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Tag: Advertising

  • Music Sparks Emotion in a Video Commercial

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    Have you ever tried to watch a video commercial or advertisement without music? If so, there are few things you may have thought: that it was different due to the silence yet you seemed to like it, or you didn’t care for it at all making it easy to go on with your daily activities never giving it a second thought as to what the commercial was even selling. Ninety five percent of the time the latter happens because music is almost a sure-fire way to create emotions and moods in video advertising.

    When it comes to advertisements, music has the power to create better moods in video commercials, as well as to bring a more personal touch to these ads. As a result, it provides a better impact to their target audience, therefore effectively promoting products and services.

    While visuals might be appealing to marketers’ target consumers, the use of music in video media advertising tends to create a more lasting impression in consumers’ minds, providing a great chance for companies to build positive brand or company images.

    Setting the Mood

    Simple video advertisements sometimes could set the proper ambiance when they are without music. Of course, there are some scenes which might be perfectly shot and produced, but music enhances this mood and ambiance in any video media, providing a great complement to these scenes and stamping a long-term impact in the audience’s minds.

    Consider this situation: There is a video of a woman who seems to be standing in the middle of crowd. With the video alone, it doesn’t seem to mean anything. There is also a big chance that people would simply forget it, thinking that it is just some boring video. On the other hand, applying music in this advertisement would set a deeper mood – something that would connect better to the target audience. Slow music in this situation would set the mood of sadness, as if the woman is sadly waiting for somebody. On the other hand, upbeat music would set a more positive and outgoing mood, as if the woman would soon do something funny.

    Suggesting the Right Emotions

    The use of music in video commercials also hints what the audience or the target market should feel when they see these ads. Without music, people are sometimes confused as to how they should react to these ads. Music in video ads makes sure that your desired feelings are conveyed to your audience by suggesting certain emotions. It does not overly push the feeling towards your audience, but it acts as a way to make your audience think about what they should feel as suggested by the music. Music in video media ads, therefore, helps marketers and advertisers to somewhat help tell the target audience which kind of feelings should be felt in these video advertisements.

    Evoking More Intense Emotions

    Simple emotions found in scenes in video ads can be heightened further with the use of music. A scene of a sad woman would even be sadder with the right music, and can evoke more intense emotions to its viewers. Music can greatly affect the effectiveness of these video media ads because they can make the audience relate to a particular emotion or feeling. Affecting people’s emotions through music will make your advertised product, service or company to be related to a particular strong emotion, such as happy, uplifting, energetic or loving.

    Catchy Tunes Tend to Leave Longer Lasting Impressions

    Admit it – once in your life, you might have had some music stuck in your head because it was played in some video advertisement. Months or years later, you still remember that particular product, service or company whenever you hear the music. People tend to link music, brands and companies together, which just shows how effective music can be in video advertisements as compared to using only text or visuals. Video media advertising and commercials with music invest in long-term brand or company images in the consumer’s minds.

    Video advertisements that tend to be the most effective, almost always balance between the use of audio and video. Music can enhance the audio, and it should offset the video to effectively relay the marketers’ desired messages to their particular audiences.

    Some advertisements are better without music, but these are very rare and always depend from case to case. Most of the time, the best advertisements which leave lasting impressions are those with perfect mixtures of audio and video. The next time you watch a video advertisement, consider muting the audio. You will see a different message and effect as compared to watching it with the audio and music.

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    Source by Ann Rountre

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  • How to Handle PPC Problems in MLM

    How to Handle PPC Problems in MLM

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    Paid Advertising in MLM

    You work hard in your MLM business and saved money for paid advertising. It’s been a dream to use some sort of automation for your marketing and the road to success has been a climb. Finally, the day has come for you to launch your PPC campaign and you feel a bit unsure about the whole process. Yet, you feel ready to conquer the world, because you believe in yourself and your dream. So, you take the plunge and invest your nest egg into a campaign. A month passes and your campaign was a disaster. You check the data and find out that you had little traffic from the keywords and the script you used was generic. The frustration sets in and now you’re worried about the future.

