me all about you, and I’m very interested in doing business with you.” Obviously, that’s a positive prospect. It wouldn’t be appropriate for you to do a hard strip-line since the prospect is almost ready to buy. Saying to the prospect, “You must have used some other vendors in our space. Why wouldn’t you want to use them now?” will not only confuse the prospect, but would probably ruin the sale. So that’s a bad fit. Instead, you’d want to use the approach I shared with you above, the one that begins “Thanks for reaching out.”

Sometimes the prospect says something that more or less does the buildup for you. In that case, you don’t need to do it, but you still need to do the takeaway and pose the question. For example if the prospect says, “I heard really good things about your company,” you could strip-line by saying, “That’s nice to hear, but we’re not for everyone. Would you like to tell me why you thought it might have been a good idea to call, and hopefully we find out that we’re a good fit”?

In summary: Strip-line very hard with neutral pros-pects, even sounding like you are getting ready to leave the sales call or implying that you think the sales call is over; strip- line hard with negative prospects; strip-line lightly with positive prospects.

Strip-lining is a great way to uncover pain because it’s extremely disarming and helps build trust. When you do it right, it doesn’t sound like you’re selling. Prospects feel like you truly embrace and care about their goals and pain. (As, of course, you do!) If you don’t uncover pain with strip-lining, then perhaps that particular prospect doesn’t have enough pain to do business with you. Strip-lining combined with other pain-finding Sandler approaches will put you in a different league from all those other salespeople who traditionally start with the hard sell, list off features and benefits, and offer prospects free quotes.

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Source by Greg Nanigian

Views: 0

November 10, 2022
Clues That Your Relationship Might Be Coming To an End

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Nobody likes going through a break up. A break up can leave you feeling betrayed. It hurts and often takes a long time to get over. A break up can be especially be bad if it comes as a surprise. This often leaves a person confused. So how can a person recognize if the relationship they are in is about to end? There are clues you can look for. These often involve a change in behavior being exhibited by your significant other.

Here are some common signs that your relationship may be coming to an end:

1. Is you partner avoiding your phone calls?

This a major clue to understanding why your relationship could be coming to and end. Lets face it when you don’t answer your cell phone it is because you do not want to talk to that person or organization. So why would your significant other not answer your phone call? It could be they are romantically involved with somebody else.

2. Has your partner become less Romantic?

Of course when you are lying in bed with your significant other and they are not romantically inclined is a definite sign to the beginning of the end to your relationship. This is especially evident when there a general lack of foreplay In fact this could me they are already romantically inclined to another individual.

3. Is your partner spending more time with friends?

There is nothing wrong when your significant other spends time with their friends. This is there play time. However this a place where they can meet other people of the opposite sex. If your relationship is on the rocks. If she or he is spending more time than usual with friends this could be a very strong clue to the end of your relationship

4. You often get into arguments over trivial things.

These situations often mean much bigger problems are the root cause. It is alright to discuss things with you partner. Sometimes there will anger in the discussion. However a good relationship will forgive and be capable of compromise. But if you and your significant other argue over trivial things them you are heading foe a possible separation or worse a divorce.

5. Has your partner become disrespectful towards you?

Bad behavior such as checking out other women or men could a definite sign. This a definite sign of possible break up. This is also a sign when a woman starts looking at other men. She will do to indicate to her man that she is not satisfied with him.

Understanding your relationship with somebody is not easy. However this relationship is worth keeping. the first thing you must develop is a friendship before you become romantically involved.

best regards

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Source by Paul Luciw

Views: 0

November 10, 2022
Dealing With Customer Complaints – B.L.A.S.T

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In a restaurant, not so far away, in the not so distant future, a telephone rings, a customer complains… and the battle begins!