    Ever been like this in a new venture, especially with PPC or other paid advertising and suffered horrible results for your MLM? If you haven’t, but are looking into paid solutions to help your business, you should reconsider your options heavily, first. Organic traffic brings in higher numbers than paid solutions, no one likes ads. If you are bent on using PPC, then you want to read further and deal with the issues involved. A fair warning, other businesses are using the system to further their objectives and most are not successful. If you wish to proceed then please read on.

    Common PPC MLM Problems

    Now if you’re looking to improve your MLM PPC campaign, one of the biggest issues you have to look at is your quality score. The quality score determines the quality of ads and landing pages used by the keyword. A higher score means the system believes your ads are relevant and useful. The ads are rated on 1-10 and a larger score keeps the competition down, the cost down and you may receive your lion’s share of clicks. It’s not guaranteed to work, most people scroll past the paid stuff and click on the organic elements first. One other problem is that your impressions and clicks may drop off due to either a budget, quality score or competition.

    Dealing with the PPC Issues

    Now let’s wrap this up really quick on how to deal with your PPC problems and get your MLM business on track. Make sure your landing pages, keywords and ads are relevant. Throw in a negative keyword to reduce irreverent searches. You may want to split test ads to see what works better and it can improve your quality score. If your ads been dropping, you may need to improve your quality score or increase your bid amount. Your daily budget should never be reached, you may need to lower or rise it, depending on the data that your campaign suggests.

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    Source by David L. Feinstein

    Views: 0

  • Multi Level Marketing Advertising Ideas for Your Network Marketing Home Business

    Multi Level Marketing Advertising Ideas for Your Network Marketing Home Business

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    Advertising in Multi-Level Marketing is vital to any Network Marketing Business. Starting your Multi-Level Marketing business does not have to cost your hundreds or even thousands of dollars. I want you to read that last sentence again, because it is very important.

    When starting a business, be it a home based business or any other Multi-Level Marketing home business, you need to design a budget. You do not have to go broke starting your Multi-Level Marketing business.

    There are many great low cost and even FREE tools including advertising that will help jump start your Multi-Level Marketing business. Here are several FREE advertising ideas to help you start advertising your Multi-Level Marketing business.

    8 Multi-Level Marketing Advertising Strategies

    1. Writing Press Releases: Writing a press release is not difficult, it is not any different that writing any other type of document. Write a press release about your Multi-Level Marketing business, your product, your company opportunity, when you have accomplished a new level of achievement in your company’s compensation plan. There are so many reasons to write a press release, it creates great exposure for your Multi-Level Marketing business. Many websites offer tips on how to write a press release and where you can submit your press release. My favorite place is prweb they offer tips and ideas, and FREE posting of your press release.

    2. Submit Your Articles: There are many great websites and e-zines to submit your articles to. Make sure that your articles have great value to the readers and that it is informative. Writing articles is a great technique to brand you as an expert in your Multi-Level Marketing business. Having your articles listed on different websites and e-zines will allow other publishers to “borrow” your article for their website, e-zine or newsletter. You want to be sure to have your “bio” at the end of each article you write also make sure that you have a link to your Multi-Level Marketing business in your bio. Your “bio” stays attached to your article no matter where or who “borrows” your article. Keep in mind having one of your articles in one e-zine it could reach potential thousands of prospects.

    3. Write Blogs: Another great tool for your articles. Search Engines love blogs and the Search Engines spider’s blogs more often. Remember you can have several different blogs and I believe it is important to have several different blogs for your interests. For example, I have a few blogs at this time, one for recipes and cooking, one about my Multi-Level Marketing business and the third about Direct Sales and Multi-Level Marketing tips and tools. I also plan to set up a couple of other blogs in other areas of interest to me. On your blogs you should have links to your various websites, the e-zines where your articles are located. One reason for putting your articles not only on your blogs but other websites and e-zines is that more links coming into your personal website the better the rankings in the Search Engines and of course more potential customers and prospects to your website.

    4. FREE Advertising Websites: There are several of these websites on the internet. Google “FREE advertising websites” and you will get a multitude of websites to try. Remember consistency is the key here. A great way to see where you are getting your leads, from which advertising site is to use a different email address for each ad you place or you can put a different code in the ad; this helps to see what advertising website is generating the leads.

    5. Organize a FREE Seminar/Workshop: Sharing information that can be informative to others as well as bringing value to them is one way of creating relationships. Relationships are a significant part of growing your business and building trust with people. At the conclusion of your seminar or workshop you can share information about your Multi-Level Marketing business, service, and product or business opportunity. Depending on your product giving a FREE sample to each person attending along with your business cars is an excellent idea.

    6. Participate in Discussion Groups and Forums: There are many excellent discussion groups and forums covering a wide range of interests on the internet. Discussion groups and forums are a place to share your ideas, tips to give advice to others, brand you as an expert. Do not blast ads about your company, products, or business opportunity. That is not to say that you can never share your products or Multi-Level Marketing business opportunity, however, you are trying to build trust with people. Give advice or as the saying goes “give your two cents” about a topic. Start a topic that interests you and share your tips and ideas. Give people value and a reason to trust you.

    7. Email Signature: This is a very effective technique in creating publicity for your website. Do not make your signature too long or containing so much information. Keep your signature short, sweet and to the point. Use this signature not only on all your emails that you send out but any written letters. For example:

    Your Name

    Your Company’s name here

    http:// www. yourwebsite.com

    This tells people who you are, your company name and your website for them to go visit. Use this on everything that you send out of your home.

    8. Social Networking: Social Networking is all the rage these days and why not, this is an excellent method for branding yourself on the internet as an expert in your field of interest. Social Networking can promote your Multi-Level Marketing home business. There are numerous Social Networking opportunities available online. Here are a couple of my favorite Social Networking sites. You can see how I have accomplished my sites and you can promote your Multi-Level Marketing home business online. Remember how I have my sites set up and how I have them laid out will be different than yours. There is Facebook (the #1 place), Squidoo, MySpace, YouTube just to name a few.

    Multi-Level Marketing advertising strategies conclusion

    Multi-Level Marketing advertising is vital to your Network Marketing business. Without advertising either online or offline it would be very difficult to build your business into a success.

    Before you leap in head first you need to set a budget, not just for advertising but for all the costs involved in starting a Multi-Level Marketing home business. Not setting a budget could be the cause of your business not succeeding. It is far too easy to spend more money than you have; than your business can suffer and give you a bad outlook about Multi-Level Marketing. So work on a budget and stick with it.

    The advertising ideas listed here are just a few different ideas; pick a couple of these great ideas and master them and then integrate a couple of new ones as your Multi-Level Marketing business starts to grow.

    Starting with just a couple of the ideas rather than all of them will alleviate any stress of trying eight different advertising ideas. It can be very difficult to keep up and doing an excellent job.

    You also want to do a good job on each advertising idea to show off your business, products, Multi-Level Marketing business opportunity as well as brand you as an expert in your field.

    What do you think? Did I leave any Multi-Level Marketing advertising strategies out?

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    Source by Barb Sibbing

    Views: 0

  • Proven And Profitable Money Making Ideas

    Proven And Profitable Money Making Ideas

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    With an entrepreneurial spirit, perhaps you might be thinking about money making ideas that have been proven and are profitable on the internet that you can use to make a living with. Online business is still an evolving tool to earn money. Everyone has predicted a major tech crash as a matter of fact it’s already happening.

    According to Hostingfacts.com in 2017, “there will be more internet traffic than all prior internet years combined. Wi-Fi and mobile-connected devices will generate 68% of all internet traffic in 2017.”

    More statistics show that “worldwide retail e-commerce sales will reach $1.915 Trillion in this alone according to Emarketer.com. There are a number of ways by which people can make money online.

    Internet businesses provides relaxation and comfortability to people who run their own business while sitting in their homes or traveling the world. E- Commerce refers to the online functioning of businesses in which all of the transactions are accepted by means of the World Wide Web.

    Online sales in the United States are anticipated to reach $523 billion in the next five years. This is up 56% from $335 billion in 2015, and mobile devices are expected to be a key leader in that growth, Forrester Research Inc. says.

    The Census Bureau of the Department of Commerce announced “that the estimate of U.S. retail e-commerce sales for the third quarter of 2016, was $101.3 billion, an increase of 4.0 percent from the second quarter of 2016. Total retail sales globally for the third quarter, was estimated at $1,212.5 billion, an increase of 0.9 percent from the second quarter of 2016.”

    With the collapse of the tech bust in full swing, should you even attempt entrepreneurship online, let alone a new business launch in 2017? My answer? Absolutely yes.