Handling customer complaints doesn’t have to always be a battle, with the right tools and responses you can use complaints to your advantage; to help you build your business. B.L.A.S.T is a great tool that is used by companies such as Yum! (Parent company of KFC, Taco Bell, Pizza Hut, A&W, and Long John Silvers). Training their employees in the basics of handling customer complaints. The acronym stands for:

Believe

Listen

Apologize

Satisfy

Thank

How does your company deal with customer complaints? The easiest way to find out is to pick up the phone and play the role of the complaining customer. What happened? If you were an irritated customer, would you return? Using the B.L.A.S.T guidelines, allows you to create a standardized method for dealing with your complainers and turning them into loyal customers.

Believe

This is the cornerstone of handling a customer complaint. Yes, the customer may be lying and be incorrect about their situation. It is important to understand that your customer believes that your establishment has wronged them.

Listen

Stop and listen to your customer’s complaint. I’m not certain whether it’s natural instinct or just plain stubbornness. As soon as a customer starts to complain, we start to think of how we will respond to the accusation before we are done listening, and too often the case, already have the response ready to fight back. Take a second, relax, and listen. On occasion a complaining customer will be rude, angry, and use vulgar language, stay the course and remain calm and level headed.

When the customer is done venting; in a calm, non-judgmental tone, repeat their problem. An example I used in my KFC for a mispacked order:

“What I hear you saying is that, you came in ordered and paid for 10 Pieces of chicken and when you got home, you only received 8, is that correct?”

By repeating the problem at hand, you’ve demonstrated your ability to the customer that you heard and understood their problem.

Listen and clarify. Never defend or justify. The customer doesn’t care if you were shorthanded or if you’re having a bad day, they only care that they get taken care of. No excuses, just solutions.

Apologize

Always apologize even if you did nothing wrong. From your customers’ perspective, they have a legitimate complaint, and they expect an apology. It could be as simple as “I’m sorry we’ve inconvenienced you.” or “I’m sorry I know how frustrating it is to buy dinner for my family, only not to have everything there when I get home” A sincere apology will usually diffuse a lot of frustration that the customer has. There is an exception to this rule though, if a customer calls with a critical complaint, such as food poisoning, don’t apologize, it may be construed as an acceptance of guilt, instead refer to your company’s procedures for such events.

Satisfy

Make it right. Ask the customer “What can I do to make this right for you”? Be the judge of what is fair of course, but allow them the opportunity to feel empowered over the situation. Many times they may ask for the problem be taken care of on their next visit or maybe that you talk to the person who made the mistake and correct them. We used a great system of sending out a personalized postcard apologizing for the mistake, it was a couple of handwritten sentences (yes, many times with spelling mistakes from my team members), but it was personal and always well received. We always gave them the unexpected as well, maybe a free dessert or an extra side dish just to show that we cared about them.

Thank

At the beginning, at the end, in the middle; it doesn’t matter, thank the customer for calling and complaining.

Why? With the simple act of complaining, your customer is telling you “I care about your business and your success”. They are giving you the opportunity to fix the problem and invite them back so they can give you more of their money. Puts a different spin on it doesn’t it? Thank them for giving you that second chance, for letting you know that something in your restaurant didn’t work like it normally does, for giving you the chance to make it right, and for the opportunity not to damage your reputation!

Reputation? I had to throw that one in. You work hard, day in day out, trying the best to make your business the best, and yet one unhappy customer can take it away from you. A happy customer will tell two or three friends about a good experience, but an unhappy customer will tell at least ten friends about their experience and it always multiplies through word of mouth. Case in point, when I moved cross country to my new hometown, I was at a Chamber of Commerce event and being the new person in the group, I introduced myself and what we did. No sooner than five minutes passed did I get a list of 10 restaurants in my area that in their opinion were in “need of my services”. Only one person gave me a good restaurant. I didn’t ask, I was told. To this day I still haven’t been to those restaurants as a customer, why do I want to give them my hard earned money, when they made my new friends unhappy? It may not be a rational thought, but it is human nature.

Will some people take advantage of your kindness? Of course, a rule of thumb I used in my restaurant was:

First time shame on me,

Second time shame on me, but I’m watching you,

Third time… Shame on you and I will make the decision on how I will deal with you as a customer.