    On the internet, there are unlimited things that can be done to earn money. It is all up to the individual how much they can profit from these online opportunities. The trend is constantly evolving with innovative business ideas.

    The start of a new year means great interest in new and exciting things, as we look forward to the year in the making. The year 2017 is also likely to see some changes with a few money making ideas not being in demand and new ones harvesting up.

    Learning how to make money on the internet with an e-business is one of the most proven and profitable money making ideas dominating the economy. Facebook now has 1.55 billion active users and 2.9 billion Google searches are made every day. With this data, there is endless opportunity for the ordinary person looking to create money online.

    In this article, I’ve researched a few of the businesses that are going to be profitable for the next 5 years. While tech may be on the decline, the world continually has room for proven, profitable and innovative products as well as services.

    Proven & Profitable Money Making Ideas

    Blogging

    If you have a particular subject that interests you and you are passionate about it, then you can start a blog around such topic. Blogging is one of the fastest growing business trends on the web and the sweetest thing is that it is an information based business.

    Many people in the current world are getting money by having their own blogs and websites. Generally, on these blogs and websites, they are putting thought-provoking and valuable information that interests other people. The science is simple; the additional number of visitors the more money you can make via advertisement and other revenues.

    This works much like television where the more viewership means more advertisements and at a higher rate. This is one of the most well-known and informal techniques of producing income online and it doesn’t seem to be going away anytime soon. Don’t worry about technicalities, programming, etc. You also won’t need to invest a dime to get started as there are free platforms you can utilize like Blogger and WordPress being the most trusted blogging platform since 2004.

    E-commerce Store

    Another proven and profitable idea to start an internet business is to maintain an online store. You can provide products to your customers online. Yes, you can set up an e-commerce or retail store online and you can start this online business from home without even owning a single product. You can sell virtually anything ranging from books, clothes and electronics to household item through wholesale drop shipping or by setting up an affiliate store with Amazon or eBay.

    You may even sell anything from customized cakes to used items to even new products you created on your own. With this kind of business idea, people primarily receive payment via credit card or PayPal accounts. It totally depends upon you as some people prefer to collect payment at the time of delivery of the products.

    In the online store, you can provide a wide range of products in one place and keep the customers engaged with new products or services. On the other hand if you are creating products from scratch, you have to keep up good relationships with your suppliers so your business can be successful.

    Affiliate Marketing

    To become an affiliate marketer means that you will be promoting other people’s products and services through a blog or store online. How it works is whenever there is a sale, you will get a commission. The most stimulating fact here is that you don’t even need a dime of your own money to start it and you get to partner with some of the biggest enterprises in the world. The first venture I would recommend you to start online is your own affiliate marketing business.

    Internet Marketing Services

    Servicing people to help drive visitors to their websites can be an outstanding online business with a strong profit potential. Examples of services you can provide include pay-per-Click (PPC) advertising services, blog marketing services, article marketing services, guest blogging, link building service, etc.

    Doing business on the web can be challenging because things often change quickly online. This idea allows you to help other online entrepreneurs such as yourself, keep up with the latest trends in internet marketing.

    VLogging

    This is comparable to a blog, but in video form. Basically turn your video camera on, feel free to use your tablet, and just talk! The best vloggers talk about a specific focus or niche. Vlogging about a topic that interest tweens or teens is most likely to get a big following fast.

    Some popular topics include makeup, fashion, music, gaming and how to videos. The strategy to making money with these vlogs is gaining a large following and then receiving sponsorship on the platform that you publish the videos on, such as YouTube or Vimeo. You can also make money via advertisement.

    E-Book Publishing

    The information business allows you to identify people’s problems and provide a solution in the form of an e-book. Any style writing on any topic can be used with this method. If you love writing and you possess some marketing skills, then you can venture into writing self-published eBooks.

    Educational Products

    People will always be willing to pay for education. A good example is university education. A public four-year college costs around $20,000, and a private college can make an income of $50,000 per year. In spite of the outrageously high prices, people are eager to give out the money. Why? Because a college education is worth it. Right? Well, most of the time it is.

    However, some disagree, and with recent improvements in the education platform, the traditional college model is being dismantled or unequivocally disrupted. The cause of these interruptions are startups like Udemy and Teachable, these platforms allow people to share their knowledge and profit from it.

    You don’t need a platform to sell your knowledge. You can self-publish a book, create a video coaching session, or teach others how to make money. People will gladly pay to learn a new skill, shape their lifestyle, make new money, impress friends with their knowledge, and change their life in significant ways. If you have something to offer to others, then start teaching.

    Graphic Design

    There are lots of graphic designers on the web offer free and paid services. However, if you plan to thrive in this capacity online, aiding a specific niche target audience will be the most profitable for you. Suppose you’re focused niche is in music and you have a good graphic design skill, you can launch an online graphic design business that focuses on graphic design for musicians or singing artist. You can also choose to focus on infographic designing, e-book cover design, album cover designs, etc.

    Implementing your ideas as an online business is a great way to start your business if you are low of capital. It is necessary that you have a proven and profitable online business idea to start your business. Starting and operating an online business is the new normal these days and continues to rise in popularity.

    If you have any ideas that can be transformed to fit the online business model then by all means do your research and get started the opportunities are endless!

    If I’ve failed to mention any other profitable ideas be sure to leave them in the comments below.

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    Source by Jamie Clay

    Views: 0

  • Wealthy Marketer Review – Your Top Five Questions Answered

    Wealthy Marketer Review – Your Top Five Questions Answered

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    I hope to answer your Top Five Questions in this Wealthy Marketer Review. I will be concentrating mainly on whether or not Wealthy Marketer’s 0-up program is a legitimate business opportunity. This is not an EDC Gold review or Roadmap to Riches review or a review or about any of the other 1-up and 2-up programs, however, I will be touching upon the differences briefly. So let’s dive right into the Top 5 frequently asked questions in this Wealthy Marketer Review.

    1. What is it all about? Well it is a zero-up; 3-tier program pays three levels deep. What this means is that a Wealthy Marketer member earns $900 for every direct sale they personally make. Zero up means that there is no passing up sales to a sponsor like many of the 1-up and 2-up programs currently on the internet like EDC Gold and Roadmap to Riches. On top of the $900 WM members also receive $200 from their second level, and $100 from their third level. The 100 and 200-dollar payments will continue to pay out to the member forever. New members will begin bringing traffic to their capture page and then convert that traffic into buyers, and the WM sponsor is there to assist and teach this process. This program is not a 1-up, 2-up program, M.L.M. or gifting program.

    2. What are the products? Alex Hunter, CEO and Millionaire of Wealthy Marketer hands over all of his secrets in his book entitled, “The $900.00 a day handbook” which is an easy to follow 72 page long, comprehensive guide to getting traffic to a website and converting it into sales. A new member will get over $10,000 worth of valuable software and e-books. There is also exclusive training material, compiled by one of the six-figure Wealthy Marketer members that is called, “The Wealthy Marketer Training Guide”, which offers many ways to advertise at no cost and insider tips about the industry. Wealthy Market also has an exclusive advertising Co-Op available to members that would like to be up and running faster.

    3. How easy is it to learn how to be a Wealthy Marketer? Yes! A new Wealthy Marketer member receives exclusive one-on-one training directly from their sponsor, and there are live training calls three times a week with the top earning mentors to answer questions. There is a learning curve involved with becoming an online earner, however, new members not asked to re-create the wheel, they are simply advised to copy what their successful sponsor is doing.

    4. Will I be able to see the site before I join? Yes! They do offer a 5-day trial period so that a person can see the corporate website, the back office, and the product.

    5. How much does it Cost to Join? There is a one time fee of $1497, and there are no other company costs to you. Part of this total, $297 will go for the companies administrative fees. $900 goes to the main sponsor and 100 and 200 are paid out to the respective sponsors. note: Another difference that should be mentioned here, is that there are no monthly fees with this program like there are with EDC Gold and Roadmap to Riches.

    In closing, I would like to say that mentoring and training are a must have if a someone expects to succeed online, and Wealthy Marketer seems to cover both with their team synergy mentoring approach. The one time fee, no monthly costs and the lifetime residual income, could be a nice draw to this program, for someone looking for a home based business

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    Source by Holli Diel

    Views: 0

  • Advanced Marketing Tips to Be a Successful Affiliate

    Advanced Marketing Tips to Be a Successful Affiliate

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    Your continued dedication and attention is required when pursuing affiliate marketing. You will find helpful tips on how to reach your customers once you join an affiliate program. If you use tools, such as email marketing, they will help you develop a rapport with your customers. This will also ensure that you reach a large number of potential customers, so do your research and make it count.