Keep track of who calls to complain, names, phone numbers for follow up, addresses for your postcards. Using a binder and tracking your complaints, you will be able to detect and deter those that would take advantage of your new complaint procedures.

Adding B.L.A.S.T to your expanding toolbox of customer service tools will help you in dealing with customer complaints and turn them around so they can tell their friends what great service you have!

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Source by Albert Barneto

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November 10, 2022
Why You Have Failed in MLM Marketing Success

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So, you have failed in MLM marketing success. It's a bit cruel to point that out, but nevertheless, facts are facts. You may wonder how you have failed. You may be making your goals and building a replication machine but you have failed. You may not have realized that you have failed. So, the bitter truth is out there and here is how you failed. You chose a bad leadership style that focused on you and not the prospects. Now what can you do? Don't fret changing one style and focus is a challenge but it can be done and here are some guiding steps.

Changing mindset to serving from being served

One of the biggest errors for MLM marketing success is having the "I want to be served" attitude. The world doesn't owe you anything. To combat the problematic marketers many companies have switched to "let us serve" attitude and it works. Not only does it cleanse the soul from bad residue, it allows the marketer to define clear and realistic business goals that focus on helping. It allows one to critically think about their ethics and operation in an honest and transparent way.

Many of us don't like dealing with telemarketers at dinner time, but how many of you are using the same techniques as they are. To open the door for MLM marketing success, we should not interrupt but engage with content that is focused on helping our prospects. Even if it means never seeing a penny from them. That may be frustrating for many of you but money is only one tiny part for success here. Brand loyalists are worth their weight in gold. These fans are powerful resources that could become teammates in the future. It is wise not to lose hope and give up after 3 minutes of failure or so. Treat each relationship like it's the only one you will ever have and see what happens.

The technical side to your MLM marketing success

Once you've changed your style and move into the serve first, you can then look into the technical aspect to the marketing. Does your content reek of overly promotional material? Good content does not talk about you. It helps answer problems or provide detailed insight. Are you publishing on a regular schedule or are you over publishing? It's great that you share quotes but where is the practical hands on advice that you could share.

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Source by David L. Feinstein

Views: 1

July 30, 2022
Why Improving the Look of Your Leveraged Sales Products Matters

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A New Year has come upon us and it's time to relook at some of the leveraged sales products. If it's been at least six months since you've reexamined your products, now is the time to take a fresh look. Are you achieving your sales goals with them? Did they drop off in the last few months? If you feel like something in your product line can be improved, it's time to relook at everything and make improvements. In some cases, the rework is easy and done within in minutes. While others take more time, and may need a specialist to help. Don't give up, there are ways to improve your sales, you just need to look at the data and try something new.

The "Why" in improvement for leveraged sales.

Better looking leveraged sales products could mean a dynamic improvement in sales. It's always preached in book writing groups, that your eBook cover should be improved. If you're selling eBook's, maybe it's time to see if you can get a new cover that may help with your sales. Some folks never change their covers and let them set on the shelves for a long time. While its costly to change them, the sales and shares are worth the investment. The new cover can add a whole new life to the material. It shows your visitors that your serious about helping them by displaying an improved cover.

Maybe you need to look at the material in your leveraged sales and improve the copy. The material can be outdated, especially if your eBook's or guides have been in your online store for a year or longer. Other content may need just simple formatting changes and background changes. These cosmetic changes can enhance the beauty of your work and bring about new sales, increased trust and authority. However, a bad design is really difficult to overcome, be careful and do some research before granting final approval.

How the New Look of Your Leveraged Sales will play a major role in your marketing?

Reworking your leveraged sales is important, especially if you're a newbie in the business. People do judge a book by its cover and the first impression is always the lasting one. If your work comes across as lame, or unprofessional. Most people will never ever give you a second chance. So, by applying some effort to your project, you can create an impression that is favorable. Your first effort may be good, but you always want to try to improve upon your craft. In this regard, your prospects will develop a stronger relationship with you. Your leveraged sales will play a master role as you look to connect and build sales on your social media channels.

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Source by David L. Feinstein

Views: 1

July 30, 2022