    See how companies track outside orders (not on their site) before choosing an affiliate program. If you are generating sales to that company you will lose out on lots of commission.

    When taking a chance on affiliate marketing, take the time to locate affiliates that can offer you the types of products and services that you are interested in promoting. You will gain many different income sources if you connect with a large number of affiliate networks. Research affiliates so you are comfortable with.

    Be sure to use email marketing to gain advantages in your Internet marketing endeavors. Make sure you give each customer an option to be added to your email contact list every time you process an order. Signing up should be as painless as you can make it for your customers; do not pester them for anything besides their email address and their name. Tell your customers how often they would get emails from you upon signing up. You should send emails whenever you want to notify customers about product updates or new products. They are also great ways to provide answers to common questions and other pertinent information. Use automated email software that will personalize them for each recipient. Send out seasonal discounts and the occasional thank-you message for your existing customers. If you'd like to attract more subscribers, let visitors on your site know about the great deals only your email subscribers can access. Ask your customers for feedback, and give them a special offer for telling you how they feel about your services.

    You should submit your affiliates all the time. Getting rid of poor performing affiliates gives you a chance to make more room for better-paying advertisers.

    If you're starting out in affiliate marketing, you need to do some research and sign up with the affiliates that can provide you with the types of products and services you plan on selling. You can diversify your income sources if you connect with a wide range of affiliate networks. Research affiliates and only accept the ones you can be comfortable with them before accepting them.

    You may want to market things that are considered to be the hottest products. You want to have good quality products; remember that popularity does not necessarily equate to quality. You only raise the level of competition when you decide to get involved with highly sought after items. You may not possibly profit.

    Try to customize the ways in which you keep in touch with your target audience. Remember that different people respond to different things, and keep your marketing campaign diverse to address all of those differences. Some are more comfortable receiving newsletters via email while others enjoy using social media. Try to think about the demographic that you are attending. Take your competition into consideration when you are trying to keep an edge. Research their business from a consumer's perspective. You should always be on the lookout for new approaches to increase your advertising success.

    Many affiliate marketers put too hard to attain a "super" affiliate status. They try to juggle too many products and end up dropping them all. Keep in mind that maximum results you can achieve. You must put in a lot of time and find a marketing approach that works for you.

    You will want to find an affiliate that has a lot of different options when it comes to getting your payments.

    You should try your hand at secret links. There are certain ways you can embed affiliate links into your text for affiliates without being obnoxious or blatant about it. Be transparent about them if you use links and take advantage of their use. Make sure they understand the context of the text link so you won't surprise them.

    Be creative with your affiliate marketing efforts. Always try to keep base with your previous customers as you look for new leads. Follow these tips and develop your own strategies.

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    Source by Cameron Nyack

    Views: 0

  • Customer Satisfaction Management

    Customer Satisfaction Management

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    General understanding of consumer satisfaction or dissatisfaction is the result of differences between consumer expectations and performance perceived by consumers. From the various definitions of consumer satisfaction that have been researched and defined by marketing experts, it can be concluded that customer satisfaction is a behavior response consumer in the form of after-purchase evaluation of an item or service that they feel (product performance) compared to consumer expectations.Consumer satisfaction is very dependent on the perceptions and expectations of consumers themselves. Factors that influence consumers’ perceptions and expectations when making purchases of goods or services are needs and desires felt by consumers when making purchases of goods or services, past experiences when consuming these goods or services and experiences of friends who have consume these goods or services and advertising.In a competitive environment, an indicator that can show customer satisfaction is whether the consumer will buy back and use the product in the future.

    Customer needs are fulfilled is one of the factors forming Customer Satisfaction (Customer Satisfaction), in addition to other factors related to Customer Service. And this customer satisfaction is what we need to ensure the continuity of our business. Aspects that can affect customer satisfaction effectively [13], namely:

    1. Warranty costs. Several companies deal with the warranty costs of their products / services through a percentage of sales. The company’s failure to give satisfaction to customers is usually because the company does not provide guarantees for the products they sell to customers.

    2. Handling of complaints from customers. Statistically this is important to note, but it is often too late for companies to realize it. If complaints / claims from customers are not immediately resolved, customer defections cannot be prevented.

    3. Market Share. It is a matter that must be measured and related to company performance. If the market share is measured, then the quantity is measured, not the quality of the company’s service.

    4. Costs of poor quality. This can be of satisfactory value if costs for customer defect can be estimated.

    5. Industry reports. There are many types and industry reports, as stated by J.D Power in Bhote, which is the report that is the fairest, most accurate, and most eagerly made by the company.Guiltinan [14] argues that one of the benefits of customer satisfaction is that it can increase customer loyalty, as shown in the figure below

    Customer satisfaction is an emotional response to the evaluation of the consumption experience of a product or service. Kotler defines customer satisfaction as the level of one’s feelings after comparing the performance (or results) that he feels compared to his expectations (Kotler, Philip, and Garry Armstrong, 2005). Basically, customer satisfaction includes the difference between expectations and performance or the results obtained.

    According to Kotler [1], satisfaction is feeling happy or disappointed someone who appears after comparing between perceptions or impressions of the performance or results of a product and expectations. So, satisfaction is a function of perception or impression of performance and hope. If the performance is below expectations, the customer is not satisfied. If the performance meets expectations, the customer will be satisfied. If the performance exceeds expectations, the customer will be very satisfied or happy. The key to generating customer loyalty is to provide high customer value.The relationship between customer satisfaction and loyal customers is disproportionate [2], for example, customer satisfaction is ranked on a 1-5 scale, namely:

    1. Customer satisfaction at a very low level (level 1), most likely customers will move away from the company and speak ill of it.

    2. Customer satisfaction at level 2 to level 4, customers feel somewhat satisfied, but it is still possible to move when a better offer appears.

    3. Customer satisfaction at level 5, customers are very likely to buy back and even disseminate good news about the company.

    High satisfaction or satisfaction creates an emotional bond with the brand or company and is not only fixated on reasonable choices.While satisfaction according to Kotler and Armstrong (2001: 9): Consumer satisfaction is the extent to which the assumption of product performance meets the expectations of buyers. If the product’s performance is lower than the customer’s expectations, the buyer is satisfied or very happy. According to Zeithaml and Bitner (2000: 75) the definition of satisfaction is: Consumer response or response regarding fulfillment of needs. Satisfaction is an assessment of the features or features of a product or service, or the product itself, which provides the level of consumer pleasure related to meeting consumer consumption needs. Consumer satisfaction can be created through quality, service and value.

    Customer expectations are believed to have a large role in evaluating product quality (goods and services) and customer satisfaction. Customer expectations basically have a close relationship between determining quality and customer satisfaction. Customer expectation always exists because of four things (Kertajaya, 2004):

    1. Individual Need or individual needs

    If your customer already has high demands, then his expectations are definitely high too.

    1. Word of Mouth

    Customers can have certain expectations because of other people’s stories. Other people’s stories are often seen as references.

    1. Past experience or past experience

    People who already have good experience in the past will be able to receive services at least the same as they used to be. If not, he will be disappointed.

    1. External communication or external communication

    It is an attempt by the company to promise something to customers in order to attract customers.

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    Source by Yufi Priyo

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  • Where to Get a Small Business Loan? Learn About Your Options and How to Choose a Good Organization

    Where to Get a Small Business Loan? Learn About Your Options and How to Choose a Good Organization

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    When they are first starting out, small businesses usually require loans to help them get going. Depending on your type of business and industry, you might need funding for inventory, strengthening your firm’s foundation, advertising, expansion, etc. “Where to get a small business loan?” is a very common question by owners of start-ups. Your choice of a lender could either help you in your success or cause damage to your business, so it’s important that you choose wisely.

    According to estimates, over 60% of small employer businesses have some sort of debt they are dealing with. If you choose the wrong lender, you could end up in an even worse situation. While many entrepreneurs and start-ups are turning to crowdfunding sources, this approach often requires a great deal of hard work, and most campaigns fail to reach their goal. There are also “Venture Capital” and “Angel Funding” solutions, but these types of alternative funding only play a small role in overall business financing.

    For many businesses, it’s still better to go the traditional route and apply for a small business loan. How do you know which lender to trust? How do you know where to get a small business loan from a reputable organization? A free quote is always a good place to start. You’ll definitely want to check with the Better Business Bureau as well. Only consider lenders that have at least a 3-star rating. Any complaints submitted concerning that particular firm should have been resolved.

    Where to Get a Small Business Loan That Won’t Scam You

    Reputation is also another important factor. Has a company you are interested in appeared in major financial publications, websites, or even television programs? Forbes Magazine, CNN Money, Business Insider, and INC 500 are always a plus.

    If you are in need of a particular type of service, there should be an ideal financial solution for you. For instance, some small businesses require a Working Capital Loan, some require financing for equipment, and others need assistance with vendor programs. There are also businesses that require real estate loans. Whatever your need capital for a start-up or need assistance expanding your small business, there should be a solution tailored just for your needs.

    Not only should you be able to obtain a free quote, the application process itself should be simple and straightforward. You’ll be required to provide some financial statements and personal background information, which will vary depending on the lender and what kind of small business loan you are interested in.

    As to the question ” Where to get a small business loan? ” It’s a good idea to start with US Business Funding. It has an A+ rating at the BBB and has appeared in the aforementioned publications. You can get a free quote if you apply today.

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    Source by George Botwin

    Views: 0

  • How To Prevent Alcohol And Drug Addiction

    How To Prevent Alcohol And Drug Addiction

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    Drug addiction is a serious disorder. If not treated, it can lead to crises like loss of employment, living quarters and important relationships. And as if this weren’t enough, this kind of addiction can cause illness and even death. Drug addiction is multi-layered and has a variety of causes as well as contributing factors. With the knowledge we have today, Simplistic anti-drug campaigns, such as the “Just Say No” program back in the 1980’s, and even more complex programs like “War on Drugs” is not very effective. The reason for this is that these campaigns do not address the root causes of drug addiction but battles the symptoms not the causes of drug addiction.

    When most people consider a drug addiction problem, their minds go automatically to old movies or TV-series. A junkie trembling on a street corner, selling her own body for her next fix, or a tragic, pale old man lying in a gutter with a needle in his arm, or even a college girl snorting a line of crystal meth in a frat house bathroom during a wild party. These images are powerful indeed, but drug addiction generally creeps up in a slow but determined pace. Months or years are passing, during which time the addicted person is still able to function in a job, maintain a place to live as well as keeping relationships going. A drug or alcohol addiction problem generally passes slowly through several phases. Just because someone you know has not lost everything he or she owns to drugs does not have to mean that he or she does not have a drug addiction problem.

    One of the most insidious drug addiction is prescription drug addiction, followed closely by alcohol addiction. Let’s face it; we are a nation of pill poppers and alcohol beverage drinkers. Since we were children we learned that if something hurts, we should take a pill to make the pain disappear. We also see that children are being prescribed drugs such as Ritalin in increasing amounts, as parents and doctors smudge the line between active, healthy kids and kids with a true Attention Deficit Hyperactivity Disorder (ADHD). All the time we are bombarded with advertising for pain relievers, sleep medication and a lot of other remedies; prescribed and over the counter. Seen from this point of view, prescription drug addiction is not hard to understand. We hardly question the doctor thoroughly about the risk of dependency on any medication, since using medicine for almost any problem is so widely accepted. It’s so easy to take the drug without question and before we know it, we may have developed a prescription drug addiction.

    Alcohol addiction is almost as easy to develop for much the same reason. We live in a culture of drinking. We often go out for cocktails after work or drinking beer with friends during a sports event slowly gives way to having one, two, three, even six or eight beers every night. It feels normal to continually re-visit the bar during a night at a pub. Next thing we identify is a full-blown alcohol drug addiction.

    How harsh (or maybe great) it may sound, you are the only person that can prevent alcohol or drug addiction, due to the choices or decisions you make. Although addiction is classified as a disease, it may well be one of the few diseases that people choose to get. Each drug or alcohol addicted person started their life as an addict by making a choice. You are free to make the same choice or you can choose to not allow drug addiction to be your disease. It’s your choice and whether you like it or not, it is the price you have to pay for being a human with a free will.addiction a seat in your life. It’s up to you.

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    Source by David Richards

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